CORGI HomePlan Reviews

"It has taken over 4 weeks to fix my disabled sisters boiler, two corgi engineers could not fix it , in the end an engineer from the company who makes the boiler ( Worcester) was called out, he had fixed the problem in just over 1.30 hours, it appears there were various seals missing, screws missing and a pressure screw double threaded which had the boiler been working it would have caused the boiler to blow up. In the words of the Worcester engineer ,Quote\u201d whoever worked on the boiler had done a bodge job\u201d Unquote . The customer service agent I originally spoke to did not have the courtesy to ring me back when a time was agreed, she went on holiday without passing over the complaint to anyone, I only found out whilst speaking to another customer service agent who was very helpful. CORGI , are you employing \u201c Mickey Mouse\u201d engineers who do not know what they are doing? Who is going to pay to have the water damage to my sisters ceiling caused by the boiler, you have had the pictures I have sent you."

"It has taken over 4 weeks to fix my disabled sisters boiler, two corgi engineers could not fix it , in the end an engineer from the company who makes the boiler ( Worcester) was called out, he had fixed the problem in just over 1.30 hours, it appears there were various seals missing, screws missing and a pressure screw double threaded which had the boiler been working it would have caused the boiler to blow up. In the words of the Worcester engineer ,Quote\u201d whoever worked on the boiler had done a bodge job\u201d Unquote . The customer service agent I originally spoke to did not have the courtesy to ring me back when a time was agreed, she went on holiday without passing over the complaint to anyone, I only found out whilst speaking to another customer service agent who was very helpful. CORGI , are you employing \u201c Mickey Mouse\u201d engineers who do not know what they are doing? Who is going to pay to have the water damage to my sisters ceiling caused by the boiler, you have had the pictures I have sent you."

"Shame I couldn\u2019t give it a zero. Left my wall in a mess because they don\u2019t make good after an ongoing repair that they didn\u2019t rectify until it had got more urgent. They go back on their word when it suits them, unprofessional and incompetent. Save your money as it really isn\u2019t worth it."

"Shame I couldn\u2019t give it a zero. Left my wall in a mess because they don\u2019t make good after an ongoing repair that they didn\u2019t rectify until it had got more urgent. They go back on their word when it suits them, unprofessional and incompetent. Save your money as it really isn\u2019t worth it."

"3 days ago\r\nTerrible service don't waste your money\u2026\r\nTerrible service don't waste your money , we had flickering bathroom lights called Corgi on the Friday they sent an Engineer out on the Tuesday , after finding faulty lights and a faulty old fuse board Corgi declined the claim saying they want a second opinion , a second engineer came out said the same as the first engineer Corgie kept passing us from this department to that department waiting weeks for a decision, corgi declined the repair saying our electrical system was not up to Uk specification yet it was built to spec since new ! Using a feeble get out \u201c saying section 417 in the booklet says if its not to current uk spec they will not repair or cover you. So basically unless your house electrics are brand new , they will use this clause to get out of any repair . I would also like to point out during the faulty light diagnostic work carried out by Corgi contractors bare live wires were left live in the loft corgi say the lights were isolated , we had to get an independent electrical company round to make my property safe and have a report saying the electrics were never isolated in the first place so our property was at risk of fire or possible electrocution . I have these reports and logs to view if anyone wants to see them ,we are now taking action against Corgi for this shoddy workmanship and unsafe electrical working practices , and raising a complaint with the financial ombudsman service . Even Corgis CEO hasn't the decency to reply to emails"

"3 days ago\r\nTerrible service don't waste your money\u2026\r\nTerrible service don't waste your money , we had flickering bathroom lights called Corgi on the Friday they sent an Engineer out on the Tuesday , after finding faulty lights and a faulty old fuse board Corgi declined the claim saying they want a second opinion , a second engineer came out said the same as the first engineer Corgie kept passing us from this department to that department waiting weeks for a decision, corgi declined the repair saying our electrical system was not up to Uk specification yet it was built to spec since new ! Using a feeble get out \u201c saying section 417 in the booklet says if its not to current uk spec they will not repair or cover you. So basically unless your house electrics are brand new , they will use this clause to get out of any repair . I would also like to point out during the faulty light diagnostic work carried out by Corgi contractors bare live wires were left live in the loft corgi say the lights were isolated , we had to get an independent electrical company round to make my property safe and have a report saying the electrics were never isolated in the first place so our property was at risk of fire or possible electrocution . I have these reports and logs to view if anyone wants to see them ,we are now taking action against Corgi for this shoddy workmanship and unsafe electrical working practices , and raising a complaint with the financial ombudsman service . Even Corgis CEO hasn't the decency to reply to emails"

"3 days ago\r\nTerrible service don't waste your money\u2026\r\nTerrible service don't waste your money , we had flickering bathroom lights called Corgi on the Friday they sent an Engineer out on the Tuesday , after finding faulty lights and a faulty old fuse board Corgi declined the claim saying they want a second opinion , a second engineer came out said the same as the first engineer Corgie kept passing us from this department to that department waiting weeks for a decision, corgi declined the repair saying our electrical system was not up to Uk specification yet it was built to spec since new ! Using a feeble get out \u201c saying section 417 in the booklet says if its not to current uk spec they will not repair or cover you. So basically unless your house electrics are brand new , they will use this clause to get out of any repair . I would also like to point out during the faulty light diagnostic work carried out by Corgi contractors bare live wires were left live in the loft corgi say the lights were isolated , we had to get an independent electrical company round to make my property safe and have a report saying the electrics were never isolated in the first place so our property was at risk of fire or possible electrocution . I have these reports and logs to view if anyone wants to see them ,we are now taking action against Corgi for this shoddy workmanship and unsafe electrical working practices , and raising a complaint with the financial ombudsman service . Even Corgis CEO hasn't the decency to reply to emails"