Coinbase Reviews

Name: Coinbase
Rating: 3.14

3.1 Rating 1,536 Reviews

51 %

of reviewers recommend Coinbase

Company Reviews

Questions

Metrics

3.1

Based on 1,536 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Coinbase 1 star review on 15th August 2025

I Recovered A Loss Of $61,000 USD Lost To Crypto

Melissa Daniel

304

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It is impossible for me to express how disappointed and frustrated I was. Their deceptive practices and incapacity to release my investments astounded me. I'm so grateful that authstag came to my rescue and allowed me to receive my hard-earned money back. If it weren't for their quick intervention, I would have nothing in the end.”

Helpful Report

Posted 1 year ago

“**How to recover your money from Coinbase** With The current rise in the value of Bitcoin and Etheruem, Coinbase has been systemically bloking users from withdrawing asset. Many users have logged in complaint that their current balance is zero. Users are still reporting errors in sending and receiving funds, as well as errors with “some payment methods.” To ensure your asset is safe file a complaint here (http://www.datacyndicate.com) Now will be a great time to move your asset into a more secure exchange”

Helpful Report

Posted 1 year ago

“They suck very rude and unhelpful leave u in chat up to 10 min before replay was talking with them over an hour and didn’t get any thing done only thing that is easy is send them money after that ur screwed”

Helpful Report

Posted 1 year ago

“The worst company!!! Nothing worked as expected. I then contacted the mail alexandererickson209 gmail. com. and got back my $30,000”

Helpful Report

Posted 1 year ago

“I invested with Lyxorpro investment broker , they made me lost about $20k until I found mason who work with Globaltraderecovery. net company , I filled my report to the company website and in less than 3 days interval the emailed me about my money been successfully recovered and was transferred back to my bank account.”

Helpful Report

Posted 1 year ago

“I created an account and made a purchase. I never got my "free spin of the wheel." They make it nearly impossible for you to quickly communicate with them, but they quickly take your money. They are scam artists. No wonder they are under investigation. They should be shut down and sued ASAP.”

Helpful Report

Posted 1 year ago

“I don’t understand how scammers get access to our wallet when we click on airdrop & contract links if y’all don’t support these scammers out there. I lost all my crypto in a twinkle of an eye on coinbase trying to join a contract which was available on my coinbase account. However, I was able to recover my lost funds through the help of Phil Damian 15 at gma1l^com , who provided exceptional support and assistance in finding the scammers and retrieving my assets without any upfront payment. I am grateful for their outstanding service and recommend Mr. Phil Damian to anyone in need of help recovering funds lost to scams.”

Helpful Report

Posted 1 year ago

“Website would freeze a lot, like excessively. And what about those Lyft engineers you have over there. Too many error messages on website/app.”

Helpful Report

Posted 1 year ago

“The recent trend is the fact that cryptocurrency traders can never be poor, cryptocurrency is the best form of investment anyone can carry out now. Sometimes when we have that specific money that we want to invest in a particular thing, we always focus on losing and then investing or spending money wrongly. One reason you need to invest in crypto and its technology is because; Crypto is changing the shape of the economy of any nation that approaches technology and that way being an early adopter gives you an edge over others that will buy into it late. While looking at the growth rate of cryptocurrency and the opportunity it presents, why not look into it and have a rethink about the particular investment you wish to make now. Bitcoin has changed my life because I invest in the right way and one thing that gives me joy is because I also learn the concept of trading from a pro to accumulate and hold more bitcoin. Let a expert trader show you how to get started on your cryptocurrency journey the right way. Using my first month of Mr.Dunn’s strategies and signals, I profited up to 400%. My 2.5BTC gave me a return of up to 9BTC. Looking into this month as well, do you have any plans to achieve? I urge you to contact him on Whats--App +1 352 721 6837 or telgram @ stevendunn471 for more information”

Coinbase 1 star review on 1st December 2023

Helpful Report

Posted 1 year ago

“I contacted Reclaim Asset because they assured to assist me recover my money and they did so. I am grateful they helped me get my 2,230USD without breaking much stress. And they didn't collect any fee upfront from me.”

Helpful Report

Posted 1 year ago

“The recent trend is the fact that cryptocurrency traders can never be poor, cryptocurrency is the best form of investment anyone can carry out now. Sometimes when we have that specific money that we want to invest in a particular thing, we always focus on losing and then investing or spending money wrongly. One reason you need to invest in crypto and its technology is because; Crypto is changing the shape of the economy of any nation that approaches technology and that way being an early adopter gives you an edge over others that will buy into it late. While looking at the growth rate of cryptocurrency and the opportunity it presents, why not look into it and have a rethink about the particular investment you wish to make now. Bitcoin has changed my life because I invest in the right way and one thing that gives me joy is because I also learn the concept of trading from a pro to accumulate and hold more bitcoin. Let a expert trader show you how to get started on your cryptocurrency journey the right way. Using my first month of Mr.Dunn’s strategies and signals, I profited up to 400%. My 2.5BTC gave me a return of up to 9BTC. Looking into this month as well, do you have any plans to achieve? I urge you to contact him on tele-gram @ stevendunn471 or what sapp + 1 352 721 6837”

