ClickMoves - Online International Movers Reviews

Name: ClickMoves - Online International Movers
Rating: 4.38

4.4 Rating 47 Reviews

85 %

of reviewers recommend ClickMoves - Online International Movers

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4.4

Based on 47 reviews

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ClickMoves - Online International Movers 5 star review on 9th April 2025

Matt

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We had another excellent move with ClickMoves - really happy with the whole door to door service.”

Helpful Report

Posted 5 days ago

“Terrible service, not on par with the cost. Communication: Before signing the contract, Matt was prompt to answer any questions. He communicates only by email. Once I was engaged, things changed: stalled answers, short, terse and sloppy. I had to wait more than 48 hours for an answer I needed urgently (when my things were not arriving as announced). Logistics: The driver that was assigned to my load had a mechanical problem along the way, and my things were then stuck somewhere in France for several days. They couldn’t give me an estimate of when the issue would resolved, nor exactly where my things were staying. It was very stressful since this load was all I have left from my life in that country and contained some objects that have a real story to them. They finally resumed the transport again, but missing their deadline by several days. On the day scheduled for arrival, despite the fact that I originally had asked another day because I had an appointment that day, and that since they insisted I accepted but to the specific condition that they arrive early morning, and them promising to do so… they arrived so many hours late that my whole plans were irremediably compromised. The driver was from some eastern country and barely spoke any language at all, except his. He seemed extremely out of touch with modern technology and very poorly aware of basic geography. I had him on the phone earlier because miraculously they sent me a tracking link when he got close to my city: I could see that instead of taking the most logical route, he was going in a different direction, then took a HUGE detour inland instead of just driving to the city (Lisbon). There was no logical reason for this detour that cost us several hours. I sent him WhatsApp messages suggesting using Google Maps, I also got him on the phone, and I must admit I sort of lost my temper when I realised they didn’t know what Google maps is at all and basically seemed to not have any navigation tool (my assumption, I can’t confirm that, but…). The cherry on the cake? When I saw the delivery paper he left, I realised the extent of his ignorance…at “destination” he had litteraly written: *lisabona, Spania*… SPAIN! Yeah… But all that is nothing compared to the HEARTBREAK of realizing, little by little as months go by: - “Oh, wait a minute, didn’t I have a whole series of bowls in this hand made tableware service from my Mum who passed away (and that I had reconstituted patiently…)??” - “Oh but where are the small dessert plates that went with it… And what about the coffee service?” I never could find a hand painted icon that was the **only object my grand father transmitted me**. Never. After a year, I know realise it’s a full list of things that never arrived. I gather that’s at least ONE box. And don’t tell me I should have monitored or count, because it was IMPOSSIBLE: the delivery was MESSY, STRESSFUL, and I was already in the middle of other boxes, so I could not possibly count and make pictures as I was alone with my child trying to cope with all this and carrying the boxes to help since that guy was alone. If I would have known how bad, messy, disrespectful of property, disorganised, and dismissive of my messages and needs this service is, I would never have falled into the trap of a slightly lower price. These are your things, parts of your life: DO NOT LEAVE THEM IN THESE HANDS, you risk the worst.”

Helpful Report

Posted 1 week ago

“Brilliant service Matt. Thanks. Professional and attention to detail. My stuff was picked up on time with no fuss. My stuff arrived half way across the world on time and as I had packed it. No breakages. All queries were answered promptly in a friendly manner. Would gladly recommend to anyone. Many thanks.”

Helpful Report

Posted 1 month ago

“From the moment I got in touch with Matt, nothing was too much trouble. He kept me up to date with everything, super helpful, friendly and professional and understood all of my complex requirements! I was not present for the collection of my stuff, and everything went smoothly. It arrived promptly, and intact, big thanks to the driver too. Highly, highly, recommend.”

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Posted 2 months ago

“ClickMoves did an excellent job for our move from LA to Marseille. Highly recommend”

Helpful Report

Posted 6 months ago

“Deciding which shipping company to use to move my furniture and personal items from Canada to the UK was initially, and understandably, quite stressful. I weighed up the reviews and the quotations I received and eventually chose ClickMoves. From the first interaction with Matt to the completion of the process I cannot emphasize my satisfaction with ClickMoves. Matt answered my emails immediately and walked me through every step of the process. From the guys in Canada who came and meticulously packed and took my items to the shipping agent in the UK who arranged customs clearance and the delivery team who brought the goods to my UK door step - everyone Matt arranged performed their part efficiently and expertly. I cannot emphasize how happy I am that I chose ClickMoves and if reading this you are still in that scary space of indecision, I strongly suggest you contact Matt and let him make what could be a stressful process completely stress free. Thank you Matt and thanks to all the teams that worked with you.”

Helpful Report

Posted 1 year ago

“Great service, expedient delivery and seamless international conduct! Strongly recommended and very competitive price.”

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Posted 1 year ago

“Thank you ClickMoves and Matt for moving my bits and pieces from the UK to France amazingly quickly. I would definitely recommend this company, they are very efficient and helpful.”

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Posted 1 year ago

“Excellent work by all, a pleasure, thanks”

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Posted 1 year ago

“Great service and excellent value for money.”

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Posted 1 year ago

“Very efficient and smooth service. Extremely happy with the communication. Will definitely recommend this company for international removals. Thank you.”

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Posted 1 year ago

“Couldn’t have asked for more with a move to New York. First class service all round.”

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Posted 1 year ago

“Attentive and considerate service with clear knowledge and experience in relocation sector. Happy to recommend”

Helpful Report

Posted 1 year ago

“Reliable, trustworthy & diligent with the fine detail, taking the stress out of our overseas move.”

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Posted 1 year ago

“J'ai récemment fait appel à la compagnie de déménagement ClickMoves et je suis extrêmement satisfaite de leurs services. L'équipe était ponctuelle, professionnelle et efficace. Tout a été emballé avec soin et le déménagement s'est fait dans les délais. Je recommande vivement ClickMoves pour un déménagement sans stress !”

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Posted 1 year ago

“Excellent service 5 stars - thanks so much”

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Posted 1 year ago

“Thanks Matt. The delivery to Lisbon went as smooth as clockwork.”

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Posted 2 years ago

“We have had quote a few great experiences with removalists. I guess we got lucky. Until we worked with Click Moves. By far the worst experience we have ever had. Absolutely terrible service. Delays, lack of communication, overcharging, damage to our items. You name it. Click Moves is absolutely the worst company to work with, definitely do NOT recommend.”

Helpful Report

Posted 3 years ago

“Absolutely terrible experience. I wish I had read the reviews before using this company. Most of the reviews online reflect how unprofessional this company is. I suspect the positive reviews are fake reviews from the company.”

Helpful Report

Posted 3 years ago

“This company is a scam. I would genuinely recommend anyone looking for a removalist to avoid using this Click Moves. I have since heard the same thing from others who have used their service. I agreed and paid for the service and then the company lost my belongings. They were eventually returned to the company and I was forced to pay extra. Since they hold your belongings "hostage" you have no choice but to pay whatever the company asks. There are definitely cheaper and more professional companies to use than Click Moves.”

Helpful Report

Posted 3 years ago

ClickMoves - Online International Movers is rated 4.4 based on 47 reviews