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Cotswold Outdoor Reviews

2.7 Rating 93 Reviews
43 %
of reviewers recommend Cotswold Outdoor
2.7
Based on 93 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Customer Service
Communication Channels
Email, Telephone
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Anonymous
Anonymous  // 01/01/2019
Product selection. Free click and collect from my local store and friendly helpful staff in store on collection of online purchase.
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Posted 8 years ago
Amazing service. Gentleman at till was extremely knowledgeable ensuring we had the right equipment not necessarily the most expensive.
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Posted 8 years ago
Bought some new hiking boots. Cotswold has one of the best websites for buying outdoor stuff, quick and easy payment and my boots arrived within the promised delivery time.
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Posted 8 years ago
Really good customer service and an excellent range of high quality products.
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Posted 8 years ago
The furniture and delivery service is excellent. Cant praise them enough.
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Posted 8 years ago
Extremely easy to use the website. Quality products that arrive promptly on click and collect.
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Posted 8 years ago
Ordered some coats online. They were delivered very quickly. Then returned one to store - it was too small and the service there was good too. Ended up spending more there!
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Posted 8 years ago
Ordered some coats online. They were delivered very quickly. Then returned one to store - it was too small and the service there was good too. Ended up spending more there!
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Posted 8 years ago
usual fast efficient service
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Posted 8 years ago
Fantastic range of equipment. Knowledgable staff
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Posted 8 years ago
I was looking for a fleece to fit under my anorak in a bright colour. Of the three makes of fleece they sold the one I wanted was in black. However the assistant serving me, who was relatively new, took the trouble to look up on their web and find one in a suitable bright blue and arranged for delivery of it to the store in three days time, which it did. She also helped me with payment by a combination of a gift voucher and a refund voucher. She really gave excellent service and the item is splendid.
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Posted 8 years ago
quick and efficient delivery to collect from store
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Posted 8 years ago
I have shopped at Cotswold since I was a student in Reading eons ago. They always have great quality stock. In recent years I have started using their website. I regularly recieve offers and take the opportunity to either upgrade or replace equipment. I have never ben disapointed and have got some great bargins.
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Posted 8 years ago
My daughter's birthday present didn't arrive when it was supposed to. When I phoned Cotswold they said there was nothing they could do but gave her a £30 gift voucher to make up for it which was appreciated.
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Posted 8 years ago
Consistently good customer service when choosing walking boots and running shoes
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Posted 8 years ago
The service and quality of their products is second to none. their staff are very friendly and highly informative.
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Posted 8 years ago
Found an ArcTeryx jacket at fabulous price here, online ordering was easy and delivery to store was quicker than stated at time of ordering. Collection was quick and easy too.
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Posted 8 years ago
Good quality clothing,good range and consistent clothing sizing
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Posted 8 years ago
Very helpful in store when collecting an online order, can collect for free and easy to return there too. Good shoe fitting advice
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Posted 8 years ago
Their staff are very knowledgeable and gave good advice, providing an excellent fitting service for new hiking boots, listening to my requirements and not rushing me. I'll go back again for sure
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Posted 8 years ago
Cotswold Outdoor is rated 2.7 based on 93 reviews