D. M. Keith (Colin Appleyard) Limited Reviews

Name: D. M. Keith (Colin Appleyard) Limited
Address: D. M. Keith Limited, Thwaite Gate, Hunslet, Leeds, Keighley
Rating: 4.81

4.8 Rating 4,178 Reviews

95 %

of reviewers recommend D. M. Keith (Colin Appleyard) Limited

Company Reviews

Questions

Metrics

4.8

Based on 4,178 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0113 277 1777

Email:

feedback@dmkeith.com

Location:

D. M. Keith Limited,
Thwaite Gate, Hunslet,
Leeds
Keighley
LS10 1DY

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D. M. Keith (Colin Appleyard) Limited 1 star review on 24th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service from the team yesterday when I took my car in for a diagnostic check.”

Helpful Report

(Keighley Nissan) - Posted 7 years ago

Hi, Thank you very much for posting a 5 star review. We're very pleased to hear you received excellent service from our team.

Posted 7 years ago

“Needed a new pair of gas struts from my Suzuki Alto. Ordered, arrived and fitted promptly and courteously. Thank you very much.”

Helpful Report

Posted 7 years ago

Hi, Thanks for taking the time today to leave a 5 star review. We really appreciate it! We're very pleased to hear you received efficient service.

Posted 7 years ago

“Great services very once I could get the booking in. Chris is very helpful and a great guy”

Helpful Report

(Keighley Nissan) - Posted 7 years ago

Hi, Thank you for leaving a 4 star review! We're pleased to hear you received great service from Chris. We will make sure to let him know. Thanks again.

Posted 7 years ago

“A friendly welcome on arrival Car serviced within the time quoted, and a call to let me know it was ready. Service complete, all paperwork done when I arrived a few minutes later, and car brought from Customer car park, ready to go Car lovely and clean on the outside, and like a new model on the inside Everything appears ok, even the clock is now at the right time! All good, thank you”

Helpful Report

Posted 7 years ago

Hi Lynn, Thanks so much for taking the time to post a 5 star review! We're very pleased to hear you were very looked after by our service staff. Thanks again for your review and custom.

Posted 7 years ago

“Good service once the part arrived but had to wait weeks for it to get here .”

Helpful Report

(Keighley Nissan) - Posted 7 years ago

Hi Linda, Thank you very much for leaving a 5 star review. We're sorry that you had to wait so long for your part to arrive, and we're very pleased to hear you received good service. Thanks again!

Posted 7 years ago

“Efficient service”

Helpful Report

(Keighley Nissan) - Posted 7 years ago

Hi, Thank you for leaving a 5 star review! It really is appreciated. It's great to hear you received efficient service.

Posted 7 years ago

“Everything easy to organise and thd job was quickly and efficiently done.”

Helpful Report

(Keighley Nissan) - Posted 7 years ago

Hi, Thanks for posting a 5 star review! We're very pleased to hear you received efficient service. Thanks again!

Posted 7 years ago

“I received an excellent service from your Ashton Under Lyne branch when I purchased my vehicle. The sales team very professional and polite. They made the whole experience great.”

Helpful Report

(Ashton-under-Lyne) - Posted 7 years ago

Hi Michael, It's great to hear from you! Thanks for posting a 5 star review. We're very pleased to hear you received excellent service, and we hope you're enjoying your car!

Posted 7 years ago

“I was told it was 1 hours wait for a new key, a few minutes job. After 45 minutes they had not started the job and it took them another 30 minutes to complete the job. A guy sitting with me had been waiting hours, they should offer better service”

Helpful Report

Posted 7 years ago

“Friendly fast and professional service”

Helpful Report

(Keighley Nissan) - Posted 7 years ago

Hi Mark, Thanks for leaving a 5 star review. We really appreciate it! It's great to hear you received friendly & efficient service!

Posted 7 years ago

“Excellent service. At Huddersfield. After having the trauma of putting petrol in our Forrester and fearing the worst the team did us proud and we didn’t get the nightmare bill that some people were predicting from choosing a main dealer. On top of that Matthew went above and beyond by staying well beyond his finish time as we were battling through the terrible traffic last night in the snow. A big thank to all the team for the help and understanding and thank you again Matthew for staying behind. Sharon and Nigel”

Helpful Report

(Huddersfield) - Posted 7 years ago

Hi Sharon & Nigel, Thank you very much for leaving a 5 star review. We're very pleased to hear you were well looked after, and we will make sure to let Matthew know! Thanks again for your review!

Posted 7 years ago

“Well satisfied with the service received.”

Helpful Report

(Keighley Suzuki) - Posted 7 years ago

Hi, Thank you for taking the time to post a 5 star review. We really appreciate it! We're very pleased to hear you're very satisfied with our service.

Posted 7 years ago

“Friendly staff, good explanation of what was checked and changed in the service. Explained all relevant paperwork. Best of all making my 4 year old granddaughter's day when Chris talked to her a gave her a High Five. Well done”

Helpful Report

(Keighley Nissan) - Posted 7 years ago

Hi Mr Pickles, It's great to hear from you! Thank you very much for leaving a 5 star review! We're very pleased to hear you received friendly service. We will make sure to pass your comments onto Chris. Thanks again!

Posted 7 years ago

“Fixed one fault created a new fault and the car was returned 1:30minutes late. The interior of the car also had debris particles over rear carpets and seat”

Helpful Report

Posted 7 years ago

“Good service.”

Helpful Report

(Keighley Nissan) - Posted 7 years ago

Hi, Thank you very much for leaving a 5 star review! It's great to hear you received good service. Thanks again!

Posted 7 years ago

“Friendly staff, easy service, not pushy.”

Helpful Report

(Keighley Nissan) - Posted 7 years ago

Hi Phil, Thanks for posting a 5 star review. We really appreciate it. It's great to hear that you received friendly and non-pushy service. This is exactly the service we strive to achieve!

Posted 7 years ago

“Following excellent sales experience felt let down by poor communication with service department when we booked car in for some investigation. Car was not ready when we were told it was leading to an unnecessary delay. The service manager accepted and apologised but this is not first time I've had problems which haven't been representative of the normal levels of excellent service and customer care we have come to expect and receive at the branch. I am taking manager to his word and genuinely hope that these were isolated incidents.”

Helpful Report

(Keighley Nissan) - Posted 7 years ago

Hi Phil, We’d like to apologise again for the unusually low level of service you received. I believe you’ve already spoken with our service manager who has given you reassurances that this will not happen again as we greatly value your custom. Thank you for your understanding and for bringing this to our attention. We look forward to welcoming you back in the future.

Posted 7 years ago

“No fuss car cleaned inside and out 👍”

Helpful Report

(Keighley Nissan) - Posted 7 years ago

Hi, Thank you very much for leaving a 5 star review! It's great to hear you received efficient service.

Posted 7 years ago

“Very good and helpful service from everyone involved”

Helpful Report

(Keighley Nissan) - Posted 7 years ago

Hi Michael, Thanks for taking the time to post a 5 star review, today. We're very pleased to hear you received very good service. Thanks again!

Posted 7 years ago

“The service provided by the team was excellent. Sam in sales navigated us through clear and transparent processes to enable a quick and efficient sale.”

Helpful Report

(Ashton-under-Lyne) - Posted 7 years ago

Hi Andrew, Thank you very much for taking the time to leave a 5 star rating & review! We really appreciate it! It's great to hear you were very well looked after at our Ashton branch. We have let Sam and the rest of the team know. Thanks again!

Posted 7 years ago

D. M. Keith (Colin Appleyard) Limited is rated 4.8 based on 4,178 reviews