D. M. Keith (Colin Appleyard) Limited Reviews

Name: D. M. Keith (Colin Appleyard) Limited
Address: D. M. Keith Limited, Thwaite Gate, Hunslet, Leeds, Keighley
Rating: 4.81

4.8 Rating 4,178 Reviews

95 %

of reviewers recommend D. M. Keith (Colin Appleyard) Limited

Company Reviews

Questions

Metrics

4.8

Based on 4,178 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0113 277 1777

Email:

feedback@dmkeith.com

Location:

D. M. Keith Limited,
Thwaite Gate, Hunslet,
Leeds
Keighley
LS10 1DY

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D. M. Keith (Colin Appleyard) Limited 1 star review on 24th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They came and collected my car for its service and MOT. Sent me a video of my car being serviced and explained everything. looked good underneath my car. I've never had a bad feeling about Colin Appleyards LTD since I've been with them some 4 yrs... Keep up the good work 👏 Mrs Higginson x”

Helpful Report

(Ashton-under-Lyne) - Posted 2 years ago

Hi Margaret, Thank you very much for taking the time to share your thoughts with us. We're really pleased to know how satisfied you were with the service you received from "Team Ashton". As a company we pride ourselves on providing great customer service and it's nice to hear you continue to experience this. Thanks again Margaret, we value your feedback and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“I am really happy with the service very thing was made easy .”

Helpful Report

(Keighley Suzuki) - Posted 2 years ago

Thank you so much Peter for your 5-star rating of Colin Appleyard Ltd. It's always appreciated when our customers express such positivity towards our services and we're really pleased that you were happy with the way everything was made easy. Thanks again Peter, enjoy your New Suzuki S-Cross and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“Such lovely people and service experienced throughout. Chris, who handled most of our visit was very friendly and helpful. This is my second car purchased at this branch, and will probably be heading back there for my next set of wheels too!”

Helpful Report

(Ashton-under-Lyne) - Posted 2 years ago

Hi Vicky, Good to hear back from you and thanks very much for taking the time to share your thoughts with us. It's great to know how pleased you were with the service you received from Chris, we'll be sure to share your kind comments, they mean a lot. Thanks again Vicky, we appreciate your review, enjoy your Suzuki Celerio and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“Friendly service . No hard sell.”

Helpful Report

(Keighley Suzuki) - Posted 2 years ago

Hi Andy, Thank you for your review. It's nice to know you were happy with the service you received from us. Thanks again Andy, enjoy your Suzuki Ignis and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“Outstanding car buying experience. I experienced high quality customer service from all of the staff which was very consistent. They were friendly, knowledgeable and professional. They kept in touch without been pushy, other companies could learn a thing or two about communication from Colin Appleyard. I wanted to downsize for future financial planning towards semi retiring. I still needed a reliable car for work as I am a community worker. The staff helped me decide on a car suitable for my budget. After a couple of test drives and other contacts with Colin AppIeyard during my car buying process I felt I wanted to buy a car particularly from them as I felt so comfortable, no game playing just honest trustworthy service.”

Helpful Report

(Keighley Suzuki) - Posted 2 years ago

Thank you so much for your 5 star rating of Colin Appleyard LTD Gill. It's really nice to hear that your purchasing experience was outstanding and that you felt comfortable with the customer service and communication you experienced. We're so glad to know that you were able to find a suitable car to meet your budget and we look forward to providing you with the same great service in the future. Enjoy your Suzuki Ignis and thanks again, we value your support.

Posted 2 years ago

“Your customer service is absolutely brilliant I can not fault it at all, all the staff are friendly and nothing is too much trouble.brilliant price came in for a service on Tuesday drove a brand new car away on Friday.”

Helpful Report

(Huddersfield) - Posted 2 years ago

Hi Joan, Thank you so much for your 5-star glowing review. It's really nice to know how pleased you were with the service you received from us, we'll be sure to forward your kind comments, they mean a lot. Thanks again Joan, we appreciate your feedback and we value your long term continued loyalty. Enjoy your New Suzuki Swift and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“Spot on from first phone call to driving away the vehicle, No silly promises on delivery times or pushy sales techniques. Always happy to talk to you and give you all the time you need, especially at handover. Will be back for the next.”

