D. M. Keith (Colin Appleyard) Limited Reviews

Name: D. M. Keith (Colin Appleyard) Limited
Address: D. M. Keith Limited, Thwaite Gate, Hunslet, Leeds, Keighley
Rating: 4.81

4.8 Rating 4,178 Reviews

95 %

of reviewers recommend D. M. Keith (Colin Appleyard) Limited

Company Reviews

Questions

Metrics

4.8

Based on 4,178 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0113 277 1777

Email:

feedback@dmkeith.com

Location:

D. M. Keith Limited,
Thwaite Gate, Hunslet,
Leeds
Keighley
LS10 1DY

Write Your review

Tell us how D. M. Keith (Colin Appleyard) Limited made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

D. M. Keith (Colin Appleyard) Limited 1 star review on 24th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They helped me choose the right car and a very friendly service.”

Helpful Report

Posted 7 years ago

Hi Shahid, Thank you very much for taking the time to leave a 5 star review. We're very pleased to hear you received helpful & friendly service! Many thanks.

Posted 7 years ago

“Excellent customer service”

Helpful Report

(Keighley Nissan) - Posted 7 years ago

Hi Lynne, Thank you very much for posting a 5 star review! We're very pleased you received excellent customer service.

Posted 7 years ago

“Good customer service and always a friendly, helpful welcome”

Helpful Report

Posted 7 years ago

Hi, Thank you very much for leaving a 5 star review! It's great to hear you received friendly & helpful service.

Posted 7 years ago

“Helpful and efficient”

Helpful Report

(Keighley Nissan) - Posted 7 years ago

Hi William, Thank you very much for the 5 star review! We're very pleased to hear you received helpful and efficient service.

Posted 7 years ago

“Excellent customer services from the Service Department at Suzuki (Colin Appleyard) this morning. Tim was great and did everything he could to get my car in for repair with a courtesy car, Becky was fantastic when i arrived. I have always used Colin Appleyard for service of cars and they have always provided outstanding customer service. I wouldn't go anywhere else.”

Helpful Report

(Keighley Suzuki) - Posted 7 years ago

Hi Debbie, We really appreciate you taking the time to post a 5 star review! We're very pleased to hear you received excellent customer service from the service department, at our Keighley branch. We will make sure to let Tim & Becky know. Thank you for being a loyal Colin Appleyard customer!

Posted 7 years ago

“Excellent car salesmen and their attention to detail was perfect. They were courteous and well mannered. I'm looking forward to this being repeated in the Service department and have no reason to doubt it will be any different. It's great to find an old-school type of family garage still aiming to provide good service rather than the typical pushy "double-glazing" styled salesmen. Thank you, and keep it up.”

Helpful Report

(Huddersfield) - Posted 7 years ago

Hi Mr Marsh, Thank you very much for taking the time to leave your feedback, and for the 5 stars! At Colin Appleyard, we pride ourselves on delivering the best possible customer service and we are constantly striving to make our customers “Feel like Family”, so it’s fantastic to hear you received excellent customer service. We look forward to seeing you for your first service.

Posted 7 years ago

“The staff were really pleasant and helpful. Everything was explained to me and any queries I had were explained in a professional manner. My new car was ready on the day that was agreed and I am really happy with my purchase. Once again thanks guys!!”

Helpful Report

(Keighley Nissan) - Posted 7 years ago

Hi Gavin, Thank you very much for posting a 5 star review! We really appreciate your time and feedback. We're very pleased to hear you received professional & helpful service, and that you're happy with your new car! Thanks again.

Posted 7 years ago

“Visited your parts department at Keighley to order a 4x4 switch for my Jimny. Staff were very helpful and the part was received the next day. Good to know we can obtain parts this quickly as we have 3 Jimny's in the family. Thankyou .”

Helpful Report

(Keighley Suzuki) - Posted 7 years ago

Hi Mick, Thank you very much for taking the time to leave a 5 star review! We're very pleased to hear you received helpful and efficient service from the parts department, at our Keighley branch.

Posted 7 years ago

“I was informed on the phone prior to booking that minor service & mot would take 2-4 hrs. If I brought car in for 8:30, they would try & have it fine for closer to 2 hr mark. When I turned up, lady behind counter questioned I was waiting as not Aline could be 2-4 hrs. I explained not been told that on phone, I live 20 miles away with limited transport links had to get train back &retirn. Communication poor”

Helpful Report

(Keighley Nissan) - Posted 7 years ago

Hi, Thank you for your feedback, and we apologise for any miscommunication on our part. We take all complaints seriously and will look into this further and be back in touch.

Posted 7 years ago

“excellent service and very friendly and helpful staff.ive always been happy with appleyard”

Helpful Report

(Huddersfield) - Posted 7 years ago

Hi Lawrence, Thank you very much for taking the time to leave a 5 star review! We're very pleased to hear you received friendly and helpful service. Thanks again for your feedback!

