Collide Records Reviews

Name: Collide Records
Rating: 4.95

5.0 Rating 1,300 Reviews

99 %

of reviewers recommend Collide Records

5.0

Based on 1,300 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Collide Records:

Collide Records is an online music store featuring CDs and vinyl records.

Visit Website

Phone:

800-858-3076

Email:

sales@colliderecords.com

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Collide Records 5 star review on 21st April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was my first time ordering from Collide, but won’t be my last. There was this whole situation I accidentally created and they were super helpful and kind, especially when I realized it was all me and had nothing to do with them(I accidentally ordered the same record from somewhere else in a different version and thought they sent me the wrong one…whoopsie!). He was incredibly helpful and easy going which made me feel even worse about my screw up. The vinyl came in perfect condition and the shipping was extremely fast. Couldn’t recommend more!”

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Posted 1 year ago

Whoopsies happen :) Thanks for the feedback.... glad to have you as a new customer!

Posted 1 year ago

“I purchased a Taylor Swift album for $ 54 and found a week later and saw it on the Taylor Swift store for $ 34 , needless to say that I'm very upset and disappointed”

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Posted 1 year ago

Hi Lori. Sorry to hear that you were frustrated with the price. We are as well as unfortunately the price we are charged per record is actually higher than the price on Taylor's website. You also have to take into consideration the additional costs... I just looked on Taylor's website and with tax and shipping the total price comes to $46 or higher. Shopping at a small independent record shop is usually more expensive than getting from the big box or giant webstores, but you also likely get better customer support. All that being said, if you'd like to return the record, or keep the record and get a refund of the approximate $8 you spent compared to ordering from Taylor's site, please return our call at 800-800-3076. Greg

Posted 1 year ago

“Extremely happy with everything!!!! A CD, and they packed it VERY Well!! A Rarity these days!! As breakable as CD's are, yet still a Rarity! Fast Shipping and great followup about my total experience in purchasing from them. Their pricing is also Great!! They price at or a bit below their main competitors. Everybody expects fast shipping now, but don't seem as concerned about the packaging to protect the item. Care was definitely given in this regard, which I Appreciate Very Much!! If I'm buying CD's or DVD's, it's to keep and enjoy them for years, not a few months, until they're trashed, which seems to be more the norm in the streaming age. Collide Records obviously realizes that personal customer care is what has been lacking. I almost Never write a review for anything that is more than a sentence long. This company impresses me this much!! I will absolutely be making Collide Records my go-to first stop, before looking to their two behemoth competitors, (whose overall purchasing experience has been degrading due to an over-emphasis on delivery speed and an under-emphasis on their sellers maintaing adherence to that companies selling guidlines). - Tim”

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Posted 1 year ago

Thanks Tim! We appreciate you taking time to leave us a review. Glad we were worthy of such glowing comments:) Let us know if you are ever looking for any CDs that we don't have listed on the website as we can get most in print CDs within a couple days.

Posted 1 year ago

“shipped fast, great price and quick delvery. will definitely order from them again and pass to others looking for vinyl or more from them.”

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Posted 1 year ago

Thanks Randy! We really appreciate the review and word of mouth advertising:)

Posted 1 year ago

“Arrived quickly, in great condition, and even included a personalized hand-written note! Looking forward to ordering more from Colide in the future.”

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Posted 1 year ago

Thanks Alec~! We appreciate the review and look forward having you back.

Posted 1 year ago

“Super fast shipping. Great prices. Great customer service. Loved the hand written note with my shipment. Collide Records was the one location that had an album I wanted that wasn't back ordered. And the price was so good. Amazing! I have referred Collide Records to other friends. I am back looking to buy more.”

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Posted 1 year ago

Thanks Lynn! We appreciate the review and the word of mouth advertising! Let us know if you are ever looking for any records that we don't have listed on the website.