Helpful Report

(Bradford) - Posted 2 years ago

Hi David, Thank you very much for taking the time to share your thoughts with us. It's great to know how pleased you were with your first purchasing experience here at our Bradford showroom, we'll be sure to share your kind comments with the team. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again David, we appreciate your review and we wish you many miles of safe and enjoyable motoring in your New Suzuki S-Cross.

Posted 2 years ago

“The recent service I had was executed was care and I was pleased with the service team who were very thorough in the info and care”

Helpful Report

(Huddersfield) - Posted 2 years ago

Hi Alan, Thank you very much for your feedback. It's great to know how pleased you were with the service you received from Ewan and the team at our Huddersfield dealership, we'll be sure to share your kind comments, they mean a lot. Thanks again Alan, we appreciate your review and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“The friendly salesman took all our concerns seriously and answered our numerous questions. As more- elderly customers , we appreciated his patience- Jon never rushed us. An altogether satisfactory experience. Anne Aspinall”

Helpful Report

(Huddersfield) - Posted 2 years ago

Hi Anne, Good to hear back from you and thanks very much for taking the time to share your thoughts with us. It's really nice to know how pleased you were with the service you received from Jon, we'll be sure to share your kind comments. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again Anne, enjoy your Suzuki Celerio and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“Great service, team were exceptional - so helpful and friendly and really made my experience so easy and such a pleasure. Can't fault the process and everything was ready for me to drive away and I am loving my new car. Even travelled over 120 miles to this dealer because they really go above and beyond.”

Helpful Report

(Ashton-under-Lyne) - Posted 2 years ago

Hi Cat, Thank you so much for your 5 star rating of Colin Appleyard Ashton. It's great to hear that you had such a wonderful experience with us and are loving your new car. We strive to go above and beyond for all of our customers and it's nice to know you noticed this. Thank you so much for your kind words, we really appreciate your support and we wish you many miles of safe and enjoyable motoring in your New Suzuki Swift.

Posted 2 years ago

“Great dealership...second purchase and very satisfied. No pushy sales technique and very helpful”

Helpful Report

(Ashton-under-Lyne) - Posted 2 years ago

Hi Amanda, Good to hear back from you and thanks very much for taking the time to leave us a 5-star review. It's great to know that once again you were pleased with the service you received from Nick and the team at our Ashton dealership, we'll be sure to share your kind comments, they mean a lot. Thanks again Amanda, we appreciate your feedback and we wish you many miles of safe and enjoyable motoring in your New Suzuki Vitara. All the best and we're here if you need us.

Posted 2 years ago

“Ordered a new car from Matthew Butterfield Keighley branch. Slight delay on delivery but Matthew covered my transport needs until my new car came. Matthew was very helpful, professional and friendly, contacting me to keep me up to date with delivery times and handing over my lovely Swift promptly once it had arrived. Extremely happy with the service I received, thank you.”

Helpful Report

(Keighley Suzuki) - Posted 2 years ago

Hi Anne, Good to hear back from you and thanks very much for taking the time to share your thoughts with us. It's great to know how pleased you were with the service you received from Matthew, we'll be sure to share your kind comments, they mean a lot. Thanks again Anne, we appreciate your feedback and we value your continued loyalty. Enjoy your New Suzuki Swift and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“Suzuki Bradford provide excellent customer service in every respect, very friendly and knowledgeable staff from sales to service, I have every confidence in their ability to provide trouble free motoring. Suzuki Bradford - the most reliable cars I have ever driven.”

Helpful Report

(Bradford) - Posted 2 years ago

Hi Alan, Thank you for your 5-star review. It's really nice to know how pleased you continue to be with the service you receive from "Team Bradford". As a company we pride ourselves on providing great customer service and it's nice to hear you continue to experience this. Thanks again Alan, we appreciate your feedback and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“Extremely happy with my service/MOT at the Bradford branch. As always, very polite and professional.”

