Cloudious9 Reviews

Name: Cloudious9
Rating: 4.37

4.4 Rating 1,264 Reviews

84 %

of reviewers recommend Cloudious9

4.4

Based on 1,264 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

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Email:

richard@cloudious9.com

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Cloudious9 5 star review on 11th March 2025

JASON DAHL

Cloudious9 5 star review on 29th October 2024

Jon Crissman

Cloudious9 5 star review on 20th February 2024

Michael Pittman Michael Pittman

Cloudious9 5 star review on 26th August 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is one of the best purchases I have made. No harshness on my throat. When I had difficulty with the Cloudious ( my fault not a product defect) the customer support was all I could have wished for. I bought 2 more for christmas gifts. After I left my 2 devices in my car overnight in 20 degree weather they wouldn't work correctly. I thought stupidity probably voided my warranty. They were wonderful. They asked for videos to show them the problem and they sent me not one but two battery units with no charge. I just received those. I was so pleased I came here to write a positive review and saw they have a new model. I bought it. Strongly recommend. Thank you for such a great product.”

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Posted 4 years ago

“Great Product Great Service. I purchased my first Cloudious in 4/20. It is a superlative product. Gone is the harshness on my throat and there is not a lot of smoke. When I had a problem with my device customer support was right there with help. I bought two more devices for Christmas gifts although I kept one of these for myself. I left them in my car overnight in 20 degree weather. They wouldn't work. So I contacted customer support and after a submission of videos they sent me not one but 2 of the battery units. These folks have provided the best customer service this side of Apple ( I think Apple care is the best). I heartily recommend the product and the company.”

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Posted 4 years ago

“The hydrology 9 is such a great product i own a couple. When i have reached out to customer support they are very timely in getting back with me.”

Cloudious9 5 star review on 1st March 2021

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Posted 4 years ago

“This is my first new vape in years - I've been using PAX. I really like the Cloudious9: it's, comfortable to hold, airflow is great, taste is much better, and it's easy to use. AND it's a fantastic price point! Never going back to PAX.”

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Posted 4 years ago

“Updates on delivery status are reassuring during pandemic.”

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Posted 4 years ago

“Ok, I’ve had my Hydrology9 by Cloudious9 for a week now and it’s changed my opinion of vapes. The water filter gives you the feel of a traditional bong. The heater unit works very quickly and the the bottom stir was an ingenious idea. This little unit is awesome!”

Cloudious9 5 star review on 16th February 2021

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Posted 4 years ago

“I expected to have a mediocre experience with the Atomic9, but was really surprised at the superlative quality for the extremely reasonable price. It will be great, too, for travel. In fact, it is so well made I have decided to buy/try a Hydrology9!”

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Posted 4 years ago

“Works better than I EXPECTED IT TOO! PERFECT FOR MY NEEDS.”

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Posted 4 years ago

“The hydrology 9 works great takes smooth hits, i love love love this product!! Aside from that I had no problems claiming the warranty when I had a charging issue with the product. The customer service is A+”

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Posted 4 years ago

“I own both the hydrology9 and the atomic9. The hydrology9 while a lot of fun to use has some issues with water leaking at times and occasionally finding its way into the airpath at the bottom of the unit making it a bit challenging to clean each use and more for special occasions. The Atomic9 has none of these limitations, and I was surprised with just how smooth and cool the vapor is. I enjoy how open of a "pull" the atomic9 offers while keeping the hit very smooth and cool. I'd trade my hydrology9 for a second atomic9.”

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Posted 4 years ago

“This is our second hydrology, the other one still works. When we saw there was a combo offer for all three for $219 we grabbed it, however we were charged more at checkout, was a bit disappointed about that. Love the black leather case though we can tell them apart. Also really happy about some of the upgrades, like the small seal, close to the top that was notorious for getting rubbed out of place by the case, always so nervous it would break. Not anymore thanks guys, wish both my hydrology were the same. The power button is also much better, and I feel like you getting more air through as well. Well done guys for always making improvements 👍 This is our second atomic9 as well, the first ones hinge first broke, then the magnet also broke out. We haven't tried the new one yet, hope the lid has been upgraded to be completely removable rather than a hinge, the hinge makes it really hard to clean and refill. 😉”

Cloudious9 5 star review on 29th January 2021

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Posted 4 years ago

“Nice packaging.vnice product. Nice Customer service.”

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Posted 4 years ago

“No issues to report, product works great so far!”

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Posted 4 years ago

“Your products and your customer service are both top notch-thank you!!”

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Posted 4 years ago

“Loved it.”

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Posted 4 years ago

“I am amazed at how smooth this smokes. Highly recommend. Very easy to assemble. Very fast shipping”

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Posted 4 years ago

“Great company; well thought out products. The on/off button is a bit tricky to use until you get used to it on the Atomic9. The grinder is great.”

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Posted 4 years ago

“Great grinder”

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Posted 4 years ago

“I really do love their products. Any and every vaporizer I have gotten has been triple the price and barely half as effective. Sure I had a product that didn't turn on, but they immediately replaced it with one that did work. Their customer service is really on it.”

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Posted 4 years ago

“Clean design and performance. Medicating now feels like a more sanitary experience. I bought the combo pack with all 3 products and I am thoroughly impressed by all of it. Perfect buy!”

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Posted 4 years ago

Cloudious9 is rated 4.4 based on 1,264 reviews