Coinbase Reviews

3.1 Rating 1,536 Reviews

51 %

of reviewers recommend Coinbase

Company Reviews

Questions

Metrics

3.1

Based on 1,536 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Write Your review

Tell us how Coinbase made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Coinbase 1 star review on 15th August 2025

I Recovered A Loss Of $61,000 USD Lost To Crypto

Melissa Daniel

304

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“In as much as Coinbase is a legitimate company, some certain bad people such as simple finance ig and the bad brokers are using them as tools to scam people. I'm glad I was able to get my money back with the help of resorus.”

Coinbase 1 star review on 29th September 2024

Helpful Report

Posted 10 months ago

“I had been investing for more than two months, and when I finally tried to withdraw my money, they locked my account with over $400,000 in it. They told me to reach out to customer service, but they keep ignoring my requests. I talked to some friends about what happened, and they suggested I contact them lilo==grace==75=(AT)=gmail=.=com. They helped me out and I was able to get my money back. you can also contact them on whatsapp:+1=(60 5)=691=46=12”

Helpful Report

Posted 10 months ago

“I highly recommend the T h e r e s a c h i n R e co v e r y for their exceptional experience and outstanding service when it comes to the Crypto recovery field. Honestly I’m really amazed by this teams skill in retrieving lost funds from fraudulent crypto investment platform, i had invested a huge amount of funds into this company where i believed my reasons for investing was to save money as well make some profits as they had promised me earlier before i got committed, but unknowingly to me i was dealing with some fraudulent staffs of the company that ended up seizing my investment alongside my profits just when it was right time for me to withdraw, they kept to persuade me to make more investments which i did but still couldn’t withdraw after all. At some point i really do not know what else to do as i felt totally screwed when they stopped responding to my emails and calls. After a few weeks i had a thought to lookout for a hacker who can help me recover back my funds, and this was how i went searching for solutions online, Luckily i found T h e r e s a c h i n R e c o v e r y through a crypto review section. I learned that T h e r e s a c h i n R e c o v e r y can be of help then I reached out to them once via the email contact: t h e r e s a c h i n 1 2 1 2 (at) g m a i l . c o m, i shared the experience I had with the company to them and they assured me of a positive recovery process. I had them provided with every required information leading to the lost of my funds before they went on with the recovery process of my funds. It was quite a smooth recovery process, after a few days i got the exact funds i had invested back to my wallet.. I couldn’t thank this team enough for their professional help, i really do appreciate everything they had done to get my funds back. To anyone out there who seek for some professional assistance or maybe you’ve had similar issues I recommend T h e r e s a c h i n R e c o v e r y to serve you right. they got call/whatsapp : + 1 2 3 4 3 0 0 1 5 4 4 as the number”

Helpful Report

Posted 10 months ago

“After falling victim to this online scam, I was at a loss on how to retrieve my stolen funds. I found help by visiting:➡️ email 𝐬𝐮𝐩𝐫𝐞𝐦𝐞𝐚𝐬𝐬𝐞𝐭𝐬𝐫𝐞𝐜𝐨𝐯𝐞𝐫𝐲𝟑𝟖𝟏𝟓@𝐠𝐦𝐚𝐢𝐥.𝐜𝐨𝐦 through a recommendation and decided to give them a try. From the first contact, their team was responsive and thorough. They explained the process clearly and kept me updated at every step. The investigation was detailed and efficient, leading to the successful collections of the stolen funds with them Their professionalism and expertise are truly commendable. WhatsApp: ‪+54 -9 -3-7-5-1- 4-7‑8-7-4-6‬”

Helpful Report

Posted 10 months ago

“I recently had a harrowing experience with Coinbase, where I was scammed out of $136,000. It all happened so quickly; I thought I was making a legitimate investment, only to discover later that I had fallen victim to a sophisticated scam. Desperate for a solution, I searched for help and came across RESORUS.COM. Their team was incredibly responsive and knowledgeable, guiding me through the process of recovering my funds. Within just a few days, I was astonished to see my money returned. The professionalism and efficiency of RESORUS.COM turned a nightmare into a positive outcome. I can’t express how grateful I am for their assistance; they truly offer a beacon of hope for anyone facing financial fraud. Highly recommended!”

Helpful Report

Posted 10 months ago

“I never wanted to be in a position where I had to lose money in order to find a way to get my money back, but they put me in one, and now I have the best company, rose__hoover__90__AT__gmail__.__com, and all they do is work hard to help me get my money back from this company. All I wanted was a great investment and good results on how to multiply my money, but they took it, and I am here to thank Mrs. rose__hoover__90__AT__gmail__.__com for their assistance in getting my money back into my account. Contact details:: +1__660__233__3165.”