Helpful Report

(Bradford) - Posted 2 years ago

Hi Amanda, Good to hear back from you and thanks very much for your 5-star review. It's great to know that once again you were happy with the service you received from Jason and the team at our Bradford dealership, we'll be sure to share your kind comments, they mean a lot. Thanks again Amanda, we appreciate your feedback and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“My first Motability car, so totally lost. Nick Hughes, at Colin Appleyard’s Ashton branch, made everything so simple. Our endless questions and uncertainties were all met with straightforward answers, patience and a brew. I wouldn’t hesitate to highly recommend both Nick, and the Ashton branch to anyone searching for a new car.”

Helpful Report

(Ashton-under-Lyne) - Posted 2 years ago

Hi Pauline, Good to hear back from you and thanks very much for taking the time to share your thoughts with us. It's really nice to know how pleased you were with the service you received from Nick and the team, we'll be sure to share your kind comments, they mean a lot. It’s always great to hear from customers who would feel confident recommending us after visiting our dealership. We appreciate your feedback Pauline and would like to take this opportunity to thank you for choosing Colin Appleyard. Enjoy your New Suzuki Vitara and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“This was my first experience with Colin Appleyard Huddersfield dealership and Im a happy customer. The staff is very welcoming, friendly and knowledgeable.”

Helpful Report

(Huddersfield) - Posted 2 years ago

Thank you so much for your 5 star rating of Colin Appleyard Huddersfield, we're so pleased that your first experience with us was a happy one. It's brilliant to hear that you have found our staff welcoming, friendly and knowledgeable. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. Thanks again, enjoy your Suzuki Vitara and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“great team all made you feel so relaxed all the sales team are so pleasant and carl was great help and very informative helping me purchase the suzuki varriant he went above the call of duty and so helpful iam so happy with car thank you all the staff at colin appleyards huddersfield ps coffee was so good”

Helpful Report

(Huddersfield) - Posted 2 years ago

Hi Brian, Good to hear back from you and thanks very much for taking the time to share your thoughts with us. It's great to know how pleased you are with your Suzuki Vitara and also the service you received from Karl, we'll be sure to share your kind comments, they mean a lot. Thanks again Brian, we appreciate your feedback, enjoy your new car and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“Very polite helpful staff in the service department.”

Helpful Report

(Bradford) - Posted 2 years ago

Hi Amanda, Thank you very much for your 5-star review. It's great to know how polite and helpful you found Jason and the team. As a company we pride ourselves on providing great customer service and it's nice to hear you have experienced this. We appreciate your feedback Amanda and would like to take this opportunity to thank you for once again choosing Colin Appleyard to service and maintain your Suzuki Swift.

Posted 2 years ago

“Took car in for service, was treat like a well valued customer, everyone was courteous and friendly, would deffo recommend them.”

Helpful Report

(Huddersfield) - Posted 2 years ago

Hi Graham, Good to hear back from you and thanks very much for your review. It's really nice to know how pleased you were with the service you received from Ewan and the team at our Huddersfield dealership, we'll be sure to share your kind comments, they mean a lot. It’s always great to hear from customers who would feel confident recommending us after visiting our dealership. Thanks again Graham, we appreciate your feedback and we look forward to providing you with the same great service in the future.

Posted 2 years ago

“Overall very pleased with service, just concerned that there are 3 chips on paintwork near/ side front spoiler that need sorting out. Matthew said he would sort this out when car brought in for cherished number plate to be fitted.”

Helpful Report

(Keighley Suzuki) - Posted 2 years ago

Hi Mrs Milling, Thank you for your review. It's nice to know you were happy with the service you received from Matthew and the team. In relation to the chips on your vehicle, once you are in receipt of your new documents please contact Matthew who will be more than happy to book your vehicle in to have this sorted as discussed. Thanks again for your feedback, enjoy your Suzuki Swift and we look forward to seeing you again soon.

Posted 2 years ago

D. M. Keith (Colin Appleyard) Limited is rated 4.8 based on 4,178 reviews