Classic Firearms Reviews

1.8 Rating 341 Reviews

20 %

of reviewers recommend Classic Firearms

Company Reviews

Questions

Metrics

1.8

Based on 341 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How quickly does Classic Firearms resolve customer queries?

Helpful Report

(1 month ago)

Greater than 57% of reviewers feedback is Classic Firearms takes over a week to resolve customer queries.

Helpful Report

(1 month ago)

66.67%

Industry Average

“ My original review stands as far as the customer service department goes. ”

- Nels E.

“ I've ordered a variety of parts and ammunition over the past year, and despite the various hardships the wholw country has endured, 'Classic Firearms' has filled and shipped orders quickly and accurately. Their communication was excellent, even advising of a likely delay when there wasn't one. A return several months ago was a breeze, customer service is excellent. ”

- Anonymous

“ I have had nothing but good service from Classic Firearms, great customer service very helpful... ”

- Tommy Stone

Classic Firearms Reviews

Customer Service - Average