“The Collection now favours flowery designs and drab colours so I have bought fewer items recently. Please consider tall ladies in their eighties more often!”
Thank you for your 4/5 review. We’re glad you’ve noticed the service and packaging are satisfactory, and we appreciate your feedback. We’ll pass along your suggestion when planning future collections. If there’s anything else we can help with, please let us know.
Kind regards,
Cotswold Collections
“Always efficient and items ordered are delivered within a few days. Sometime sizing is not too standard but that never stops me from ordering from this company. Returns/refunds are dealt with within a few days. Overall a good company to deal with.”
Thank you for leaving us your review and are satisfied with the overall service provided. If you have any queries regarding the sizes, please do feel free to contact our Customer Services Team who will be more than happy to help.
Kind regards,
Cotswold Collections
“I bought 2 pleated skirts, both allegedly a size 12 although one is definitely smaller than the other. I like them both so kept them as last of the line. I really like the natural fibres and wish you would do more in wool, cotton, viscose and linen.”
We appreciate you taking the time to leave us your review Mary. We are glad to hear you’re happy with your purchase.
Regarding the sizing we do apologise if this has caused you any issues - we have passed this onto our garment tech team, so we appreciate your feedback with this.
In the meantime if you have any further queries, please do not hesitate in contacting our Customer Services Team who will be more than happy to assist you.
Kind regards,
Cotswold Collections
“I have purchased many items over the years. I love their jackets especially.
Recent sale I bought a mac size 20 and an anorak size 20. Unfortunately the anorak was way too small. I assume it was mis labeled. Sizing is a bit hit and miss i feel.
However it will not prevent me shopping as their styles suit me just fine.
many thanks”
Thank you for taking the time to leave us your review, and for being a long-time supporter of our brand; it’s wonderful to hear that our jackets have become staples in your wardrobe over the years.
Our garments are of average sizing but we do advise customers to go a size up if they are unsure of which will be a better/comfier fit. We can see that you have since returned the item so we do hope that you are able to find a garment that better meets your needs.
In the meantime, please feel free to contact our Customer Services team where we will more than happy to talk through any queries you may have - 01242 536711
Kind regards,
Cotswold Collections
We appreciate your review Margaret. We are glad that you're able to find pieces that work within your budget during our very popular sales.
Thank you once again and kind regards,
Cotswold Collections
“I am pleased with the beautiful shade of pink the scarf is made in.
It will be very useful on windy Spring days and for country walks.
It is a delightfully soft material which is pleasant to wear.
Being 70% cotton and 30% modal it can be washed on 30c.
I am considering buying the baby blue version.”
Thank you for taking the time to leave us your review Wendy. We’re delighted you’re enjoying your lovely new scarf ready to keep you warm on those cooler Spring days.
Thank you once again and kind regards,
Cotswold Collections
Thank you for taking the time to leave us your review. We can see that you have since returned the Trousers and hope that you are able to find something that better meets your requirements.
Kind regards,
Cotswold Collections
“Love the necklace, very good. The jumper is lovely, but the lacy sleeve effect is lost because it's a black jumper, it needs to be available in other colours!. Good delivery and on time.”
We appreciate your feedback and review Julia. We're glad to hear that you like the necklace. Regarding the jumper we are sorry to hear that you're not happy with it, so if you wanted more advice on this/have any further questions, please contact our Customer Services team who will be more than happy to assist you further.
Kind regards,
Cotswold Collections
“Whilst the quality of the jumper was very good, unfortunately the size M came up too large for me. In particular the sleeves were too long. My height is 5' 4". I did wonder whether the weight of the jumper would cause it to stretch when washed and dried.”
Thank you for your feedback Carol. We can see that you have since returned the jumper and hope that you can find something that's better suited to your requirements. Please feel free to contact us if you have any queries.
Kind regards,
Cotswold Collections
Thank you for taking the time to leave us your review. We’re delighted you’re enjoying your purchase. Please do keep a lookout for sales that we hold both online and by catalogue throughout the year, where hopefully you can find something at a discounted rate.
Kind regards,
Cotswold Collections
Thank you for your feedback Judith. While the slight gaping at the pockets is a design feature, we’re sorry to hear the fit wasn't quite right for you. Please keep in mind that we offer a professional alteration service if you need this in future; our customer care team would be delighted to assist you in achieving your perfect fit and help with any queries you have.
Thank you once again and take care,
Cotswold Collections
Thank you for leaving us your feedback. We’re delighted you’re happy with the quality, and as for the sizing you may, as you said, be between sizes. If you have any queries please do not hesitate in contacting our support team who will be more than happy to help you.
Kind regards,
Cotswold Collections
Thank you for taking the time to leave us your review and feedback Norma. We can see from our records that you have since returned these items so we do hope you are able to find something that is better suited to what you need. Please feel free to contact our Support team who will be more than happy to help you further if needed.
Kind regards,
Cotswold Collections
Thank you for taking the time to leave us your review and feedback. We can see from our records that you have since returned this, so we hope you can find something else that is better suited to what you need.
Kind regards,
Cotswold Collections
“A wonderfully comfortable pair of jersey trousers, although I would ideally have liked a neater fit on the hips. Delivered promptly, excellent communication, as always with Cotswold collections.”
Thank you for taking the time to leave us your review Margery.
Although the fit on the hips wasn't entirely to your requirements, we’re nonetheless pleased to hear that you're happy with your purchase. If you have any queries, please feel free to contact our customer support team who will be more than happy to help you with anything.
Kind regards,
Cotswold Collections
“The colors are brilliant and lovely and the materials feel and look in my house as I expected viewing the catalog/ online shopping. The sleeve in the jacket, close to thebody, is more narrow than I would like wearing a turtleneck. Overall I'm very satisfied.”
