D. M. Keith (Colin Appleyard) Limited Reviews

Name: D. M. Keith (Colin Appleyard) Limited
Address: D. M. Keith Limited, Thwaite Gate, Hunslet, Leeds, Keighley
Rating: 4.81

4.8 Rating 4,178 Reviews

95 %

of reviewers recommend D. M. Keith (Colin Appleyard) Limited

Company Reviews

Questions

Metrics

4.8

Based on 4,178 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0113 277 1777

Email:

feedback@dmkeith.com

Location:

D. M. Keith Limited,
Thwaite Gate, Hunslet,
Leeds
Keighley
LS10 1DY

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D. M. Keith (Colin Appleyard) Limited 1 star review on 24th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, informative and very helpful.”

Helpful Report

(Keighley Nissan) - Posted 8 years ago

“Anyone who is thinking of travelling any distance to your garage at Shipley don't bother, even if you rang the day before[ mine was 140 mile round trip]spoke to Jameel? Friday and assured him I would be coming Saturday morning to view Kia and if as advertised would buy, he rang me when I was in Bradford just a couple of miles from garage and said there was someone looking at same vehicle who wanted to buy, I said we would only be a few minuets before we arrived there, but sure enough when we arrived he was in the process of signing the other people up. Don't trust them!”

Helpful Report

Posted 8 years ago

Hi Robert, We're sorry you travelled a long way to see one of our vehicles, and were disappointed that upon arrival at our dealership, someone else was already in the process of purchasing it. I'm informed by our branch manager that whilst you were travelling to see the vehicle as per your prior arrangement, that another party turned up to view the vehicle without having a prior appointment. At this point one of our sales team called you to make you aware and to give you first refusal, asking if you'd like to leave a refundable deposit to secure the car. This is common practice within the motor trade and one which you would expect of any other dealer. Our vehicles are displayed on various websites and unfortunately we have had experiences in the past when we have been asked to ‘reserve’ a car, taken it off sale only for them not to turn up resulting in both wasted time and money for the company and a missed opportunity for another potential buyer. You declined to leave a deposit, so the car remained on sale and unfortunately the other party made the purchase just before you arrived. Again, we apologise and appreciate you travelled a long way to visit us. We never like to disappoint customers but unfortunately we are unable to reserve cars without a refundable deposit.

Posted 8 years ago

“The help and advice from Royston at huddersfield was exceptional,we was not pressured once and left to look around at our pace also when I rang the finance dept to change my payment date it was no trouble.”

D. M. Keith (Colin Appleyard) Limited 5 star review on 29th May 2017

Helpful Report

Posted 8 years ago

“Excellent customer service, friendly staff, easy to book with courtesy car provided. Complementary valet also a bonus.”

Helpful Report

(Keighley Nissan) - Posted 8 years ago

“Good service”

Helpful Report

Posted 8 years ago

“Collected car, in morning returned afternoon cleaned inside and out. Great kob”

Helpful Report

Posted 8 years ago

“Please see previous”

Helpful Report

Posted 8 years ago

“Fantastic professional service from all of the team. They made the whole experience easy with very little impact on my day. I was very impressed when I got my car back too as it was immaculately clean and tidy, thank you!”

Helpful Report

(Keighley Nissan) - Posted 8 years ago

“First time that I have used Colin Appleyard Nissan since moving to the area.I received good service from the moment I entered reception.Thankyou.”

Helpful Report

(Keighley Nissan) - Posted 8 years ago

“Car was serviced and first MOT'd together with a suspected fault on this model being sorted. Chris was very polite and very welcoming! The service wash and valet was a nice surprise! Thank you all!”

Helpful Report

(Keighley Nissan) - Posted 8 years ago

“everything was simple, easy and all steps were made clear with all of the staff being very friendly”

Helpful Report

(Keighley Nissan) - Posted 8 years ago

“they were very helpful and friendly, nothing was too much trouble, they fulfilled everything they said they would do”

Helpful Report

Posted 8 years ago

“Colin Appleyard were ready for my car service when I arrived and had it finished at the stated time although a request to clean the hinge section of the tailgate was not carried out.”

Helpful Report

(Keighley Nissan) - Posted 8 years ago

“Excellent customer service and a superb service of my vehicle in good time”

Helpful Report

Posted 8 years ago

“Car was ready when they said it would be. Complimentary wash and vac. Coffee while finishing car (only 5 mins) Staff polite and friendly”

Helpful Report

(Keighley Nissan) - Posted 8 years ago

“Excellent service all round I would highly recommend Colin Appleyard Nissan”

Helpful Report

(Keighley Nissan) - Posted 8 years ago

“Very Helpfull”

Helpful Report

Posted 8 years ago

“Polite, knowledgeable and friendly staff. Loved the video explaining the issue and result of health check. Courtesy car service is great. Kept in touch throughout. Thank you.”

Helpful Report

(Keighley Nissan) - Posted 8 years ago

“Fantastic service from start to finish from adam. Thank you”

Helpful Report

(Keighley Nissan) - Posted 8 years ago

“Very poor service, confusion on price, no mats as promised, car unclean especially interior(McDonalds wrapper and clump of long dark hair) in passenger door pocket, no chocolates on collection(told part of the service), car still on ramp when collecting. Paid my deposit on Good Friday because told not open till Tuesday, yet open on Easter Monday? Took car for test drive and commented about noise from brakes, told "it's been stood around and it's dust" Still doing it a week later, so returned and told sorted(still noise when braking) All in all, definitely NOT happy with experience and HATE my noisy used car!”

Helpful Report

Posted 8 years ago

D. M. Keith (Colin Appleyard) Limited is rated 4.8 based on 4,178 reviews