D. M. Keith (Colin Appleyard) Limited Reviews

Name: D. M. Keith (Colin Appleyard) Limited
Address: D. M. Keith Limited, Thwaite Gate, Hunslet, Leeds, Keighley
Rating: 4.81

4.8 Rating 4,178 Reviews

95 %

of reviewers recommend D. M. Keith (Colin Appleyard) Limited

Company Reviews

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Metrics

4.8

Based on 4,178 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0113 277 1777

Email:

feedback@dmkeith.com

Location:

D. M. Keith Limited,
Thwaite Gate, Hunslet,
Leeds
Keighley
LS10 1DY

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D. M. Keith (Colin Appleyard) Limited 1 star review on 24th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Both Colin & Sam in Ashton couldn't have provided a better service.”

Helpful Report

(Ashton-under-Lyne) - Posted 8 years ago

Hi Karen. We really appreciate you taking the time to leave us a 5 star review! We're happy to hear you received great service at our Ashton branch. We will make sure to let Colin & Sam know. Thanks again.

Posted 8 years ago

“All staff were professional polite and very helpful at all times during the process of purchasing my new vehicle at Colin apple yard Huddersfield especially Steve”

Helpful Report

(Huddersfield) - Posted 8 years ago

Hi. We really appreciate you taking the time to leave a 5 star review! We're very pleased you received professional, polite, and helpful service at our Huddersfield branch. We will make sure to pass your comments onto Steve. Thanks again!

Posted 8 years ago

“I collected a new Balino from your Keighley branch yesterday. This is the 8th car purchased from this dealership. At all times the staff have been very polite and courteous, and their product knowledge is excellent. We have dealt, this time with Matthew Butterfield, and in the past with Dave Scott, at no time did either salesman attempt to push me into buying. Th hand over went smoothly, at the given time. I am delighted with my latest purchase, and would recommend Appleyards to anyone.”

Helpful Report

(Keighley Suzuki) - Posted 8 years ago

Hi David. Thank you very much for taking the time to post a 5 star review and recommendation! We're very pleased to hear the staff at Keighley Suzuki looked after you with polite, courteous, and knowledgeable service. We will make sure to pass your comments onto Matthew & Dave. Thank you for being a loyal Colin Appleyard customer!

Posted 8 years ago

“The sales staff were courteous and helpful. We had a query about the car on the follow up call and the gentleman Chris phoned with answer in less than 1 min!!!!! Well done guys”

Helpful Report

(Huddersfield) - Posted 8 years ago

Hi Claire. Thank you very much for taking the time to leave us a 5 star review, we really appreciate it! We're very pleased to hear you received courteous and helpful service from the sales and after sales team. We will make sure to pass your comments on! Thanks again.

Posted 8 years ago

“Booked my car in for tyre valve changing at same time as service and you didn't change it, but just confirmed it wanted changing and ordered one. Why would you not have them in stock, and especially when I told you it needed doing as had to get the tyre checked whilst on holiday. Absolutely fuming as now have to take more time of work to get it sorted when you get one in stock. Absolutely shocking customer service”

Helpful Report

Posted 8 years ago

Hi Mr Carver, We sincerely apologise for the mixup we had regarding the valve on your car, and appreciate you are disappointed after taking time out of work to come and have it replaced. I believe you've now spoken to our service manager, and arranged a collection for your car next Friday. Once again, we apologise for the unusually low level of service you received, if you have any further queries regarding your car - please don't hesitate to get back in touch.

Posted 8 years ago

“Booked me in to fix car issue very quickly. Gave me courtesy car and resolved issue on same day. I value the fact that Colin appleyard kept me on the road with limited hassle”

Helpful Report

Posted 8 years ago

Hi Fraser. Thank you very much for the 4 star review! We're pleased you are happy with the service you received. Thanks again.

Posted 8 years ago

“The most pleasant experience of picking up a new car. Attentive, friendly and knowledgeable staff. On the day of purchase there was no pressure and in fact, although like most people I am always keen to get a good deal, I was happy for them to make a decent profit out of the sale because I felt they deserved to. Thankyou to Ian, Martin and Deane for a fantastic experience.”

Helpful Report

Posted 8 years ago

Hi Stephen. Thank you very much for taking the time to leave us a 5 star review! We're very pleased to hear your fantastic experience at our Shipley branch. I will make sure to pass your comments onto Ian, Martin, and Dean. Thanks again!

Posted 8 years ago

“Still Excellent customer service very friendly staff been a customer for quite a number of years on and off seem to always come back well done ????????????????????”

Helpful Report

(Keighley Suzuki) - Posted 8 years ago

Hi Wayne. It’s great to hear from you! Thank you very much for posting a 5 star review, we really appreciate it! We're happy to hear you received excellent customer service. We're determined as always to making sure all our customers 'Feel like Family' when they visit our dealerships. Thank you for being a loyal Colin Appleyard customer!

