“Great cottage, exactly as described and directions and arrival info was perfect. A minor issue with no key in key box but this was VERY quickly resolved by the local office. Description did say there would be a welcome log pack for the wood burner, although there wasn’t the property was toasty with the central heating and very clear instructions on turning it down (up wasn’t necessary!). Would recommend. Added bonus of a pub two doors down (no noise issues and excellent food).”
“Our recent 3 day break to kilmory glen was easy to do no hassle at all. Cottage was very cosy and comfortable as described ,great location very reasonable price and enjoyed by all .would go again .😊”
“Had a lovely time in very clean, well equipped cottage. Lovely bedrooms and all being en suite was a bonus. Would hi back again. Did say welcome pack but did not get one. It wasn’t a big deal!!”
“I am livid with the service and it’s sad as the regional manager is wonderful. I asked 4 months ago to use Booking’s with you and it’s never been communicated! It’s so wrong! Also the telephone number on the website should be in large font on the front - people still like to talk to a person and the type of people that own extra homes are generally mature and like old school chatting!”
“Great accommodation. Lovely house furnished to extremely high standard and quality. Everything you could possibly require. Friendly and helpful owners. Superb family weekend spent here.”
“Never had a bad experience with this company. Very helpful and properties have been A1. Simple booking process and full support. Excellent company, highly recommend.”
“We have just returned from our holiday. We spent approximately one hour and came straight home. It’s an unsafe, rickety mess. The lawn was being cut when we got there obviously not been rented since last bad review. It was dirty. Sockets were loose. The bathroom tap was loose. The cooker was filthy and rusty. Fridge freezer didn’t work. The garden was a tip. The handle on the lounge door came away in our hand. The windows were stiff and could not be opened. It’s a disgrace. The owner swore at us and put the phone down. I have spoken to the helpline who do not appear to know the names of management, do not hold records of previous emails or phone calls. The properties are inspected “every couple of years”. How can inspecting properties every two years be any good? No refund has been offered and when I asked was told “you won’t be getting one”. Horrendous experience.”
