Clicks Reviews

2.1 Rating 221 Reviews

27 %

of reviewers recommend Clicks

Company Reviews

Questions

Metrics

2.1

Based on 221 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 45%
Accurate And Undamaged Orders	Greater than 70%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.4 out of 5
Avg Email Response Time	-1 hours

Popular Questions:

Delivery

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How does Clicks deliver?

Helpful Report

(1 month ago)

Clicks delivers items by Courier.

Helpful Report

(1 month ago)

57.14%

Industry Average

“ Bought a few products online on Tues the 26th of Sep 2023 and opted for the click and collect delivery method.Didn’t receive any confirmation email or SMS but money went through. Today is Friday the 6th of October 2023. I still haven’t received my products. I called customer service and he told me they will get back to me in 3 working days. Do not buy online. ”

- Anonymous

“ Terrible terrible online order and delivery service. ”

- Anonymous

“ Useless delivery service ”

- Anonymous

Clicks Reviews

Delivery - Average