Name: D. M. Keith (Colin Appleyard) Limited
Address: D. M. Keith Limited, Thwaite Gate, Hunslet, Leeds, Keighley
Rating: 4.81

“Good service Efficient staff”

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Posted 8 years ago

Hi. Thank you very much for taking the time to leave us a review. We pride ourselves on delivering the best possible customer service and making our customers “Feel like Family” so it’s great to hear you were happy with the service and the Colin Appleyard experience.

Posted 8 years ago

“I was told that all the late Colin Appleyard wanted was Happy Customers. It is a tremendous Legacy to Colin that his wish lives on today in the Company he founded. This Company is very Professional , BUT with the human touch that is so lacking these days . I had a small problem on my used Car , it happens , we are all human , but the Service Department reacted so professionally, which was exactly what any customer would have wanted , but sadly does not often happen .”

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(Huddersfield) - Posted 8 years ago

Hi Richard. Thank you very much for taking the time to review and for your very kind words. As you know, we’re proud to continue running as a family business and we’re always committed to making our customers ‘Feel like Family’. A company with family values was what Colin always strived to deliver, and we’re determined to continue delivering Colin’s vision to all our customers.

Posted 8 years ago

“The service and helpfulness of the staff. Thank you Adam and Paul for sorting out my dilemma on collection”

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(Keighley Nissan) - Posted 8 years ago

Hi Jan. Thank you very much for taking the time to leave us a review. We pride ourselves on delivering the best possible customer service and making our customers “Feel like Family” so it’s great to hear you were happy with the service and the Colin Appleyard experience.

Posted 8 years ago

“Good customer service”

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(Keighley Nissan) - Posted 8 years ago

Hi. Thank you very much for taking the time to leave us a review. We pride ourselves on delivering the best possible customer service and making our customers “Feel like Family” so it’s great to hear you were happy with the service and the Colin Appleyard experience.

Posted 8 years ago

“Good value,good staff,no pressure.”

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(Keighley Nissan) - Posted 8 years ago

Hi Jon. Thank you very much for taking the time to leave us a review. We pride ourselves on delivering the best possible customer service and making our customers “Feel like Family” so it’s great to hear you were happy with the service and the Colin Appleyard experience.

Posted 8 years ago

“Excellent service from the service desk. Nothing's too much trouble and they treat you like a person. Very good and will continue to use for all my servicing etc.”

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(Keighley Nissan) - Posted 8 years ago

Hi Sean. Thank you very much for taking the time to leave us a review. We pride ourselves on delivering the best possible customer service and making our customers “Feel like Family” so it’s great to hear you were happy with the service and the Colin Appleyard experience.

Posted 8 years ago

“Couldn't fault the customer service or staff”

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(Keighley Nissan) - Posted 8 years ago

Hi Mark. Thank you very much for taking the time to leave us a review. We pride ourselves on delivering the best possible customer service and making our customers “Feel like Family” so it’s great to hear you were happy with the service and the Colin Appleyard experience.

Posted 8 years ago

“Poor customer service .. the men at service are rude .no smile .. no hello dont ask u to take a seat or offer a drink.”

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Posted 8 years ago

Hi, Thank you for taking the time to review. We're very sorry to hear you have received poor customer service at one of our dealerships. At Colin Appleyard, we strive to deliver family friendly service to all our customers. Would you be able to contact us directly? You can email via enquiries@colinappleyard.com or ring our head office on 01535 606 321. We would like to look into this for you, if we can.

Posted 8 years ago

“1st class service is the reason for my rating. The guys in the service dept explained what the problem was with my car and arranged the repair straight away and after telling them I thought I had a slow puncture they repaired that aswell. When I asked how the pressure monitor worked the partsman went and fetched one from the stores and explained to me where it fit inside the tyreand how it worked. The car was also washed and cleaned inside. Also not leaving out the salesman who sold me the car taking time to see if I was happy with the car and how it was running. Well done all of you.”

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(Keighley Nissan) - Posted 8 years ago

Hi Keith. Thank you very much for taking the time to leave us a review. We pride ourselves on delivering the best possible customer service and making our customers “Feel like Family” so it’s great to hear you were happy with the service and the Colin Appleyard experience.

