D. M. Keith (Colin Appleyard) Limited Reviews

Name: D. M. Keith (Colin Appleyard) Limited
Address: D. M. Keith Limited, Thwaite Gate, Hunslet, Leeds, Keighley
Rating: 4.81

4.8 Rating 4,178 Reviews

95 %

of reviewers recommend D. M. Keith (Colin Appleyard) Limited

Company Reviews

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Metrics

4.8

Based on 4,178 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0113 277 1777

Email:

feedback@dmkeith.com

Location:

D. M. Keith Limited,
Thwaite Gate, Hunslet,
Leeds
Keighley
LS10 1DY

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D. M. Keith (Colin Appleyard) Limited 1 star review on 24th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service as usual,allways good on car or bike”

Helpful Report

Posted 7 years ago

Hi Mr Abbott, Thank you very much for posting a 5 star review! We're very happy to hear our team continues to deliver excellent service. Thanks again!

Posted 7 years ago

“I wanted an MT 07, and saw their ad on the net. From the start, Tim was very helpful and friendly; contract details clearly and fully explained, payment arrangements, pickup, everything was easy. And to top it all, the sale price was unbelievable. Best bargain ever... When I went to pick it up, the staff were all friendly, Tim showed me over the bike and that was it. If only everything in life was like this. Thanks.”

Helpful Report

Posted 7 years ago

Hi Chris, Thank you very much for posting a 5 star review. We're very pleased to hear our salesman, Tim, provided excellent service. We will make sure to let him know! Many thanks.

Posted 7 years ago

“Existing customer of Appleyard Huddersfield having bought Alto about 4 years ago but changed this for a Celerio having seen it in showroom when had Alto serviced, decided to check out trade in etc and whilst had no plan to change was very happy with deal offered and think the new car a few days in is very good indeed, always had Alto nicely cleaned and hope Celerio same. Matthew dealt with me. Just one niggle is head rest on passenger side that seems too far forward and will call in shortly so can check this out”

Helpful Report

(Huddersfield) - Posted 7 years ago

Hi Marcus, We really appreciate you taking the time to post a 5 star review. It's really great to hear we offered you a great deal on a Suzuki Celerio! And please feel free to call in to our Huddersfield branch anytime to have the headrest looked at. Thanks again!

Posted 7 years ago

“Excellent service from all staff at Appleyards Keighley Special thanks to MATHEW for all he did to keep my wife worry free over the transaction,, me I could,nt do a thing to help as I was in Hospital at this particular time BRILLIANT SERVICE ALL WAY ROUND thankyou very much 5 star rating every time 10 star if it were poss. Neil Keighley”

Helpful Report

(Keighley Suzuki) - Posted 7 years ago

Hi Neil & Linda, Thank you very much for taking the time to leave a 5 star review. We really do appreciate it! We're very pleased to hear you were so well looked after by Matthew and the rest of the staff at our Keighley Suzuki branch. Thanks again!

Posted 7 years ago

“Very good and efficient as usual”

Helpful Report

Posted 7 years ago

Hi, Thank you very much for posting a 5 star review. It's great to hear you're pleased with our service. Many thanks!

Posted 7 years ago

“Adam was as efficient and helpful as always”

Helpful Report

(Keighley Nissan) - Posted 7 years ago

Hi Deborah, Thank you very much for posting a 5 star review. It's great to hear you received efficient & helpful service from Adam. We will make sure to let him know!

Posted 7 years ago

“Very good communication and the car was cleaned to perfection. Only been for mot.”

Helpful Report

(Keighley Nissan) - Posted 7 years ago

Hi Roger, Thank you for leaving a 5 star review. We're very pleased to hear you received great service! Thanks again!

Posted 7 years ago

“Good service”

Helpful Report

(Keighley Nissan) - Posted 7 years ago

Hi, Thank you very much for posting a 5 star review. It's great to hear you received good service. Thanks again!

Posted 7 years ago

“Just over a week ago I took delivery of my new Ignis from your Ashton dealership and I just wanted to tell you how happy I am with this car, and the sales person who took me through the whole deal and how professional he is. A credit to your company, his name is David Lees and he made me feel so at ease, nothing like the reputation certain car sales people get but having met other people at your dealership it appears they're all just that extra special. A credit to your company, a trait that makes Colin Appleyard that little extra special, and I look forward to extra dealings in the future. Thank you!”