Posted 7 years ago

“Excellent service from the staff everything was explained fully”

Helpful Report

Posted 7 years ago

Hi Michael, Thank you very much for posting a 4 star review! We're very pleased to hear you received excellent service from our staff. Thanks again!

Posted 7 years ago

Hi Michael, Thank you very much for posting a 4 star review! We're very pleased to hear you received excellent service!

Posted 7 years ago

“""Excellent service and made the whole buying process easy. Did not push for extras over and above the purchase process.”

Helpful Report

(Keighley Suzuki) - Posted 7 years ago

Hi Wendy, Thank you very much for leaving a 5 star review. We really appreciate it! We're very happy to hear you received excellent service from our staff. Thanks again.

Posted 7 years ago

“""first class service at ashton under lyne,staff very friendly,love the vitara”

Helpful Report

(Ashton-under-Lyne) - Posted 7 years ago

Hi Keith, Thank you for taking the time to post a 5 star review! We're very pleased you received first class service, at our Ashton-under-Lyne branch. We're very happy to hear you're enjoying your new Vitara!

Posted 7 years ago

“""Matthew who looked after us could not have been nicer. He always had time to answer any questions or queries we had, nothing was too much trouble for him.”

Helpful Report

(Keighley Suzuki) - Posted 7 years ago

Hi Jeanne, Thank you very much for taking the time to post a 5 star review! We're very pleased to hear you received great service from our sales executive, Matthew, at our Keighley branch. We will make sure to let him know! Thanks again.

Posted 7 years ago

“""Everything was fine with the team at keithley, very friendly and courteous, and our vitara s looked sparkling when we picked her up, we love it, thank you all very much”

Helpful Report

(Keighley Suzuki) - Posted 7 years ago

Hi Mr Guest, We're very pleased to hear you received very friendly & courteous service, at our Keighley branch. We're also very pleased you're happy with your new sparkling Vitara S. Thank you for taking the time to leave a 5 star review. We really appreciate it!

Posted 7 years ago

“Excellent service”

Helpful Report

(Keighley Nissan) - Posted 7 years ago

Hi, Thank you very much for the 5 star review! We're very pleased to hear you received excellent customer service. Thanks again for taking the time to leave us your feedback.

Posted 7 years ago

“Excellent Customer Service. Just bought a used Goldwing from them. Barry (Bike sales) provided great advice all down the line. Was not hurried to make a decision. Lauren (Clothing sales) was patient with both myself and wife and was very knowledgeable on all the products, offering valid suggestions. Great service all round.”

Helpful Report

Posted 7 years ago

Hi Al, Thank you very much for taking the time to leave a 5 star review. We really appreciate it! We're very pleased to hear you received excellent customer service, at our Keighley Bikes branch. We will make sure to pass on your comments to Barry & Lauren.

Posted 7 years ago

“""I purchased a Suzuki GSXR 750 motor bike from your Keighley branch about a month ago Reg number GF60VXB. On my first ride out the handle bar grip nearly came off and the bar end was missing. I checked the bike over when I received it so I missed it or it fell off when I road it the day I received it. I spoke with the sales man for two days about this and finally I turned up at your shop and we took one out of a similar bike. While at your shop I spoke to your team about this matter and its severity and was dismissed and told it happens. The bar end should not have come off and the grip should be glued on. If I had crashed because the grip had come off, the day I get the bike things could be a bit different now but your team were not interested. The clutch lever had too much cable slack and the throttle had excessive play too and the front brake was stiff and felt like the pads had glazed over giving little feel. I mentioned this and was told they had been looked at and all was as it should be. I know you have trained mechanics, but I have road raced and raced motocross for years since I was 10 years old now 50 and I know how a bike should feel, so after the bar end and grip problem I think you were just having me on and you never looked what I asked you to. Sorry but you asked for feedback and I have given you it, thanks Mr Burnett any problems Tel 07906273792 or email mick.burnett20@gmail.com”

Helpful Report

Posted 7 years ago

Hi Michael, Thank you for your feedback and we apologise for the problems you encountered with your bike. The staff at our Keighley bikes branch have been informed and we’ll look into this further and come back to you in due course.

Posted 7 years ago

“I had excellent service from Jack Appleyard when buying my new Nissan Juke. Everything I asked for I got with my new Juke nothing was any trouble and he was a very pleasant and polite young man, credit to the Company.”

Helpful Report

(Keighley Nissan) - Posted 7 years ago

Hi, Thank you very much for leaving a 5 star review! We're very pleased to hear you received excellent service from our salesman, Jack, at our Nissan branch. We will make sure to let Jack know! Thanks again!

Posted 7 years ago

“Friendly and helpful staff. All work carried out in specified time.”

Helpful Report

Posted 7 years ago

Hi Derrick, We really appreciate you taken the time to leave a 5 star review. Thank you very much! We're very pleased to hear you received friendly, helpful, and efficient service.

Posted 7 years ago

D. M. Keith (Colin Appleyard) Limited is rated 4.8 based on 4,178 reviews