Posted 8 years ago

“My recent purchase at the Shipley branch was conducted in an extremely efficient and professional manner by Usman Khalid.”

Helpful Report

Posted 8 years ago

Hi. Thank you very much for taking the time to leave us a review. We pride ourselves on delivering the best possible customer service and making our customers “Feel like Family” so it’s great to hear you were happy with the service and the Colin Appleyard experience.

Posted 8 years ago

“Because everything was ok with a minor service But... the spate tyre was not checked, and this is important, especially as a woman travelling alone, should I need to change a tyre Therefore disappointed Also, a comment that the steering shaft is knocking, with no remedy suggested ... the Customer needs to know what this fault means for the future”

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(Keighley Nissan) - Posted 8 years ago

Hi Mrs Wiggins. Thank you very much for taking the time to give us a review. We really appreciate it! Please contact our Nissan Dealership if you wish to have your spare wheel checked and steering issue investigated. They will be more than happy to take care of this for you.

Posted 8 years ago

“Brilliant customer service. Dave and Adam were very helpful and helped anyway that they could. They weren't at all 'pushy! Absolutely love my car Thanks again”

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(Keighley Nissan) - Posted 8 years ago

Hi Liz. Thank you very much for taking the time to leave us a review. We pride ourselves on delivering the best possible customer service and making our customers “Feel like Family” so it’s great to hear you were happy with the service and the Colin Appleyard experience.

Posted 8 years ago

“Brilliant customer service!!”

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(Keighley Nissan) - Posted 8 years ago

Hi Liz. Thank you very much for taking the time to leave us a review. We pride ourselves on delivering the best possible customer service and making our customers “Feel like Family” so it’s great to hear you were happy with the service and the Colin Appleyard experience.

Posted 8 years ago

“Knowledgeable honest and friendly”

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(Keighley Nissan) - Posted 8 years ago

Thank you very much for taking the time to leave us a review. We pride ourselves on delivering the best possible customer service and making our customers “Feel like Family” so it’s great to hear you were happy with the service and the Colin Appleyard experience.

Posted 8 years ago

“Our car took three weeks to mend. Apologies given but in my opinion not sincere. Hope car is now ok, valeting poor, outside ok but inside not and the boot no touch at all.”

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Posted 8 years ago

“Personal and empathetic staff.”

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(Keighley Nissan) - Posted 8 years ago

Hi Nick. Thank you very much for taking the time to leave us a review. We pride ourselves on delivering the best possible customer service and making our customers “Feel like Family” so it’s great to hear you were happy with the service and the Colin Appleyard experience.

Posted 8 years ago

“Excellent service”

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(Keighley Nissan) - Posted 8 years ago

Thank you very much for taking the time to leave us a review. We pride ourselves on delivering the best possible customer service and making our customers “Feel like Family” so it’s great to hear you were happy with the service and the Colin Appleyard experience.

Posted 8 years ago

“Just had my Baleno serviced at Shipley branch. Fantastic friendly people. Jason and Lucille on the front desk reserved a loan car for me and as usual both deserve praise for their devotion to the customer and the company. The techs in the back that actually did the service are to be highly commended for the expert detail to the work they carry out. Big thank you to all you make me feel like family.”

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Posted 8 years ago

Hi Barry. Thank you very much for taking the time to leave us a review. We pride ourselves on delivering the best possible customer service and making our customers “Feel like Family” so it’s great to hear you were happy with the service and the Colin Appleyard experience.

Posted 8 years ago

“Excellent service, very friendly staff. Fitted me in with no bother.”

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Posted 8 years ago

“Efficient customer service all round. Love the complementary car wash and vac!”

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(Keighley Nissan) - Posted 8 years ago

Hi Gill. Thank you very much for taking the time to leave us a review. We pride ourselves on delivering the best possible customer service and making our customers “Feel like Family” so it’s great to hear you were happy with the service and the Colin Appleyard experience.

Posted 8 years ago

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

D. M. Keith (Colin Appleyard) Limited Reviews