Helpful Report

(Ashton-under-Lyne) - Posted 7 years ago

Hi David, Thank you very much for posting a 5 star review. We're very pleased to hear that you were so well looked after by David and the rest of the staff at our Ashton branch. We 're also very pleased you are enjoying your new Ignis, and we look forward to your next visit!

Posted 7 years ago

“Fantastic service at your Keighley branch,Daniel Northfield in particular nothing too much trouble, helpful didn't feel pressured into buying,will definitely recommend to anyone looking for a new car,also John for sorting the finance out. Thanks again Colin Appleyard its been a pleasure.”

Helpful Report

(Keighley Suzuki) - Posted 7 years ago

Hi Julie, Thank you very much for posting a 5 star review. We're very pleased to hear that you received fantastic service from Daniel & Jon at our Keighley Suzuki branch. Thanks again for taking the time to leave your feedback!

Posted 7 years ago

“This is the second time I've bought a car from Collins Appleyard as the service is excellent. The staff are knowledgeable, down-to - earth and honest. I recommended them to my father-in -law who is also extremely happy with the service provided.”

Helpful Report

(Keighley Nissan) - Posted 7 years ago

Hi Laura, It's really great to hear from you! Thank you very much for taking the time to leave a 5 star review. We're very pleased that you and your father-in-law have received excellent service from our staff. A big thank you to the both of you for being Colin Appleyard customers!

Posted 7 years ago

“Quick efficient service. Smiley staff”

Helpful Report

(Keighley Nissan) - Posted 7 years ago

Hi Mrs Hiles, Thank you very much for leaving a 5 star review, We really appreciate it! It's great to hear you received efficient & friendly 'smiley' service. Thanks again.

Posted 7 years ago

“I recently bought a second hand car from colin appleyard, and had fantastic experience in store. Both my parents have always bought their cars from here, and have always spoken highly, so I was sure everything would go fine. Special mention to Stephen in keighley branch as he went out of his way to explain everything to me, as it was my first car I was unsure of some aspects, and stayed later than the opening times to ensure I could get everything sorted. Will definitely be back in the future.”

Helpful Report

(Keighley Nissan) - Posted 7 years ago

Hi, Thank you very much for taking the time to post a 5 star review. We're very pleased to hear you had a fantastic experience at our branch. It's great to hear you were well looked after by our sales executive, Stephen. We will make sure to let him know! A special thank you to you and your parents for being Colin Appleyard customers.

Posted 7 years ago

“Honest company to deal with.”

Helpful Report

(Keighley Nissan) - Posted 7 years ago

Hi Peter, Thank you very much for leaving a 5 star review. It really is very much appreciated. We look forward to your next visit! Thanks again.

Posted 7 years ago

“They fit me in at the drop of a hat as my mot ran out. They got me a courtesy car at short notice which was amazing. Staff are always efficient, polite, courteous. I wouldn't go anywhere else now. Thank you!!!!!”

Helpful Report

Posted 7 years ago

Hi Janet, It's great to hear from you! Thank you very much for taking the time to leave a 5 star review, today. We're very pleased to hear you received efficient, polite and courteous service. Thanks again.

Posted 7 years ago

“After buying my car from Colin appleyard the engine management light came on called out rac who diagnosed a turbo fault Colin appleyard refused to accept this and said all fine fast forward 2 years warranty ran out light still comes on still they say no fault found although two independent garages have both diagnosed turbo fault in short if you want to be fobbed off with tall tales this is the place for you personally never again, shaft you while smiling”

Helpful Report

Posted 7 years ago

Hi Mr Benson, As already discussed with our service manager, the diagnosis for any Nissan warranty claim requires our technicians to first read, record then remove fault codes. After removing the codes the vehicle must then be road tested, and then re-tested for fault codes once returned to the workshop. Unfortunately, on the second diagnostic, the test failed to return a current fault code to be able to replace components under warranty. Because we were unable to confirm the faults or the return of a current fault code we were unable to carry out a warranty claim. We would like to apologise for the inconvenience but as a Nissan dealer, we must adhere to these procedures.