Posted 8 years ago

“Great customer service and my car was ready earlier than I expected”

Helpful Report

Posted 8 years ago

Hi. Thank you very much for taking the time to leave a 5 star review! We're pleased you received great customer service. Thanks again!

Posted 8 years ago

“Friendly, helpful sales satff -- car was ready when stated. Trouble free hand over.”

Helpful Report

Posted 8 years ago

Hi John. Thank you very much for your feedback and 5 star review! We really appreciate it! We're very pleased to hear you received friendly, helpful, and efficient service.

Posted 8 years ago

“From the start of the negotiations,you handled it all very professionally and courteously..First class service.”

D. M. Keith (Colin Appleyard) Limited 5 star review on 11th August 2017

Helpful Report

(Ashton-under-Lyne) - Posted 8 years ago

Hi Andrea. Thank you very much for taking the time to post a 5 star review! We're very pleased you received first class service from our sales team.

Posted 8 years ago

“Good service pleasant staff well satisfied”

Helpful Report

(Keighley Nissan) - Posted 8 years ago

Hi, Thank you very much for taking the time to post a 5 star review! We're pleased to hear you're satisfied with the service you received from our staff.

Posted 8 years ago

“Good and friendly service”

Helpful Report

(Keighley Nissan) - Posted 8 years ago

Hi. Thank you very much for your 5 star review, we really appreciate it! We're happy to hear you received great service.

Posted 8 years ago

“I've had 2 Swift Sport's from Colin Appleyard now, and despite a few hiccups with the 2nd car, their service department have been amazingly helpful. I'd recommend the Swift Sport and Colin Appleyard to anyone.”

D. M. Keith (Colin Appleyard) Limited 5 star review on 10th August 2017

Helpful Report

Posted 8 years ago

Hi Jemma. Its great to hear from you! Thank you very much for taking the time to leave us a 5 star review, and your recommendation of the Suzuki Swift Sport. We're pleased to hear you received helpful service from our service department. Thank you for being a loyal Colin Appleyard customer!

Posted 8 years ago

“Sent my car in for service which I have had from new and had some trim stolen from the boot of my car I'm not happy , there is only me got access to this car you have serviced it from brand new I'm in a trustworthy respectable job and I'm afraid you have thieves working in the workshop , you have to catch that in the bud because when you send your car in you are trusting people with your car and goods in it , when I send a car in to be serviced I expect it to be in better form than it went not trim stolen from it I'm not happy there is one thing I can't stand is untrustworthy people thanks.”

Helpful Report

Posted 8 years ago

“I bought a new Suzuki Ignis from Keighley last month and was delighted with the friendly and efficient service (after a less than satisfactory experience with another Suzuki dealer). The salesman was knowledgeable, helpful and not at all "pushy". The paperwork was dealt with efficiently. I felt I got a fair price including the elderly Subaru taken in part exchange. The new car was ready at the appointed time and has been a delight to drive since. All told, a pleasant and hassle free experience.”

Helpful Report

(Keighley Suzuki) - Posted 8 years ago

Hi. We really appreciate you taking the time to leave a 5 star review! We're very pleased to hear you received friendly & efficient service at our Keighley branch, and we're very happy you are enjoying your new car.

Posted 8 years ago

“Car went in for a summer health check . Just needed a rear wiper blade, car washed all done in 1 hour went back home after a coffee at the garage.SUPER SERVICE BY ALL.”

Helpful Report

(Keighley Suzuki) - Posted 8 years ago

Hi Sam. Thank you very much for your feedback! We really appreciate 5 star reviews! We're very happy to hear you received efficient and friendly service during your Summer car health check.

Posted 8 years ago

“Seamless service. Car collected from home, serviced and returned washed and vacuumed. Friendly and professional young man collected the car.”

Helpful Report

Posted 8 years ago

Hi Dianne, Thank you very much for the 4 star review! We're very pleased you received friendly & professional service. Thanks again!

Posted 8 years ago

“I took a day off work to take my car in with an intermittent fault, to be told they couldn't do anything because it's intermittent. When I went to pick up my car I was told to wait as there were two people in front of me, they were dealt with and then waited another 15 minutes before the same man asked if he could help me... they had forgotten about me... not impressed !”

Helpful Report

Posted 8 years ago

“Delighted with my new Qashqai. Stephen at Colin Applegate couldn't have been more helpful.”

Helpful Report

(Keighley Nissan) - Posted 8 years ago

Hi Andy. Thank you very much for the 5 star review! We're very pleased you're delighted with your new Qashqai, and for the helpful service you received. We will make sure your comments are passed on to Stephen. Thanks again for your time and custom!

Posted 8 years ago

D. M. Keith (Colin Appleyard) Limited is rated 4.8 based on 4,178 reviews