“Love the necklace, very good. The jumper is lovely, but the lacy sleeve effect is lost because it's a black jumper, it needs to be available in other colours!. Good delivery and on time.”
We appreciate your feedback and review Julia. We're glad to hear that you like the necklace. Regarding the jumper we are sorry to hear that you're not happy with it, so if you wanted more advice on this/have any further questions, please contact our Customer Services team who will be more than happy to assist you further.
Kind regards,
Cotswold Collections
“Whilst the quality of the jumper was very good, unfortunately the size M came up too large for me. In particular the sleeves were too long. My height is 5' 4". I did wonder whether the weight of the jumper would cause it to stretch when washed and dried.”
Thank you for your feedback Carol. We can see that you have since returned the jumper and hope that you can find something that's better suited to your requirements. Please feel free to contact us if you have any queries.
Kind regards,
Cotswold Collections
Thank you for taking the time to leave us your review. We’re delighted you’re enjoying your purchase. Please do keep a lookout for sales that we hold both online and by catalogue throughout the year, where hopefully you can find something at a discounted rate.
Kind regards,
Cotswold Collections
Thank you for your feedback Judith. While the slight gaping at the pockets is a design feature, we’re sorry to hear the fit wasn't quite right for you. Please keep in mind that we offer a professional alteration service if you need this in future; our customer care team would be delighted to assist you in achieving your perfect fit and help with any queries you have.
Thank you once again and take care,
Cotswold Collections
Thank you for leaving us your feedback. We’re delighted you’re happy with the quality, and as for the sizing you may, as you said, be between sizes. If you have any queries please do not hesitate in contacting our support team who will be more than happy to help you.
Kind regards,
Cotswold Collections
Thank you for taking the time to leave us your review and feedback Norma. We can see from our records that you have since returned these items so we do hope you are able to find something that is better suited to what you need. Please feel free to contact our Support team who will be more than happy to help you further if needed.
Kind regards,
Cotswold Collections
Thank you for taking the time to leave us your review and feedback. We can see from our records that you have since returned this, so we hope you can find something else that is better suited to what you need.
Kind regards,
Cotswold Collections
“A wonderfully comfortable pair of jersey trousers, although I would ideally have liked a neater fit on the hips. Delivered promptly, excellent communication, as always with Cotswold collections.”
Thank you for taking the time to leave us your review Margery.
Although the fit on the hips wasn't entirely to your requirements, we’re nonetheless pleased to hear that you're happy with your purchase. If you have any queries, please feel free to contact our customer support team who will be more than happy to help you with anything.
Kind regards,
Cotswold Collections
“The colors are brilliant and lovely and the materials feel and look in my house as I expected viewing the catalog/ online shopping. The sleeve in the jacket, close to thebody, is more narrow than I would like wearing a turtleneck. Overall I'm very satisfied.”
Thank you for your feedback Julia. We're pleased to see that you are happy with the quality of your recent purchase.
Kind regards,
Cotswold Collections
“I bought the full zip textured jacket. It is a lovely jacket, well-made and of a good quality. Unfortunately it was too long for my skirts, which, it turns out, really need a cropped style, and I had to return it. For anyone looking for a longer jacket, this would be excellent but do note that it is an off-white and not a pure white.
As usual, Cotswold Collections make it easy to order and return items. I have bought several items in the past and rarely return goods but refunds are made very quickly.”
Thank you for taking the time to leave your review Patricia. We're sorry that the length wasn't what you were looking for, but glad that you were satisfied with the overall service and quick refund requested.
Kind regards,
Cotswold Collections
Thank you for leaving your review. Please keep your eye out for upcoming sales where hopefully you can find a garment that meets your requirements.
Kind regards,
Cotswold Collection
Hi Louis,
Thank you for your 4* review. We’re glad you’re happy with the quality. We appreciate you flagging the transit times related to the customs regulations — we’re here to help if you need any updates on your order.
Kind regards,
Cotswold Collections
“Usually I am happy with my purchases but I recently got brown trousers, with jacket, and on wearing these I am unhappy with the fit - the elasticated waste is not firm enough and they slip down. However I have worn them so cannot send them back.”
Thank you for taking the time to leave your review and feedback. We’re so pleased to hear you’re happy with your purchase.
Kind regards,
Cotswold Collection
Thank you for your wonderful feedback. We’re pleased to hear you’re happy with your purchases over the years; long may it continue!
Kind regards,
Cotswold Collection
Thank you for taking the time to leave your review. We’re so pleased to hear you’re happy with your purchase that arrived safe and sound.
Kind regards,
Cotswold Collection