Helpful Report

Posted 10 months ago

“The rampant account locks are no mistake from what I found out through my investigations aided by a private wallet recovery team called "Forexfraudteam" \at\gmail.com. They want to make it look like users violated their terms and condition even though you did nothing wrong. They are letting hackers take over accounts and in turn the lock it indefinitely do they can do business with your money. I learned a hard lesson after my account with over $1.3m assets got locked. Support was unresponsive for months until I involved my legal partners in my case. I suggest you do same if you're experiencing a similar problem with this company. Got my asset plus $1000 compensation after a 2 weeks long recourse battle championed by FOREX FRAUD TEAM.”

Helpful Report

Posted 10 months ago

“I want to extend my heartfelt wishes to each individual reading the comments on this platform and express my gratitude to the administrator who established such a vibrant forum for discussion. The information in this letter will have a significant impact on your knowledge if you invest in cryptocurrencies. Please read it carefully. For the previous two years, my family and I have been trading cryptocurrencies legally, but we haven't suffered a loss as severe as the recent one when our money totaling $911,000 was stolen by a broker who robbed us of our coins. We made every effort to file a report and recover our money by contacting the police department in charge of investigating fraudulent situations, but nothing was successful. We merely wanted the broker to assist us in mining some coins so that the sudden decline or reduction of Bitcoin won't significantly affect us, but we ultimately fell victim to fraud. I told an acquaintance about it, and she gave me the access of a hacking group, TheresachinRecovery. Which is how I got in touch with them via email: t h e r e s a c h i n 1 2 1 2 (at) g m a i l . c o m Call/WhatsApp: + 1 2 3 4 3 0 0 1 5 4 4 , and I got along well, and when I told them everything that had happened to make me fall for the scam, they provided me with the assurance that I didn't need to worry because they made sure i have my money in my wallet within 72 hours as promised. I'm so excited and will continue sharing the good news of my redemption.”

Helpful Report

Posted 10 months ago

“Please report your problems to the refunding company for help if you have been scammed before by your investment broker, Visit the refunding team to help you fight for your refund W-h-a -ts -A-p-p ‪+54 -9 -3-7-5-1- 4-7‑8-7-4-6‬ Email: 𝐬𝐮𝐩𝐫𝐞𝐦𝐞𝐚𝐬𝐬𝐞𝐭𝐬𝐫𝐞𝐜𝐨𝐯𝐞𝐫𝐲𝟑𝟖𝟏𝟓@𝐠𝐦𝐚𝐢𝐥.𝐜𝐨𝐦”

Helpful Report

Posted 11 months ago

“The broker stole my money 50k I invested and the refused me to withdraw but all thanks to my supreme assets recovery they helped me for my refund my stolen funds , Send a message to the reimbursement Supreme assets team to help you with your refund W-h-a -ts -a-p-p ‪+54 -9 -3-7-5-1- 4-7‑8-7-4-6‬) Email: 𝐬𝐮𝐩𝐫𝐞𝐦𝐞𝐚𝐬𝐬𝐞𝐭𝐬𝐫𝐞𝐜𝐨𝐯𝐞𝐫𝐲𝟑𝟖𝟏𝟓@𝐠𝐦𝐚𝐢𝐥.𝐜𝐨𝐦”

Helpful Report

Posted 11 months ago

“I invested a total of £65,000 with this company. Initially, I made a deposit of £15,000, and then proceeded to invest an additional £20,000. I started to see profits, but later discovered that it was all a scam. When I tried to make a withdrawal, I was told to set a target of £50,000, which seemed reasonable to me. I made another deposit of £15,000 to reach that target, but when I requested a withdrawal, it was denied. I was then asked to pay a certain amount in order to access my funds. Reluctantly, I paid £15,000, bringing my total investment to £65,000. Feeling frustrated and desperate to recover my money, I came across a complaint online where someone mentioned that.recovery company 🆂🆄🅿🆁🅴🅼🅴🅰🆂🆂🅴🆃🆂🆁🅴🅲🅾🆅🅴🆁🆈3815@🅶🅼🅰🅸🅻.🅲🅾🅼 on Emil had helped them retrieve their funds, along with profits.I decided to give them a chance, and I must say, their consultation services are top-notch. They guided me through every step of my case, ensuring I was informed and involved throughout the process. Thanks to their expertise, I not only got my money back but also with the profits that i made. I highly recommend avoiding them if you value your financial well-being.”

