Cloud9rugs Reviews

4.81 Rating 148 Reviews
96 %
of reviewers recommend Cloud9rugs
Merchant Metrics
Shipping & Delivery
delivery methods
Courier
average delivery time
Within 5 Days
on-time delivery
99%
accurate and undamaged orders
100%
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Phone:

0800 784 111

Email:

Info@cloud9rugs.co.nz

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Quick delivery very happy with the lovely soft mat Many thanks
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Posted 1 week ago
prompt delivery and quality product
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Posted 1 week ago
I still haven’t received the rug. The courier service you use is completely useless.
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Posted 1 week ago
Excellent product and service
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Posted 1 week ago
Excellent product ,we highly rate their service
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Posted 2 weeks ago
Love the rug . Will buy again off Cloud9
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Posted 2 weeks ago
Great communication, very fast delivery and very happy with the product. Thanks, Sylvia
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Posted 2 weeks ago
Perfect thanks!
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Posted 2 weeks ago
I love my new rug. I had been looking for a long time and finally I found this one which was perfect for the space. It arrived in super quick time, hassle free.
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Posted 3 weeks ago
Easy to order, quick and exactly as photos
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Posted 3 weeks ago
Great rugs. They rely lift a room.
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Posted 3 weeks ago
Excellent service from Cloud9 rugs. The rug I ordered is perfect.
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Posted 3 weeks ago
great rug thank you!
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Posted 3 weeks ago
Good communication, and was pleased my refund was attended to promptly, thank you. Just disappointed the website did not detail the item I wanted was no longer available. Perhaps the website could be updated when this occurs to avoid disappointment?
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Posted 3 weeks ago
Sorry about the hassles Karen, we will ensure to keep up the stock level accuracy in the future.
Posted 2 weeks ago
Great rug. Very soft and fits the room perfectly..
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Posted 3 weeks ago
Very good communication and product. Arrived promptly and very happy with my purchase.
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Posted 3 weeks ago
Very easy to order and very quick delivery. Beautiful, quality rug, obsessed!
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Posted 3 weeks ago
Thick lush and fluffy with an Indie Home look. Total designer on the super cheap! Go for it.
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Posted 3 weeks ago
Great quick delivery thanks
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Posted 3 weeks ago
Very poor service. Huge delay as rug that was in stock when I ordered and paid was suddenly only available on back order. After waiting weeks was advised that rug not available at all. Very disappointing
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Posted 4 weeks ago
Hi Kristen I am so sorry about the hassles caused, the problem happened since the miscommunication between purchasing staff and our salesperson, I am happy to offer your larger size jute same price if you are still interested, feel free to email us attn to me, thanks Ryan, Owner of Cloud9 Rugs
Posted 2 weeks ago
Cloud9rugs is rated 4.81 based on 148 reviews