“I love my Kilt - it fits well and looks fab.
Slight annoyance in that I paid full price for it, even after talking to customer services about the "new account" £10 offer, to be sent an email the days after the skirt arrived saying it had gone in the sale for £70 less and available in my size. I wish I had waited a week!
Jenny Harris”
Thank you for your 4/5 review. We’re glad you like the cardigan and colour. If you’d like any help with future purchases, please let us know.
Kind regards,
Cotswold Collections
“The garments arrived very quickly and very well packaged. The items are a little overpriced but reasonably good quality and well finished. I would definitely buy more items from the Cotswold Collections. Returns are free which is essential when buying for the elderly as they can try more than one size at home and return the incorrect size .”
Thank you for your 4/5 review. We’re glad you found the delivery, packaging, and quality satisfactory, and that free returns are helpful. If you’d like any help with sizes or future selections, please let us know.
Kind regards,
Cotswold Collections
Thank you for your 4/5 review. We're glad you were happy with the order, delivery, and online service. We're sorry the jacket size wasn't suitable. If you'd like help with alternatives or returns, please let us know.
Kind regards,
Cotswold Collections
“Your customer almost since you began. However these days I can only rarely order as you don't deliver to Kenya and I have to wait to find a friend/friend of a friend coming this way to deliver item(s) to me.”
Thank you for your 4/5 review, Mrs Etemesi.
We truly value your loyalty since we began, and we’ll pass your feedback to our delivery team.
Kind regards,
Cotswold Collections
Thank you for your 4/5 review, Christina. We’re glad you like the skirt and jumper, and we appreciate your feedback about the length. We'll pass your comments on to the design team.
Kind regards,
Cotswold Collections
“Cotswold Collections are generally a boon to mature women who want to look good. I have bought several pairs of trousers from them and like the fabrics. Their parcels come promptly and it is easy to return clothes that don't fit.”
Thank you for your review. We’re delighted to hear you’re enjoying the fabrics and that you’ve found the returns process easy.
Kind regards,
Cotswold Collections
Thank you for your 4* review. We’re glad you’re happy with the quality and variety, and we’ll pass your feedback about pockets on dresses and skirts to our design team.
Kind regards,
Cotswold Collections
Thank you for your feedback. We're glad you like the material, and we're sorry the length in the leg isn’t right. Please use our free returns service and we will arrange a replacement or refund.
Kind regards,
Cotswold Collections
Thank you for your feedback. We’re glad you like the trousers, and we’re sorry the hem wasn’t stitched correctly. Please use our free returns service and we will arrange a replacement or refund.
Kind regards,
Daniel
“I like fine knit jumpers and cardigans made from cotton as I have sensitive skin. My order arrived promptly and well packaged with a free return label - which I did not need to use”
Thank you for your 4* review. We’re glad you think Cotswold Collections provides fashion for more mature women. If there’s anything we can do to make it a 5*, please let us know.
Kind regards,
Cotswold Collections
“The clothes are always lovely quality. I have just sent a pair of trousers back as they are not a size 12 .
As yet I've not heard back from Cotswolds about my return as I would like a replacement .Think I need a 10 !!!”
Thank you for your review, Mrs Joyce. We’re glad you like the quality, and I’m sorry for the delay with your return. I can see a size 10 was sent out and delivered on 18th December.
Kind regards,
Cotswold Collections
Thank you for your review, Valerie. We’re glad you liked the tartan skirt. We’re sorry the grey version didn’t meet expectations and that the sweater ran smaller than usual. If you’d like, we can look into alternatives or sizes that fit better.
Kind regards,
Cotswold Collections
