“Your customer almost since you began. However these days I can only rarely order as you don't deliver to Kenya and I have to wait to find a friend/friend of a friend coming this way to deliver item(s) to me.”
Thank you for your 4/5 review, Mrs Etemesi.
We truly value your loyalty since we began, and we’ll pass your feedback to our delivery team.
Kind regards,
Cotswold Collections
Thank you for your 4/5 review, Christina. We’re glad you like the skirt and jumper, and we appreciate your feedback about the length. We'll pass your comments on to the design team.
Kind regards,
Cotswold Collections
“Cotswold Collections are generally a boon to mature women who want to look good. I have bought several pairs of trousers from them and like the fabrics. Their parcels come promptly and it is easy to return clothes that don't fit.”
Thank you for your review. We’re delighted to hear you’re enjoying the fabrics and that you’ve found the returns process easy.
Kind regards,
Cotswold Collections
Thank you for your 4* review. We’re glad you’re happy with the quality and variety, and we’ll pass your feedback about pockets on dresses and skirts to our design team.
Kind regards,
Cotswold Collections
Thank you for your feedback. We're glad you like the material, and we're sorry the length in the leg isn’t right. Please use our free returns service and we will arrange a replacement or refund.
Kind regards,
Cotswold Collections
Thank you for your feedback. We’re glad you like the trousers, and we’re sorry the hem wasn’t stitched correctly. Please use our free returns service and we will arrange a replacement or refund.
Kind regards,
Daniel
“I like fine knit jumpers and cardigans made from cotton as I have sensitive skin. My order arrived promptly and well packaged with a free return label - which I did not need to use”
Thank you for your 4* review. We’re glad you think Cotswold Collections provides fashion for more mature women. If there’s anything we can do to make it a 5*, please let us know.
Kind regards,
Cotswold Collections
“The clothes are always lovely quality. I have just sent a pair of trousers back as they are not a size 12 .
As yet I've not heard back from Cotswolds about my return as I would like a replacement .Think I need a 10 !!!”
Thank you for your review, Mrs Joyce. We’re glad you like the quality, and I’m sorry for the delay with your return. I can see a size 10 was sent out and delivered on 18th December.
Kind regards,
Cotswold Collections
Thank you for your review, Valerie. We’re glad you liked the tartan skirt. We’re sorry the grey version didn’t meet expectations and that the sweater ran smaller than usual. If you’d like, we can look into alternatives or sizes that fit better.
Kind regards,
Cotswold Collections
Thank you for your review, Diana. We’re glad you loved the jersey and the sparkle, and sorry the trousers didn’t fit. If you’d like any help with sizes or alternatives, we’re happy to assist.
Kind regards,
Cotswold Collections
“Both pairs of trousers were a good fit. Delivered by Royal Mail within the 4 hour framework they gave. So pleased with my purchases.
The only comment I would make is that Cotswold Collections is still charging postage, which can put me off purchasing, as other on line small organisations I buy fromn do not charge. They provide free postage when sending out purchases and returning.”
Thank you for your lovely review. We’re delighted you’re happy with the trousers and that they fit well, and that delivery met your expectations.
We appreciate your feedback on postage and will pass this along to the team.
Kind regards,
Cotswold Collections
“I can usually find something tempting in your catalogues. Particularly your
Knitwear. I really prefer natural fibres.
Your delivery service is excellent .
Please keep up the good work . It is a godsend". Thankyou. G.M.D. (Mrs)”
Thank you for your lovely review. We’re thrilled you enjoy our knitwear, and that you’re happy with our delivery service.
Kind regards,
Cotswold Collections
