The Organic Butchery Reviews

Name: The Organic Butchery
Rating: 4.68

4.7 Rating 5,612 Reviews

92 %

of reviewers recommend The Organic Butchery

4.7

Based on 5,612 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01837871400

Email:

hello@organicbutchery.co.uk

Location:

The Organic Butchery, Ellacott, Bratton Clovelly, Devon
EX20 4LB

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The Organic Butchery 5 star review on 5th December 2023

Michael Wiley

The Organic Butchery 5 star review on 28th November 2023

105

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“xxcxcccccc”

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Posted 3 years ago

“I order pigeon but I received wood pigeon. Not the same.”

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Posted 3 years ago

“Salty broth”

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Posted 3 years ago

We are sorry to hear your broth was salty we have passed your feedback onto our supplier.

Posted 3 years ago

“Excellent quality meat with a good range of products. The vacuum packaging makes it easy to fit in the freezer.”

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Posted 3 years ago

“First order and service was good. Meat is great so far. I wish I could do something with the cold packs though.”

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Posted 3 years ago

“Always delicious . I reorder many times .”

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Posted 3 years ago

“I've ordered last week a few things, beef mince,whole chicken,beef cheeks... and everything was perfect packed and delivered. I'm very impressed with the quality 👌 👏 and definitely I will highly recommend this place to all my friends 😀. Many thanks for your hard work. I will order again soon. Maria”

The Organic Butchery 5 star review on 1st February 2022

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Posted 3 years ago

“A very good quality of food I have ordered. Thank you. Magdalena”

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Posted 3 years ago

“I didn't think that the chicken broth was as frozen as it could have been. Some packs were almost defrosted.”

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Posted 3 years ago

We are sad to hear your order arrived defrosted, this is not what we had intended to happen, please email our customer service team at hello@coombefarmorganic.co.uk where someone will be able to resolve this for you.

Posted 3 years ago

“We were happy with the produce and the service but concerned about the packaging of the ready meals. We are trying to avoid plastic and it would be really nice if the packaging was biodieradable”

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Posted 3 years ago

“DPD took. 3 days to deliver by which time the meat had defrosted.Suggest a different delivery Meat was very good but had to use it within a few days”

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Posted 3 years ago

Hi DPD should not have delivered your order after three days, please can you email your details to us at hello@coombefarmorganic.co.uk where a member of our team will look into this for you.

Posted 3 years ago

“Well packed delivery. Good produce”

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Posted 3 years ago

“Quality is never compromised and the flavour of their produce is superb.”

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Posted 3 years ago

“Excellent service, fabulous product. Will definitely use again”

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Posted 3 years ago

“Good meat and excellent service. It is disappointing to learn they no longer supply goat meat at present.”

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Posted 3 years ago

“My meat box arrived on the day promised and I was notified of a 1 hr time slot that was really helpful. The meat box was really well packaged and the food was in perfect condition. It transferred to my freezer easily. Now I need to come up with good recipes to use this wonderful meat!”

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Posted 3 years ago

“Extremely good service. Highly efficient and easy to order online.”

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Posted 3 years ago

“Disappointed to find it didnt come from the farm itself but somewhere else packed etc. I thought chicken was raised slaughtered packed all on farm flash frozen . I found it mislesding”

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Posted 3 years ago

Good morning Linda, I am sorry you felt our messaging was misleading. On our website pages about our Organic Chicken - https://www.coombefarmorganic.co.uk/59-organic-chicken / https://www.coombefarmorganic.co.uk/organic/organic-chicken - we are open and transparent about the fact we work with a partner farm in Pembrokeshire who rear our chickens. It is packed and frozen once it arrives to Coombe Farm. Many thanks Jemima

Posted 3 years ago

“Happy Customer - excellent products”

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Posted 3 years ago

“Absolutely incredibly amazing meat, absolutely delicious I strongly recommend everyone try them you won’t regret it, will definitely be buying my Christmas meat from you again 10🌟 Wonderful”

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Posted 3 years ago

The Organic Butchery is rated 4.7 based on 5,612 reviews