Helpful Report

Posted 1 year ago

“Bitcoin has changed my life because I invest in it the right way and one thing that gives me joy is because I also learn the concept of trading from a expert to accumulate and hold more bitcoin. . Let a professional trader guide you on how to start your journey into cryptocurrency the right way. My first month using Mr.Dunn’s strategies and signals, I profited up to 400%. My 2.5BTC gave me a return back of up to 9BTC. Looking into this month as well, what have you planned to achieve? Why not take that step now and contact Mr. Dunn on Whats--app + 1 352 721 6837 or telgramm @ stevendunn471 , and surely he will help you change your portfolio status.”

Coinbase 1 star review on 15th October 2023

Helpful Report

Posted 1 year ago

“Hackterion Crypto Recovery Services are scam. They asked me to send them deposit after which they stopped responded to the emails and obviously never returned money.”

Helpful Report

Posted 1 year ago

“I have been associated with Coinbase for nearly seven years. I would advise against investing any funds in Coinbase unless you are willing to relinquish over 14,000 USD worth of cryptocurrency. It is not recommended to engage in any investment activities with this unscrupulous entity. I got all they stole back through. ALDWYCHSECU RITIES”

Helpful Report

Posted 1 year ago

“I've been a customer at Coinbase since 2020, my account is fully verified. Two days ago, my send funds feature has been turned off without any explanation. If I didn't click on it myself I wouldn't have even known. No notifications or anything was provided. I've spoken to support they said I need to verify again which I did, and that they will "escalate this matter" which will take 6 days or longer as much as their team needs to fix it. Then i know I needed to take a fast step to get out my assets on their platform. I came here and I read reviews recommended BOTSWIFTTY for helping people to recover lost funds. I went to him on instagram explaining all what I faced with coinbase and within 24 hours he was able to get out my BTC assets from coinbase. I highly recommend him, Either reach him on instagram @ BOTSWIFTTY or Email : Spyhackyzzook@gmail.com”

Coinbase 1 star review on 13th September 2023

Helpful Report

Posted 1 year ago

“I transferred funds using ACH, over the course of 5 days into this brokerage. I am aware that they normally put a hold on my funds for 5-7 days for the ACH to complete. I have used the same bank account with this brokerage for several years without issues. Last Monday 9/11 I received an email from them stating that they are adding an additional hold of 30 days for "suspicious activity". The additional hold time they placed was actually 45 days not 30 as their email stated. When I reached out to them today 9/12 for clarification, they would not tell me what the "suspicious activity" was, they would not remove the additional excessive hold on my funds and they would not escalate. They would not provide any additional information other than what I provided in this complaint. After I complained through their Redit group, they sent me an email stating that the hold was extended from 45 days to 55 days. They also claim that this is for my own protection. Apparently I don't know how to manage my own funds and I need their protection.”

Helpful Report

Posted 1 year ago

“Estoy increíblemente agradecido por el apoyo que recibí de los profesionales de Eloquentcore.org. Me ayudaron a recuperar mis fondos de una inversión desafortunada en una determinada plataforma de criptomonedas. Su experiencia y dedicación cambiaron una situación desafiante y no puedo agradecerles lo suficiente.”

Helpful Report

Posted 1 year ago

“For those of you who are vigilant about investing (watching for when coins crash and peak), notice how every time the market crashes, Coinbase has "connection issues". During this time it will not allow you to make any purchases. So, now when the coin is at its lowest (hence it is most profitable to buy), Coinbase does not let you buy. Suddenly, when the price has gone up to the point where it is less profitable and more risky to buy, the "connection issues" go away. This happened today, look at the photos [for some reason when I upload the image, this website doesn't] allow me to submit the review. So I apologize.”

Helpful Report

Posted 1 year ago

“For those of you who are vigilant about investing (watching for when coins crash and peak), notice how every time the market crashes, Coinbase has "connection issues" during this time it will not allow you to make any purchases. So now when the coin is at its lowest (hence it is most profitable to buy), Coinbase does not let you buy. Suddenly, when the price has gone up to the point where it is less profitable and more risky to buy, the "the connection issues" go away. For example today, the market crashed. I tried to buy literally at its lowest (BTC was $25,409; LTC was $60.75) suddenly "connection issues". Right now BTC is $26.465; LTC is $64.25, still "connection issues". SCAM at its finest.”

Helpful Report

Posted 1 year ago

“Run from this company each time I want to make withdraw is one problem to another, I'm glad I recovered my cash through /Gurude.live/ contact them if you are having similar problems”

Helpful Report

Posted 2 years ago

Coinbase is rated 3.1 based on 1,536 reviews