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Arby's Guest Support Reviews

1.9 Rating 53 Reviews
21 %
of reviewers recommend Arby's Guest Support

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Arby's Guest Support 5 star review on 21st September 2025
Benny Rosario
Arby's Guest Support 1 star review on 8th January 2025
Anonymous
Arby's Guest Support 1 star review on 30th October 2024
Jerry
Arby's Guest Support 5 star review on 7th June 2022
Len M.
Anonymous
Anonymous  // 01/01/2019
"STEAK" Nuggets... Really? NOT!! I ordered the 9 pc a short time ago and was charged slightly over $10 (with tax) for 4.5 oz of meat. What i got was... 9 SMALL pieces of POT ROAST (with not very good steak flavoring coating on each piece). Now, I know POT ROAST... cause I prepare a really good rendition of this comforting meal. However, I've never paid over $30. per pound for the best cut of pot roast,which in my calculation is what 4.5 Oz relates to calculating 16 Oz in a pound. Might I suggest, prior to a Class Action Suit for FALSE ADVERTISING a name change and perhaps a "price adjustment" or an increase quantity amount per serving... How about "HOMEMADE FLAVORED POT ROAST PIECES"!? ...cause that's what they REALLY ARE. . .
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Posted 5 months ago
After anxiously anticipating trying the new beef nuggets that i saw on your tv ad, I finally decided to try them. I went thru the drive-thru so I didn't see them until I got home. To my surprise, these 5 nuggets were chard black and burnt..One even was just fat with no meat. How very disappointing this was. Why would a server feel ok putting those burnt nuggets in a cup and serve them to someone. ??
Arby's Guest Support 2 star review on 31st October 2025
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Posted 5 months ago
I didn't receive what I ordered so I overpaid.
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Posted 7 months ago
This is the third time I've ordered a Turkey rueben and basically got half a sandwich. Everything was on one half of the bread, I basically had one bite of meat on the other half of the sandwich! I was really disappointed and felt ripped off!
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Posted 1 year ago
Order online, and arrived 3 mins after time for pickup. The bacon Swiss chicken sandwich was so cold,and the chicken was so little....also the curly fries were cold!!! Arby's used to be so good before the pandemic....not now!
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Posted 1 year ago
Arby's Guest Support is rated 1.9 based on 53 reviews