Coconut Lane Reviews

2.4 Rating 69 Reviews

33 %

of reviewers recommend Coconut Lane

Company Reviews

Questions

Metrics

2.4

Based on 69 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour

Popular Questions:

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How do I contact Coconut Lane?

Helpful Report

(6 months ago)

You can contact Coconut Lane by Email.

Helpful Report

(6 months ago)

92.31%

Industry Average

“ Really impressed with the service from Coconut Lane. I'm emailed first thing on a Saturday morning asking to change the address of my delivery and I have already received a reply saying that it has been changed for me. Very efficient service! I'm so excited to receive my Macbook Case. ”

- Anonymous

“ Excellent customer service from Coconut Lane. Slightly disappointed that the product I ordered wasn't in stock but they provided a great solution! ”

- Anonymous

“ Really pleased with the service received from Coconut Lane. Jessica was super helpful when I ordered the wrong sized Macbook Case (entirely my fault). She quickly and efficiently arranged an exchange for me. Also really impressed with the quality of the Macbook Case - exactly what I've been looking for! ”

- Sophia

Coconut Lane Reviews

Customer Service - Good