D. M. Keith (Colin Appleyard) Limited Reviews

Name: D. M. Keith (Colin Appleyard) Limited
Address: D. M. Keith Limited, Thwaite Gate, Hunslet, Leeds, Keighley
Rating: 4.81

4.8 Rating 4,178 Reviews

95 %

of reviewers recommend D. M. Keith (Colin Appleyard) Limited

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Metrics

4.8

Based on 4,178 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0113 277 1777

Email:

feedback@dmkeith.com

Location:

D. M. Keith Limited,
Thwaite Gate, Hunslet,
Leeds
Keighley
LS10 1DY

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D. M. Keith (Colin Appleyard) Limited 1 star review on 24th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service department is brilliant and Danny exceptional. Nothing is too much trouble!”

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Posted 9 years ago

“Prompt and polite service, high quality attention paid to car. My garage of choice.”

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Posted 9 years ago

“I have always bought Suzuki cars from Colin Appleyards, Huddersfield branch. Why do I keep going back? Because they are the best..everyone is so friendly, helpful, knowledgeable and polite. I have dealt with Karl for the last two cars I have bought..he is a gentleman! I love my new Celerio!!!..thank you!”

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Posted 9 years ago

“Attention of Robin Appleyard ( Managing Director) Dear Sir, We wish to bring to your attention the work of Matt Bancroft at Huddersfield. We have had a problem with a Subaru XV and Matt has tried manfully to solve it with Subaru. At all times he has been attentive, polite and professional. He has gone the 'extra mile' in trying to help us and we thought you should know. Judith and Andrew Hamlin”

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Posted 10 years ago

“I recently bought a joke Saab Navara and contacted Colin apple yard Nissan in keighley with regard to any outstanding recalls on the vehicle. Everyone was so helpful and I also asked them to look at a rattle on the wheels. Nothing was too much trouble for them and I am impressed with the whole experience. Will be taking it to them for any future work needing doing. Well done to the whole team.”

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Posted 10 years ago

“Bought a suzuki jimny from the keighley branch. Every staff member from the sales to finance to the mechanics were brilliant. If this wad a restaurant I'd be there every weekend. Simply put if if there were a 6 star rating that's what they would have.”

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(Keighley Suzuki) - Posted 10 years ago

“Dealt with courteously and on the whole efficiently.”

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Posted 10 years ago

“A lot of work was needed for my bike and it was done very fast and now my bike is smoother than ever excellent job from the guys at Keighley ????????????????????”

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Posted 10 years ago

“Very helpful and friendly staff. The staff at the bike repair shop are more than willing to discuss any problems and give advice. Very quick repair of motor bike. Maybe not the cheapest but certainly the best. Their high ratings for customer reviews is well deserved and reflects the level of service you can expect. Sincere thanks.”

Helpful Report

Posted 10 years ago

“Bought a second hand car off there Shipley branch oil leak in th first day the wing mirror glass blowed off air bag lights are on all the time. power steering leak the sales man lied about how many owners the car had. I have had 2 car in the past off Colin appleyard and had good service from there keighley branch but will not be buying one off them again”

Helpful Report

Posted 10 years ago

Thank you for taking the time to post your feedback Mr Smith. We are obviously sorry to hear of your disappointment but believe work has now been carried out to rectify the issues you refer to. If there is anything further you wish to discuss we would ask that you contact our Service Manager Jason Lee direct on 01274 581625.

Posted 10 years ago

“Bought a Kymco 125 scooter from the Keighley branch 2 weeks ago. Great service through out the shop, especially from Amir who dealt with my purchase. Nothing was too much trouble for Amir who I found to be extremely helpful, polite & friendly, Amir gave great advice & tips...a real credit to this company. Have since been back to this shop 3 times buying various items of clothing & accessories, brilliant shop...brilliant staff...a great experience....go on...try it for yourself !!!”

