Club L London Reviews

4.0 Rating 1,413 Reviews

76 %

of reviewers recommend Club L London

Company Reviews

Questions

Metrics

4.0

Based on 1,413 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	2.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How do I contact Club L London?

Helpful Report

(2 weeks ago)

You can contact Club L London by Telephone, Live Chat and Email.

Helpful Report

(2 weeks ago)

72.58%

Industry Average

“ Great customer service, beautiful reasonably priced prom dress. ”

- Victoria

“ Club London has became my favourite brand for dresses. Love the material and fit. Amazing quality & service. ”

- Samantha Skinner

“ Absolutely gorgeous clothing, I always love what I buy from Club L, great quality, good fit and something a little different, for a very reasonable price point. The delivery was quick, I haven't had to use the returns service so cannot comment. ”

- Samantha Fisher

Club L London Reviews

Customer Service - Good