Cox & Cox Reviews

1.3 Rating 230 Reviews

6 %

of reviewers recommend Cox & Cox

1.3

Based on 230 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 8%
Accurate And Undamaged Orders	Greater than 54%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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How long does Cox & Cox take to deliver?

(3 weeks ago)

Cox & Cox normally delivers over a month.

(3 weeks ago)

52.38%

Industry Average

“ The delivery was booked we paid £60 for this. ”

- Charlotte

“ I was set up a second delivery, again nobody turned up. ”

- ""

“ I ordered a Christmas tree, and received an e-mail saying I would be contacted in 3 to 4 working days regarding a delivery time. ”

- Ann Judd