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Posted 10 years ago

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Posted 10 years ago

“Called about buying a new fz1 I was told they had 2 in stock they were advertised at £7000 on bike trader. I asked what finance deals were available the salesman told me he was going to call Yamaha and see if they were offering subsidised rates an he would call me back this was 1 o'clock I received a missed call at 5:10 so at 10 am the next day I called back an was told he was not available an i would be called back at 1 o'clock I called back an spoke to him and he said they were offering subsidised rates but he sold them both after I had called them the first day so from 1 till 5:30 he sold them both! Disgusting service”

Helpful Report

Posted 10 years ago

We are sorry to hear your disappointment following your initial enquiry. Having checked with our Sales Manager, due the the motorcycle being classed as an “old model” the sales executive you dealt with had to contact the manufacturer to ensure the current finance scheme would be honoured by them hence the delay in him calling you back. Unfortunately without a confirmed deposit, vehicles are still available for sale and it would appear the other members of the sales team were not aware of the enquiry you had made. We obviously understand your frustration and again offer our apologies for this and also for the delay in our response which has been caused by a technical glitch.

Posted 10 years ago

“I took possession of a Nissan Note on the 7th May 2015,the salesman delt with me in a professional manner. When I got home I started putting my paperwork in order, there was no MOT certificate,I rang the sales person who stated he would send it on to me. 2 days later I could hear knocking under the car,to be truthful I was very disappointed as it was supposed to have been checked out before I took possession. I rang them up again and we made arrangements for the mechanic to test the vehicle. when I arrived I tool the mechanic for a test run,within a couple of minutes it started knocking,he said he couldn't be sure what the problem was untill he checked it out,I did make a comment as to why this problem was not found when the vehicle was checked over and serviced,he commented he did not know, I was given a courtesy car and I left. I was rang the following day to say my car was ready, I spoke to the mechanic ref what was the problem, he started talking in a way I didn't understand,I thanked him and set of home,after approximately 6 miles my grandson told me to pull over,the passenger side mirror backing was hanging off,on checking it closely I noticed the lug which keeps it in place was broken it was perfect before I took it back to Appleyards,and the reason I say that is I have to move the mirrors in before I put it into the garage,and then pull them out again when I come back out (they were perfect). I rang them up again and spoke to Jason, I believe he was in charge of the mechanical side,I informed him the mirror was perfect prior to taking it back to appleyard,he informed me he would get one ordered,but I would have to wait until they got it sprayed eventually I got a new on. I am now leading up to the present day,I sent Jason an email 3rd June regarding the passenger side moulding(or trim)was starting to come off and I asked if he could please replace the item mentioned, I got no reply I sent another email on the 4th June eventually he replied, said he would have to get clearance from the manager ( I'm still waiting,) I'm sorry but I forgot to mention every time I spoke to Jason ref my Nissan,he kept on saying he knew nothing ab out nissan it did not exactly put confidence with the company I bought my vehicle from.I got my vehicle from the dealers at Shipley I appologise for the long drawn out email. I would appreciate a reply. Telephone 07954699597 Thank you”

Helpful Report

Posted 10 years ago

“Great deal on purchasing new Suzuki vehicle in 2012 with part exchange terms. Subsequent service from Colin Appleyard in first three years is excellent.”

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Posted 10 years ago

“This company cannot be bettered for friendly service and expert advice whether it's over the phone or in person. The 4 and 5 star reviews are, in my opinion and experience, a true reflection of this company.”

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Posted 10 years ago

“I bought my Suzuki Wagon from Colin Appleyard, Huddersfield in April 2015 and am highly delighted with it. It has just been in for a MOT and service and I was very pleased with everything they did.”

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Posted 10 years ago

“I have just bought my 3rd bike from Appleyards and the service is second to none. From sales to service, every member of staff are friendly and professional.”

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Posted 10 years ago

“I have just bought my 3rd bike from Appleyards and the service is second to none. From sales to service, every member of staff are friendly and professional. Highly recommended. A Tunney Burnley Lancashire.”

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Posted 10 years ago

“Martin was very professional both in his knowledge of the vehicles and his attitude to us as customers. We also appreciated his 'no-pressure' approach.”

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Posted 10 years ago

D. M. Keith (Colin Appleyard) Limited is rated 4.8 based on 4,178 reviews