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Cotswold Collections Reviews

4.6 Rating 355 Reviews
92 %
of reviewers recommend Cotswold Collections
Anonymous
Anonymous  // 01/01/2019
I have not left a review because I have not received the replacement skirt for the one sent which was too small. Please send asap. I was pleased with the jumper.
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Posted 3 weeks ago
Hi Pamela, I'm just following up on your review. Unfortunately the next size up that you wanted to exchange it for is out of stock and therefore a refund has been issued. You should have received an email about this on 26th Sept. Kind regards Daniel
Posted 3 weeks ago
Usually excellent - good service and quality products
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Posted 3 weeks ago
Thank you for your feedback, Mrs Turner-Tymm. We appreciate your comments and are glad that you are happy with our service and quality of products. Best wishes, Daniel
Posted 3 weeks ago
Order was returned as not suitable. Unfortunately still waiting for refund.
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Posted 1 month ago
Hello, we're sorry to hear that your order didn’t meet your expectations and that you are still waiting for your refund. We appreciate your patience as our team works to resolve this matter. If you would like to discuss further, please don't hesitate to reach out to our customer service team. Warm wishes, The Cotswold Collections Team.
Posted 1 month ago
I did not like the material thr dress was very badly creased on arrival.
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Posted 2 months ago
Hello, we're sorry to hear you weren't completely happy with the item. We will most certainly pass your feedback along to our team, who consider all customer comments in the creation of our future collections. If you would like to discuss any of this in more detail, please call customer services on 01242 536712. Best regards, The Cotswold Collections Team.
Posted 2 months ago
Have returned the cropped trousers I bought because the waist was too tight and the thighs too wide. A pity as the material and colour were lovely.
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Posted 2 months ago
Hi Marcia, we're sorry to hear you weren't completely happy with the item but will pass your feedback along to our design team, who consider all customer comments in the creation of our future collections. Best regards, The Cotswold Collections Team.
Posted 2 months ago
My purchase of two pairs of trousers started well. I particularly wanted size 12, length 30". They arrived quickly. The comfort jeans fitted fine but we're too short. When I measured the inside leg it was only 29". The pair of trousers although labelled size 12 they were much larger and definitely wrongly labelled. I have now received refunds but am disappointed .
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Posted 2 months ago
Hi Anne, we're sorry to hear you weren't completely happy with the item. We will most certainly pass your suggestion along to our design team, who consider all customer comments in the creation of our future collections. If you would like to discuss any of this in more detail, please call customer services on 01242 536712. Best regards, The Cotswold Collections Team.
Posted 2 months ago
I have only managed the correct fit with one purchase! Some aspects of an item item fit well while others were way too big so I am not able to just order another sie.
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Posted 2 months ago
Hi Elizabeth, thank you for your review, your feedback will be really valuable for us as we move forward towards future collections. All the best, Madeleine.
Posted 2 months ago
A lovely skirt. However, it was labelled 25 inch length and was actually 27 inch length, therefore much too long. Regretfully I returned it. Otherwise good quality and, as usual, excellent service overall.
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Posted 2 months ago
Hi Sandra, we're sorry to hear you weren't happy with the skirt length. We will most certainly pass your feedback along to our team, who consider all customer comments in the creation of our future collections. If you would like to discuss any of this in more detail, please call customer services on 01242 536712. Best regards, The Cotswold Collections Team.
Posted 2 months ago
Cotswold Collections is rated 4.6 based on 355 reviews