Classic Firearms Reviews

Name: Classic Firearms
Rating: 4.44

4.4 Rating 3,049 Reviews

87 %

of reviewers recommend Classic Firearms

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Metrics

4.4

Based on 3,049 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Classic Firearms 4 star review on 15th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My wife ordered a rifle January 16th.. it finally arrived, February 15th. Its exactly as described. Shipping was ridiculous. But under the circumstances, it wasn't terrible. The customer support is hard to get ahold of. But when we got through. They were very understanding and respectful. They explained the delay. And so on. I had a bad experience because of supply and demand. Not their fault. Is what it is...”

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Posted 4 years ago

“Just add this review to the pile of negative ones for this terrible company. They sell products as "In Stock" but then never ship them. My guess is they don't actually have them in stock. Save yourself the hassle and just don't order from them.”

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Posted 4 years ago

“Same as everyone else. Ordered Jan 10th, now Feb 16th hasn't even been packed. Super buisness model.”

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Posted 4 years ago

“Great business, great guns. Will be purchasing from them again.”

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Posted 4 years ago

“Ordered gun on January 2021. They said gun was in stock. They hit my credit card on January 24. Now it is February 13 and no gun and no info on when it will ship. The attorney general in NC should do something about these guys.”

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Posted 4 years ago

“In ordered two little pistol magazines. Two weeks later they still have not shipped them and are unresponsive. They should have been to me a week ago.”

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Posted 4 years ago

“I was just about to order until I see these reviews and I like their youtube page.”

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Posted 4 years ago

“Ordered an in stock AR15 and paid for it and have not received it. I have called and emailed and can't get any kind of response. Their customer service SUCKS!!!!!”

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Posted 4 years ago

“THIS COMPANY COULD NOT PROCESS 2 ORDERS IN A TWO WEEK PERIOD, ALWAYS AN EXCUSE, COULDNT LOCATE ORDER STATUS,MOVED WAREHOUSE, VERY OBNOXIOUS ON THE PHONE, WITHHELD CORRECT INFORMATION,TREAT VETERANS LIKE THIRD CLASS CUSTOMERS, WHEN ASKED IF ATTORNEY NEEDS TO CONTACT THEM YOU GET BARRED FROM PLACING ORDERS BECAUSE OF THEIR POOR BUSINESS PRACTICES,, I HOPE JOE BIDEN PUTS THESE PEOPLE OUT OF BUSINESS”

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Posted 4 years ago

“I have made multiple purchases from them in the past. Other than being slightly overpriced (and you accept that when you order so its not a ding on them) they were fine. This last order not so much. Same as all the other complaints here. You order an in stock item, they charge your card IMMEDIATELY, and then it takes forever to ship. You should not be charging the cards if you cant ship timely. Also I received an email to update me that my order was delayed, but it provided no time table for shipping. If you look all over social media you will see that many people are having the same issue. Also the fact that they take the time to film DAILY videos and put together multiple emails a day about items on sale, but are so far behind on shipping is annoying to the customer. Its like salt in the wound. EVERY employee they have should be working to ship orders all the time. You are at best a month behind on shipping.”

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Posted 4 years ago

“The WORST company, ever!!! They have made mistakes and won't take responsibility for them. And they hide behind the internet. They say you can call them, but after the recording they drop your call, every single time. I have been waiting on an "in-stock" order for over 3 months now. Example of one mistake with the order, they made me pay another $79 if I wanted the rifle. I paid it thinking that I would have my rifle shipped right away, but still waiting for it to be "picked and processed". On their website they claim that "all is good..." with my order, but they have not even picked nor shipped my order. They will not tell me when I can even expect to receive my order. STAY AWAY!! Classic Firearms is HORRRIBLE!!!”

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Posted 4 years ago

“Over a month and my order has not even shipped. Seems to me that they sold inventory they don't have”

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Posted 4 years ago

“Just like everyone else on here. This company is a RIP OFF! Taken my money, shipped no product over six weeks now. No phone or email response. Wish I could give them five negative stars!”

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Posted 4 years ago

“Exact same thing as below. Ordered items on 1/16/2021 and is still ready to pack. Sent several e-mails and phone calls with no response. However i do continue to receive multiple emails about sales and items in stock or the gun giveaways.(which i personally think are fake). They did reply to 1 email 5 days later so said they were trying to get orders processed in 10-15 days well mines going on 24 days. Didn't quiet hit that goal did ya! I really want to like the company and do a lot of business with them but i can't with the long shipping times and poor customer service.”

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Posted 4 years ago

“I ordered 1000 round of Wolf 762x39. When the tax raised the price of ammo they deleted my order and acted like it was a glitch and said I did not order an item even though I have an order confirmation. They refunded it but now I am stick with out ammo and they refused to back order or anything”

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Posted 4 years ago

“Ordered gun. Card charged. No gun. Now in 3rd week and gun has not even been pulled for shipping. What makes it particularly annoying is the relentless barrage of sale e-mails they continue to send. If they can’t meet their current obligations, it is extremely galling that they are aggressively trawling for more sales. If you can buy it somewhere other that Classic Firearms, do so.”

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Posted 4 years ago

“Classic Firearms takes your money immediately but you will not receive your order for weeks. I placed my order on January 5th, 2021 and have called multiple times, either get the automated message and hung on or if by chance you are "caller #24" you can wait on hold as I did for 54 minutes until I was finally able to speak to a real live person. I too got the excuse of "we moved warehouses" and also "we had a glitch with our system". Today is now February 4th, 2021 and my purchase is still in the "Pack" category. At this point I am going to wait 1 more week then start the process cancelling my order and hopefully recouping my money. No matter how bad you want something I would look elsewhere, it is not worth the hassle of dealing with Classic Firearms!!!”

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Posted 4 years ago

“Items that are not a firearm have shipped in an acceptable amount of time. The firearm I ordered, listed as "in-stock" still hasn't shipped. No email responses and they will not answer the phone. That is not acceptable. I want to like the company...how about you quit cranking out videos and daily emails and allocate your assets to packing boxes and filling orders...”

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Posted 4 years ago

“Ordered product, CF immediately charged card, CF has yet to ship product though over two weeks have passed. I have yet to receive a reply to my email and they're not answering the phones. Their positive reviews appear faked and their negative reviews are many and consistent. It's time for us would-be customers to file complaints with the NC Attorney General.”

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Posted 4 years ago

“Scummy business practice. You order they take money from you and make you wait 1 or 2 month. Don't need you to believe me just check the many people in their comments on Facebook and YouTube. I will never recommend anyone to buy from them and will make sure none of my friends and family ever do business with them.”

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Posted 4 years ago

Classic Firearms is rated 4.4 based on 3,049 reviews