D. M. Keith (Colin Appleyard) Limited Reviews

Name: D. M. Keith (Colin Appleyard) Limited
Address: D. M. Keith Limited, Thwaite Gate, Hunslet, Leeds, Keighley
Rating: 4.81

4.8 Rating 4,178 Reviews

95 %

of reviewers recommend D. M. Keith (Colin Appleyard) Limited

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Metrics

4.8

Based on 4,178 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0113 277 1777

Email:

feedback@dmkeith.com

Location:

D. M. Keith Limited,
Thwaite Gate, Hunslet,
Leeds
Keighley
LS10 1DY

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D. M. Keith (Colin Appleyard) Limited 1 star review on 24th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No dramas or issues. Sorted my bike out for me as promised (new tyre, petrol etc) Most importantly the bike was as advertised - in excellent condition.”

Helpful Report

Posted 9 years ago

“After a desperate call to my local garage that my car sounded like a bag of spanners I was told not to worry bring it down for a look. The team came and collected my car the following day, repaired the offending wheel bearing, washed my car too, and returned the same day. I highly praise the team at my garage for fantastic service and genuinely putting my safety first. Thank you.”

Helpful Report

Posted 9 years ago

“This was a long distance transaction, with me unable to see the car before purchase. By their open-ness, flexibility and evident honesty, they (Jake Rawson) gradually settled my worries about the risks involved. When the car was delivered, it was exactly as described. I feel I got a good deal - I hope they do too.”

Helpful Report

Posted 9 years ago

“Service 04/03/2016: just received an e-mail from you. Everything went perfect, no faults found - I said there was no need to wash it because of the sleet and rain but it looked like new when I drove off. 10/10 for the service I know it will probably be my imagination but it seems to run better than ever!”

Helpful Report

(Keighley Nissan) - Posted 9 years ago

“I had a drive shaft problem with my honda goldwing trike both Wayne and Malcomb worked there butts off to sort it for me. Excellent job, great staff a real pleasure to have come across them. Big thanks again for your efforts. Paul and Yvonne.”

Helpful Report

Posted 9 years ago

“I have recently bought a Suzuki Swift from the Shipley branch, West Yorkshire . From the moment we walked through the doors we were looked after ( without feeling under pressure) and the salesman was helpful & professional. Thanks to the whole team, it was a straight foreward happy experience & I have the added security knowing me & my car will be looked after in the future.”

Helpful Report

Posted 9 years ago

“At Huddersfield store I found a very agreeable salesman who guided me through buying my first car. I go back every now and again to have my car cleaned and every time I see him he remembers me and says hi. Very good service, very organised and clean showroom.”

Helpful Report

(Huddersfield) - Posted 9 years ago

“Went for a test drive in a Leaf today we had a 3 pm appointment when we got there we were told they salesman we were to see was busy,another salesman said he would deal with us when he had finished what he was doing,he went to see the first salesman (who I admit was with another couple) an he never even thought to acknowledge us or looked up,he said he would be about 15 minutes,we were sat down and asked all sorts of what I thought were stuff not to do with a test drive,e mail/reg. and value of our current car,we were asked for my licence which unfortunately I had left behind so we could not test drive anyway,we said we might make another appointment and were told I would need my national insurance number as well.The car was for my wife but when we left she told me she was not happy with the way we were treated as she felt that this was a bad sign for any future contact should we buy a car from them.This is not what I have come to expect from a company I have know for so many years.”

