Hello Bronwen,
Thank you for your review. We’re glad you value our woolen trousers and will make a note to not send you anymore catalogues.
Kind regards,
Madeleine.
Hello Helen,
Thank you for your kind feedback. We’re delighted to hear you’re pleased with the items and that the fit and quality meet your expectations.
Kind regards,
Madeleine.
Hello Frances,
Thank you for your kind feedback. We’re glad to hear your order was organised and delivered quickly, and that you’re happy with our service.
Kind regards,
Madeleine.
Hello Gwendoline,
Thank you for your kind feedback. We’re glad to hear you’ve been happy with the quality of our products. If you ever need anything else, we’re here to help.
Kind regards,
Madeleine.
“Delivery date of order is advised and adhered to. Goods are nicely packed and always received in good condition. Sizing of goods is very good and I am very happy with items I order.”
Hello Bronwyn,
Thank you for your lovely feedback. We’re delighted to hear the delivery was punctual, the items arrived in good condition, and that you’re happy with the sizing. If you ever need anything else, we’re here to help.
Kind regards,
Madeleine.
“I have always had excellent service from Cotswold Collection since my first purchase back in 2017 or 18.
I have had many clothes delivered to France and occasionally to an address in England and I have always been satisfied with everything My last order has just been deliverd today - a garment which was unavailable at the time. I am looking forward to wearing the complete outfit.
You have paid the postage of the second part of the order yourselves which I think is a very generous gesture. Thank you Till the next time!”
Hello Freda,
Thank you for your lovely review. We’re delighted to hear you’ve consistently had excellent service and that your latest delivery arrived today. It’s wonderful that the full outfit will be ready for you, and we’re glad you appreciated our gesture regarding postage.
Warm regards,
Madeleine.
“The service I received fropm Cotswold Collections was first class. The Christmas jumper I ordered is just ideal for my trip to Scotland. in my opinion it looks dressy enough for an informal dinner, should launder well wthout the horrors of woollen shrinking as in the past. Glood iurchase.”
“I am very pleased with the trousers that I recently received from you, the fit is just right, I have had them before and so knew they were for me, will more than likely be getting a navy pair soon. The delivery was also good. Many thanks.”
Hello Geraldine, thank you for your lovely review! We’re thrilled the trousers fit well and that you’re happy with the delivery.
Kind regards,
Madeleine.
“Like the clothes, but wish you did more 25 inch trousers, so I didn't have to shorten them. Thanks for careful packaging, trouser hanger and recyclable plastic.”
Hello Valerie, thank you for your lovely review, we’re glad you like the clothes and service. We appreciate your feedback about the 25 inch trousers and we’ll take your feedback into account for future styles.
Warm regards,
Madeleine.
“An elegant and lovely sweater. Unfortunately it was too snug - my figure not the sweater's fault!
Very efficient transaction - quickly sent, sadly returned and dealt with swiftly.
Thank you.”
Hello Angela, thank you for your lovely review! We're so glad to hear you found the sweater elegant and that the ordering/returns process was efficient. We appreciate your understanding and feedback regarding the sizing.
Warm regards,
Madeleine.
Hello Sheila, thank you for your wonderful review! We're delighted to hear that you appreciate the quality and style of our collections.
Warm regards,
Madeleine.
“The delivery service was excellent and the coat I ordered was very nice. But it was much too big and the fabric was heavier than i had expected, so i have returned it and requested a refund rather than a replacement.”
Hello Patricia, thank you for your kind review! We're pleased to hear that you were satisfied with our delivery service and the coat's quality. We completely understand your decision regarding the sizing and weight of the fabric, and we appreciate your feedback.
Warm regards,
Madeleine.
