“For some reason this outfit just doesn't work for me ,ordered my usual size,much too big reordered smaller size still not right.Sleeves were much too long,trousers also needed about 3"off despite ordering by length,jacket didn't fall right.Probably the fault lies with my shape because the outfit is really nice!”
Thank you for your review, Mrs. We’re sorry the outfit didn’t fit as hoped this time. If you’d like help with sizing or want to explore alternatives, we’re happy to assist.
Thank you once again and kind regards,
Team Cotswold Collections
Thank you for choosing us and for taking the time to share your experience. We're glad you were able to send the unwanted garments back to us and are happy with what was kept.
Kind regards,
Cotswold Collections
Thank you for your review. We’re delighted you’re happy with your purchase as well as the overall, swift service provided.
Kind regards,
Cotswold Collections
Thank you for choosing us and for taking the time to share your experience. We are pleased to hear that you were pleased overall with the style and patterns of our garments.
Kind regards,
Cotswold Collections
“I have found ordering from Cotswold Collections very easy. Communication is good and delivery is timely.
Garments are always of very good quality and I like the fact that many of them are British made.”
Thank you for taking the time to leave us your review. We’re delighted you’re happy with your purchase as well as the overall service provided.
Kind regards,
Cotswold Collections
Thank you for the 5-star review and for your continued support. We are delighted to know you’re happy with your purchase.
Kind regards,
Cotswold Collections
“A well made light weight jacket just perfect for spring, summer and early fall wear. The jacket fits well. The removable hood allows the jacket to be used when no rain or wind is expected.”
Thank you for taking the time to leave your review. We hope you enjoying wearing your new pieces when the weather's warmer.
Kind regards,
Cotswold Collections
“Quality of items good, delivery of order very prompt. I had to exchange 1 item as trousers were too short so exhanged for mid-lentgth and now satisfactory. Delivery of the excanged item took several weeks so was getting concerned.”
We appreciate you taking the time to leave us your revie. We apologise for the delay in exchange as we were awaiting a replenishment of the garments to be back in stock, so thank you very much for being patient and bearing with us during this period.
Thank you once again and kind regards,
Cotswold Collections
“I have delayed reviewing because I was dreading having to return my gilet because of the zip which did did not work. Friends also tried. Happily, laying it on the table and days of trying it meant it eventually worked easily and reliably. I love my new gilet to bits - indoor rather than outdoor fabric, soft denim colour, side and inside pockets, well-set collar, size S is perfect fit (I'm a small 10), good stitching and nice-looking zip and end pull. Please offer more for indoor wear.”
We appreciate your review Patricia. We are sorry to hear that you were initially having issues with the zip, but are very glad to hear that it's operating as expected and you're enjoying wearing it indoors. Thank you for your recommendation and if you have any issues at all, please do not hesitate in getting in contact with our Customer Services Team who will happily assist you with any queries: 01242 536711
Thank you once again and kind regards,
Cotswold Collections
Thank you for your review Julia. We’re pleased to hear you’re happy with the make and feel of the garments purchased.
Kind regards,
Cotswold Collections
Thank you for your 4/5 review. We’re glad you're happy with the service and the items were well packed. We’re sorry to hear that your refund was slower than expected on this occasion.
Kind regards,
Cotswold Collections
Thank you for your 4/5 review. We’re glad you found us easy to deal with, and that ordering and returns were straightforward. If there’s anything we could do to make it a 5/5, please let us know.
Kind regards,
Cotswold Collections
Thank you for your 4/5 review. We’re glad you were happy with the service, and we’re sorry the lovely bag is no longer in stock. If you’d like, we can suggest similar styles or notify you if it returns.
Kind regards,
Cotswold Collections
“Very good products I buy quite a lot but am restricted on trousers as 29 too short 311/2 too long.Also tops mostly three quarter length sleeves which do not suit me.I am happy with what I an buy as it is well made and good quality.ity”
Thank you for your kind 4/5 review. We’re glad you’re happy with the quality and style. I’m sorry trousers lengths aren’t a perfect fit for you. If you’d like, we can help explore alterations or advise on styles that might suit you better. Please feel free to contact us with any measurements or specific items you’re considering.
Kind regards,
Cotswold Collections
