“Absolutely useless service!
Line processes much slower than regular TSA.
Machines frequently don't work.
Not enough staff to actually use all the machines.
Because the service is offered free with most credit cards, there are more people in the clear line than in the regular line while the time per person is longer.
A lot of smaller airports don't have clear or only have a specific checkpoint that offers clear.
Do not recommend!”
“Bad Buisness ethics.
Bad Buisness ethics.
What a nightmare? We reached Austin aurport 2 hours before our domestic flight thinking we have clear and ore check and there were big waiting lines. Clear lines were long too but we waited thinking it will move faster but not really as they were trying people standing in regular security lines to buy memberships instead of moving the security lines for there own customers. That tells about company ethics as they are trying to take advantage of the situation instead of helping people who have clear. I will drop the membership as i don’t like the attitude and they are not true to there own members”
“This is the worst company ever!! It is so overpriced and not worth one penny!! Their customer service is horrible. All it gets you is to cut in the security line. You will still need to have TSA Precheck. At a busy airport it may save you 5 minutes at the most. They overcharged me for my membership and I fought to have them rectify the situation. They would NOT back down. Apparently the prices went up 2 days before I signed up. The website did not reflect the new prices. I only noticed because of my credit card statement. I just looked at the prices on AMEX website (you get a discount using an AMEX card) and it still reflects the old prices that I thought I was paying. DO NOT PURCHASE CLEAR!!”
