ClickMoves - Online International Movers Reviews

Name: ClickMoves - Online International Movers
Rating: 4.19

4.2 Rating 31 Reviews

81 %

of reviewers recommend ClickMoves - Online International Movers

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4.2

Based on 31 reviews

Customer Service
Communication Channels	Telephone, Email

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enquiries@clickmoves.com

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Anonymous

Anonymous // 01/01/2019

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“Thanks Matt. The delivery to Lisbon went as smooth as clockwork.”

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Posted 4 months ago

“We have had quote a few great experiences with removalists. I guess we got lucky. Until we worked with Click Moves. By far the worst experience we have ever had. Absolutely terrible service. Delays, lack of communication, overcharging, damage to our items. You name it. Click Moves is absolutely the worst company to work with, definitely do NOT recommend.”

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Posted 1 year ago

“Absolutely terrible experience. I wish I had read the reviews before using this company. Most of the reviews online reflect how unprofessional this company is. I suspect the positive reviews are fake reviews from the company.”

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Posted 1 year ago

“This company is a scam. I would genuinely recommend anyone looking for a removalist to avoid using this Click Moves. I have since heard the same thing from others who have used their service. I agreed and paid for the service and then the company lost my belongings. They were eventually returned to the company and I was forced to pay extra. Since they hold your belongings "hostage" you have no choice but to pay whatever the company asks. There are definitely cheaper and more professional companies to use than Click Moves.”

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Posted 1 year ago

“VERY DISAPPOINTED. You will be lured in with weekend and 7:00 AM replies to your emails, all your questions will be answered. Their pre-sales is very good but as soon as you pay them and all your positions have been collected.. you will hear NOTHING. No replies to your emails, or response to your phone calls. All the after sales support promised i.e. where are my belongings, when will they arrive, what time will they arrive... you won't receive any of this. I strongly recommend you avoid ClickMoves and Matt Burden, Madhuri Thakur and Nick etc.. There are other options, maybe slightly more expensive but when you have your life packed into boxes and give everything to some stranger and pay a lot of money.. it's worth paying for that confidence. Also, the drivers they use are just handyman type man-in-a-van. All your items are pilled in, with no care or wrapping, or padding.. ropes to keep them secure. Many of our items were scratched, dented, boxes bashed/ripped. Just AVOID ClickMoves and don't make moving any more stressful than it already is. You have been warned !”

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Posted 2 years ago

“Our move with Click Moves from London to Stockholm was easy and straight forward. It was easy for him to assess how much we needed to move with a video call and we received boxes for moving shortly afterwards. We did have some water damage to two of the boxes, but Matt was kind enough to reimburse us for the damaged books. Overall I would recommend.”

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Posted 3 years ago

“Super happy with Matt, amazing service without any of my belongings being broken. Very enthusiastic and efficient when it came to video calls, overall great experience and would definitely recommend working with Matt. 10/10”

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Posted 3 years ago

“ClickMoves and team leader Kevin was excellent. Highly recommend them for an international move”

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Posted 3 years ago

“This is the second time I've used ClickMoves, i've been very impressed both times”

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Posted 3 years ago

“Terrible service. Matt (The CEO) was very nice till we sent him the money, once he got the money he was almost impossible to reach and rude. Our Experience with ClickMoves: #Hard to reach after they got the money #Arrived late to collect our stuff #A day after they collected our stuff they contacted us saying that the load was too heavy and that they would need to use 2 vans instead of one (which would almost double the initial quote) #Our stuff (1st van) arrived 2 days after arranged date and the 2nd Van arrived a week later. #No updates on when delivery would happen (the driver just knocked our door one morning without notice) #No apologies whatsoever from the company #Didnt not even contact us to see if everything went well Conclusion: DO not use those guys Just terrible on the bright note, the drivers were very nice”

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Posted 3 years ago

“I wish I could give Matt (owner) and his team a good review but there were just too many times where they truly disappointed me with their unprofessional services. Poor communication, rude email exchanges and my items haven’t even been delivered yet and they picked them up from my first location in March. It’s November now. Of course with covid I can expect delays, but 9 months is absolutely ridiculous. On top of this, I have been blatantly ignored many times on email, and since my items arrived to my destination of Canada, Matt has decided to no longer help with guiding me on customs issues and on which day I can expect my items. He connected me with a random company that he apparently transferred my items to... When I called them they didn’t even know who he was, and they haven’t been helpful either. PS - this is NOT door to door service. They don’t deal with customs on the other end of the delivery and leave everything up to you to handle (which takes hours and a lot of googling). I thought I paid for a full service, and one that respects its customers and at least feels apologetic that it has almost taken a year to deliver. I initially chose Click Moves because they were the most affordable option - but I wish I went with a more reputable company because you really get what you pay for with these guys. This is the first negative review I’ve written online, I just wish someone warned me about this company a year ago. They truly do not value their customers.”

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Posted 4 years ago

“Good service. It’s easy to contact the manger by phone to have quick responses.”

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Posted 5 years ago

“My experience with clickmoves was very pleasant”

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Posted 5 years ago

“Very happy with the door to door services that we received from ClickMoves”

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Posted 5 years ago

“Très professionnel ! Délais respectés. Très satisfait de la prestation”

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Posted 5 years ago

“Smooth move, all great”

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Posted 5 years ago

“Excellent”

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Posted 5 years ago

“Excellent Service, would highly recommend.”

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Posted 5 years ago

“Great service, lovely team would definitely recommend.”

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Posted 5 years ago

“Tout c’est très bien passé, un service client adorable et très à l’ecoute.”

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Posted 5 years ago

ClickMoves - Online International Movers is rated 4.2 based on 31 reviews