“Selection of products are amazing with reasonable prices. Extremely bad communication, it takes forever to get their reply. Sometimes I need to call them in order to get response. Then on the phone they said they will email you address verification, and later on payment request of shipping cost difference it just never happened until you call them again. And once I have verified the address and made the payment they never sent me acknowledgement. I eventually need to call them again and get notified my order was shipped and got the tracking number over the phone. This is the worst online shopping experience I ever had!”
“Easy to find what I was looking for and purchase. Delivery was well communicated and the part for my coffee machine was perfect. Thanks heaps coffee parts”
“Our venerable kitchen timer finally died after one too many swan dives off the fridge... My wife couldn't find another she liked as much, so I googled and the first hit was the identical timer on Coffee Parts. Ordered straight away, and it was on my desk inside of 24hr later. Happy with that!”
“Coffee Parts had the Bialetti coffee maker I was looking for; and sent it out in a timely manner. When I realised I’d ordered incorrectly, you promptly issued me with instructions to return and gave me a credit. I’ve now got the correct one on the way! Thank you so much everyone. I really appreciate the great support. Look forward to many fine coffees!”
“Great experience... quick dispatch of the product and very happy with the tamper. Shipping was a little slow but this was Auspost and the Covid related impacts they’re experiencing.”
“Good online business. Some of the parts I needed were out of stock (due to COVID), so a bit of delay in getting things. Be aware, "same day dispatch" does not exist for this company.”
“Delivery was quick. Packaging was good however very expensive compared to other sites. Only difference was that stock from others was unavailable due to Covid-19.”