Helpful Report

Posted 9 years ago

Dear Mr. Watmough, We're very sorry to hear you had a poor experience at our Nissan dealership, and we always like to take the time to address complaints from customers. On arrival at the dealership, it was unfortunate that the salesman you agreed to see was in the middle of a handover with another customer due to unforeseeable delays and was unable to see you. Rather than ask you to come back another time, we arranged for another salesman to see you. One of the reasons we ask several questions about your current vehicle and driving needs, is to assess which car would be most suitable for you and your budget and as a consequence, that you get the most out of your test drive. Unfortunately in order for you to take the car out and drive it yourself, we do need to see your drivers licence, so we can cover you under our insurance for the duration of the test drive. The rules have changed regarding driving licenses which is why your national insurance number was required, so that we're able to valid your license online and confirm there are no outstanding penalties or convictions on it. Again this is something required by law. I'd like to apologise again that you were left feeling unhappy with the experience, but I believe our Sales Manager has been in touch with you as well, and hopefully we've been able to explain our procedure and policy in this instance.

Posted 9 years ago

“Car service done efficiently and to time. Enjoyed the video afterwards telling me the car was fine.”

Helpful Report

(Keighley Suzuki) - Posted 9 years ago

“Although the fault on my new Note was with the secondary(hand -operated) controls and needed to go to the installers premises in York for rectification, I was dissapointed that the vehicle languished in Keighley for 7 days before it was transfered to York. It would have been nice, bearing in mind my disability, if the car had been taken to the installer at an earlier date instead of waiting for them to collect it from your workshop and, maybe, you could have put a little more pressure on Able to Enable to make some sort of effort to move the job along, which in the end I had to do myself. I was, however, treated with utmost courtesy at all times. Stephen Myers. Motability customer.”

Helpful Report

(Keighley Nissan) - Posted 9 years ago

“when purchasing my new gsxr1000 motogp.colin appleyards at kiethley were very helpful and professional.they were a pleasure to deal with from start to finish. when i took my bike in for its first service and bits that had been ordered to be fitted,again they were very helpful and knowledgable,they took care with my bike and me as the customer.overall the entire staff at this branch are helpful,knowledgable,professional and a pleasure to not only deal with but to talk to aswell. many thanks.”

Helpful Report

Posted 9 years ago

“Great car, great staff and great experience. Thank you.”

Helpful Report

(Keighley Suzuki) - Posted 9 years ago

“Great service from the Ashton branch. Firstly from Brian who originally welcomed us and then when we revisited, from Paul who sold us our car. Knowledgable and professional, I would recommend Colin Appleyard to others.”

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Posted 9 years ago

“I love my new Qashqai. The staff at the Keighley branch were friendly and efficient. I feel they will take good care of me throughout my Nissan car ownership. I would recommend them.”

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Posted 9 years ago

“The guy was very friendly and helpful with information.”

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Posted 9 years ago

“Mr John Ogle, I have given a five star rating because I found the the staff at Colin Appleyard's at the Huddersfield branch from where I purchased my new Suzuki Swift Automatic were very professional, extremely courteous and obliging and I felt that they went that extra mile and indeed bent over backwards to answer any of my queries I put to them. I am highly satisfied with my new Swift and without doubt will come back to Colin Appleyards of Huddersfield. for any future purchases. Thankyou One and All at Colin Appleyard's of Huddersfield”

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(Huddersfield) - Posted 9 years ago

“Excellent customer service - Nothing was too much trouble”

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Posted 9 years ago

“Overall the service in the Keighley branch was very good - especially by the service manager. They did the work efficiently and gave the car back in sparkling condition. The only reason I haven't given top score is that some of the team were not that well informed about what was needed, but nevertheless the experience in all was very satisfactory. I would not hesitate to have my car serviced there, or if I were looking for a new car - I would definately visit them first.”

Helpful Report

Posted 9 years ago

“I purchased a Suzuki alto in march this year and the service was very good from start to finish my son also purchased a Suzuki splash and we are both well satisfied both were bought from the Keighley garage I would recommend them to anybody k and r hiley”

Helpful Report

Posted 9 years ago

“Live in Wallasey so not exactly next door....have bought 2 bikes from Colin Appleyard Keighley and have had no nonsense trade-in and sales on both bikes...excellent .....”

Helpful Report

Posted 9 years ago

D. M. Keith (Colin Appleyard) Limited is rated 4.8 based on 4,178 reviews