Crew Clothing Reviews

3.3 Rating 59 Reviews
59 %
of reviewers recommend Crew Clothing
3.3
Based on 59 reviews
Customer Service
Communication Channels
Telephone, Live Chat, Email

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Anonymous
Anonymous  // 01/01/2019
The staff in the store were very helpful. The product range is excellent and is all in very good quality materials - mostly natural fibres. The fit and quality of the items that I purchased are all very good.
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Posted 6 years ago
I struggle to buy comfortable jeans because I am tall and hate hipster cuts. Walked into Crew Clothing in Thame and the first pair I tried fitted and at half the price of a pair from RM Williams.
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Posted 6 years ago
20% discount and quality clothing that looks great. I keep going back to Crew.
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Posted 6 years ago
Good quality clothes at a great price in the sale
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Posted 6 years ago
Excellent quality,value and service
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Posted 6 years ago
Excellent quality and outstanding service.
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Posted 6 years ago
Good images on the web, quick service of orders. Clothes of good quality, colour and style
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Posted 6 years ago
Lovely cotton tees, perfect for summer and they wash very well. Have had mine admired.
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Posted 6 years ago
Good quality clothing, true to size and really good sale events, delivery etc.
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Posted 6 years ago
Very fast delivery
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Posted 6 years ago
Simple straightforward process and great service I received my items really quickly
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Posted 5 years ago
Arrived in good time and looked just as they were in the picture online.
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Posted 6 years ago
Good quality shirts
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Posted 6 years ago
Ordered a V-neck sweater from here and I was very impressed with the quality. Very soft and good material. Delivery was a little slow but all worth it for a great sweater!
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Posted 6 years ago
The goods came as expected, they were a mixture of sale items and full priced; I was disappointed to find that there was no return label which for such a large order I would have expected.
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Posted 6 years ago
I tried 3 times to follow Crew return procedure as per instructions on web page and on paperwork - I cannot use pre-paid post office label as there is not a post office in the area, without a car ride. I emailed Crew requesting help, nil response after 4days, so I emailed again, and attempted another try via return procedure, I was then instructed, "contact us". I telephoned customer services, (the call was answered very quickly), but I was told that the DPD return label was not accessible from the Crew link, although the procedures direct you there. I was told to arrange return via DPD direct. The time taken to complete this I think is unnecessary, unacceptable and not good customer service. I suggest the web page needs to be re-assessed to avoid confusion. Although I like the products, I would probably hesitate before ordering in the future.
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Posted 1 year ago
The dress I ordered wasnt at all the same colour as the photo in the catalogue so returned without opening it.still awaiting a refund and been told up to 10 days.why??
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Posted 1 year ago
If there was an option for 0 stars then I would give it. The absolute worst customer service I have ever experienced. I purchased a cardigan on line as a gift but it was too big, I returned it by courier and I have been chasing a refund for weeks, I have been told twice that my refund is being processed yet 3 weeks on I still haven't received a penny. Yesterday they told me I was getting a gift card for £60 as I paid by cheque yet I don't have a cheque book, I paid by credit card and it was £50, you cant ring them as its a permanent recorded message, so you have to just keep emailing and not getting anywhere.
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Posted 1 month ago
Jumper falling apart
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Posted 2 months ago
Have to say went in to the Totnes crew and the manager was one of the worst I have ever met will never shop in that store again poison dwarf like the store but have to say the other lady’s were lovely
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Posted 8 months ago
Crew Clothing is rated 3.3 based on 59 reviews