Posted 7 years ago

“TOOK MY GOLDWING TRIKE IN FOR A FULL SERVICE AND TO SORT FUEL OVERFLOW SPILL AND LIGHTS OUT. HAD MY TRIKE OVER 6 WEEKS AND HAD TO KEEP PHONING FOR AN UPDATE. ON PICKUP CHARGED £774. WHILST ATTEMPTING TO LOAD ON TRAILER PETROL WAS POURING OUT AND WAS TOLD TO JUST RUN IT AND SHOULD SORT ITSELF OUT. [ IT DIDNT ] HAVING CHECKED THE TRIKE THERE MORE THOROUGHLY I NOTICED ONE FULL SIDE OF THE TRIKES LIGHTS WERE NOT WORKING' I WAS TOLD COULD BE LOOSE WIRE BUT NO OFFER TO PUT ANY OF THESE RIGHT. ON UNLOADING BACK HOME NEIGHBOUR TELLS ME THERE ARE NO BRAKE LIGHTS YET THEY HAVE SUPPOSEDLY OVERHAULED THEM IN THE SERVICE. BIKE WENT IN FULLY POLISHED UP AND CAME BACK FILTHY. TRIKE SOUNDS ROUGH AND SMOKEY ON STARTUP WHICH IT DIDN'T BEFORE IT WENT IN. HAVE DIFFICULTY STARTING THE TRIKE AND SOUNDS ROUGH TILL WARMED UP [ SEVERAL MINUTES ] TOLD CORNERING LIGHT WAS KNACKERED AND COULDN'T BE FIXED AS THE PARTS ARE NONE EXISTENT' [ FIXED MYSELF ] CUSTOMER SERVICE LOUSY HAD TO KEEP PHONING FOR UPDATES. £774 FOR A 6 WEEK SO CALLED FULL SERVICE AND FAILED TO NOTICE NO BRAKE LIGHTS' FAILED TO NOTICE NO LIGHTS DOWN ONE SIDE OF TRIKE' FUEL STILL SPILLING OUT AND ROUGH ON STARTUP. TRIKE WORSE NOW THAN BEFORE IT WENT IN AND IV'E PAID £774 FOR THE PRIVILEGE . GONA COST ME WHO KNOW'S WHAT TO RECTIFY THERE MISTAKES BUT SOMEWHERE THAT KNOWS ABOUT GOLDWING BIKES/TRIKES AND HOW TO FIX AND SERVICE THEM PROPERLY. A TURNER.”

D. M. Keith (Colin Appleyard) Limited 1 star review on 1st February 2018

Helpful Report

Posted 7 years ago

“All the staff were very helpful & friendly during our recent purchase of a second hand Suzuki SX4. Special mention to Stephen who made the whole process very quick & painless. Having bought a car from one of their local competitors recently. We can safely say, we won't be going back there again, as the customer service at Colin Appleyard is second to none in comparison. Highly recommended. Thanks again.”

Helpful Report

Posted 7 years ago

Hi David, Thank you very much for taking the time to leave a 5 star review. It really is appreciated. We're very pleased to hear you were well looked after by Stephen. Thank you very much for being a Colin Appleyard customer, and for your recommendation.

Posted 7 years ago

“Welcomed with a smile and happy faces. Everyone very helpful. Unfortunately I did not achieve my abject due to miss understand of what was requested or required as the cost facts and fault finding history of my vehicles was not available from previous records eg how can you justify and say no fault when your car Nissan Note been fully seviced is only doing 260 miles from £45. Fuel. Previous 350 miles with same amount.The car is only 3 years old with 30 thousand miles.”

Helpful Report

Posted 7 years ago

“It's all about trust and I trust them. Completely.”

Helpful Report

Posted 7 years ago

Hi Martin, Thank you very much for leaving a 5 star review. Thank you for the kind words, and thank you for being a Colin Appleyard customer!

Posted 7 years ago

D. M. Keith (Colin Appleyard) Limited is rated 4.8 based on 4,178 reviews