Helpful Report

Posted 11 months ago

“I feel devastated and betrayed after someone i trusted stole $753,000 from me though a transaction we did and I feel so disappointed and hurt knowing that someone can steal from you without remorse after trusting them, so I started searching for help legally to recover my stolen funds and came across a lot of Testimonials about Mrs Naomi Trader who helps in recovery lost funds, which I can tell has helped so many people who had contacted her regarding such issues and without a questionable doubt their funds was returned back to their wallet in a very short space of time, it took her 21 hours to help me recover my funds and the best part of it all was that the scammers was actually located and arrested by local authorities in his region which was very relieving. Hope this helps as many people who have lost their hard earn money to scammers out of trust, you can reach her through her emails for help to recover your scammed funds and thank me later. WhatsApp: +1 9 2 5 5 2 4 9 8 4 2 Email Address: missnaomitrade...@.....gmail....com”

Helpful Report

Posted 11 months ago

“Losing crypto online is too rampant these days, and scammers are getting more intelligent. That's why getting a legitimate expert on recovery of stolen crypto is so difficult without having scam experience. Most people have been scammed several times and they give up on their funds. I’m hereby to let all scam victims know that recovery is possible when you contact the right source, am saying this because I was a victim too. Until I read a helpful article talking about recovery I decided to DM (rose__hoover__90__AT__gmail__.__com) because quitters never win, Am glad I made the decision not to give up. indeed not giving up on anything in life will always lead to a better outcome. EMAIL: rose__hoover__90__AT__gmail__.__com WHATSAPP:: +1 __660 __233 __3165”

Helpful Report

Posted 11 months ago

“it took the service of fortehubz to get a refund. all thanks to the legal unit of fortehubz and their resilience and dedication. indeed they have the best legal team.”

Helpful Report

Posted 11 months ago

“Coinbase security is weak. Think twice before you invest your hard earned money with this company. I had my fair share of coinbase locked accounts pandemic which almost saw me lose a savings of $20k invested in bitcoin on my coinbase account which got locked all of a sudden for suspicious activity evem though all i did was trade and invest crypto. Took me 2 years and the professional help of a webs crypto security firm known as " Chain Abuse Alert ". i reached out to them on instagram and was given a directives on what was needed for my case. CAA got my details and its cybersecurity arm went to work and recovered my account and funds within 14 business days. Turns out coinbase feared hackers whether whitehat or blackhat . They agreed to terms and paid me out before things got worse.”

Helpful Report

Posted 1 year ago

“I HAD A PENDING WITHDRAWAL FOR ALMOST THREE MONTHS, IT WAS THE LEGAL ADVICE OF FORTEHUBZ THAT CAME TO MY AID AND RECOVERED MY MONEY BACK. IF YOU ENCOUNTER SIMILAR ISSUE, CONSULT FORTEHUBZ FOR ADVICE AND FOLLOW UP.”

Helpful Report

Posted 1 year ago

“I had so much faith in this company that I invested $85,200 without a second thought. My investment grew to an impressive $120,150. When I faced some business challenges, I decided to withdraw a portion to help out. After countless so-called verifications, they shockingly demanded I pay 20 percent of the total amount upfront before any transaction could proceed. What seemed like a great experience turned sour until a friend recommended FORTEHUBZ. Their top-notch security architecture swiftly came to my rescue, and within just five days, I recovered my entire investment. CoinW will never see me again. Make sure to check out FORTEHUBz”

Helpful Report

Posted 1 year ago

“Too many scammers”

Helpful Report

Posted 1 year ago

“With their expertise and guidance, I filed a case against Coinbase for their unjust actions. The legal battle was long and arduous, but I refused to back down. I knew that I deserved justice and would not allow a company to trample over my rights. As the case progressed, it became clear that Coinbase was in the wrong. They had no valid reason for banning my account and preventing me from accessing my funds. The legal team worked tirelessly to gather evidence and build a strong case against the company. Just when things seemed bleak, a saving grace emerged in the form of VSCHK.live. They offered their support and expertise, giving us the edge we needed to turn the tide in our favor. With their help, we were able to recover my funds and secure justice against Coinbase. In the end, I emerged victorious, thanks to the unwavering support of the legal team and VSCHK.live. This experience taught me the importance of standing up for my rights and seeking justice against companies that abuse their power. I am grateful for the help I received and will always remember the role they played in helping me secure a favorable outcome.”

Helpful Report

Posted 1 year ago

“The page stopped working on my phone after i have made 10 times deposits on different occasions, i also paid all the gas fees yet they couldn't give back my investment and profits. This situation left me helpless for months worried about the future. i saw an advert of REFUND BACK.NET and decided to check them to file my case. the support responded in few minutes and they carried my case to the board to help me out. I thought this wasn't going to be possible but i'm so happy they didn't back down until they see i have received every penny that was swindled away from me. I appreciate the team works they are honest and straight forward.”

Helpful Report

Posted 1 year ago

Coinbase is rated 3.1 based on 1,536 reviews