Posted 1 year ago

“Super fast shipping / service, helpful over the phone and record in perfect condition! Would recommend.”

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Posted 1 year ago

Thanks Molly! We appreciate your review and feedback.

Posted 1 year ago

“I knew from experience that any packages delivered to my house might be left in the rain, so I put a note in my order to Collide asking them to wrap my records in plastic. They did exactly that, and when the package was left in the rain there was no damage. Thanks for being attentive to details!”

Collide Records 5 star review on 14th April 2024

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Posted 1 year ago

You're welcome Joseph! That rain was no joke. Thanks for the review and posting a pic!

Posted 1 year ago

“My friend loved the cd of Rhonda vincen and she’s the one wanting the cd of redeemed quartet and another lady wants a southern gospel cd”

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Posted 1 year ago

Thanks Susan! We love when people share music with friends.

Posted 1 year ago

“Ships so quickly and everything came in so safely packed! Thank you so much for my records!”

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Posted 1 year ago

You're welcome Shannon! Glad to hear everything arrived in good order. Thanks for taking the time to write a quick review.

Posted 1 year ago

“Thoroughly enjoyed Andrew Peterson's”

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Posted 1 year ago

Great to hear. Thanks Julie!

Posted 1 year ago

“Fast shipping and delivery, great CD in perfect condition. Thank you!”

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Posted 1 year ago

You're welcome Austin, we appreciate you taking the time to write a quick review.

Posted 1 year ago

“I left a note on my order asking Collide to wrap my records in a layer of plastic because I knew how poorly the package would be delivered. The packages were delivered by the local mail as poorly as expected, and the records were thankfully wrapped as well as requested (see photos). Very happy with the order!”

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Posted 1 year ago

Ha... you weren't kidding about knowing that the package was going to be left out in the rain. Glad we could accommodate that for you so that the records didn't get wet.

Posted 1 year ago

“Shipped so fast and even included a nice note!”

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Posted 1 year ago

Thanks Lily! We appreciate you taking the time to write a quick review.

Posted 1 year ago

“Very responsive and customer oriented. About the easiest and smoothest online purchases ever. I would most definitely purchase from them again. Excellent.”

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Posted 1 year ago

Thanks Vicki. We appreciate the review and look forward to being of further service to you. Please let us know if you are ever looking for anything that isn't listed on the website.

Posted 1 year ago

“My records were shipped sooner than expected, wrapped in an excellent manner, and even had a short, personal note thanking me for my purchase. Definitely recommend and will be buying more. Thank you! Excellent service seems to be hard to find these days, but you delivered... literally!”

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Posted 1 year ago

Thanks Carl! We appreciate the review and look forward to being of further service to you. Hope you are enjoying the records.

Posted 1 year ago

“The record shipped as soon as it was released, and came very well packaged.”

Collide Records 5 star review on 9th March 2024

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Posted 1 year ago

Thanks Timothy! We really appreciate the review and especially the picture. (Nice turntable)

Posted 1 year ago

“They have great service and selection. Records arrived quickly and in perfect condition. I'll be checking their selection regularly.”

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Posted 1 year ago

Thanks Patrick! We appreciate the review and look forward to being of further service to you. Let us know if you are ever looking for anything we don't have listed on the website.

Posted 1 year ago

“Exactly as described, well protected and packaged”

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Posted 1 year ago

Thanks Roman.... great to hear! We appreciate you taking the time to leave the review.

Posted 1 year ago

“I was glad to find you - I don't like ordering from gargantuan companies like Amazon, Yay for smaller businesses! Fast service, I received the CD's I ordered in perfect condition and with a friendly personal note. Thank you! I will order from Collide again”

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Posted 1 year ago

You're welcome Elizabeth! We appreciate your support of our small business. Please let us know if you are ever looking for any music we don't have listed on the website as we can get most in print CDs and records within a couple days.

Posted 1 year ago

Collide Records is rated 5.0 based on 1,300 reviews