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CRUISE Reviews

3.9 Rating 11,541 Reviews
70 %
of reviewers recommend CRUISE
3.9
Based on 11,541 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read CRUISE Reviews
Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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CRUISE 1 star review on 8th March 2026
Christine Mitchell
CRUISE 1 star review on 19th December 2025
David D. Williams
CRUISE 1 star review on 20th March 2024
Paniz
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
49
Anonymous
Anonymous  // 01/01/2019
Very speedy delivery although I do think the delivery charge is expensive! Overall happy with items received.
Helpful Report
Posted 8 years ago
Superb choice of quality brands with next day delivery even though it stated 5-7 days! Highly recommended for service.
Helpful Report
Posted 8 years ago
I ordered on Black Friday, not only did I find some trainers I’d been searching for for ages in my size I also got 20% off and a £50 voucher. Not only that they arrived the very next day
Helpful Report
Posted 8 years ago
I shop as much as i can in cruise . My stone island and hugo boss are top notch . Instore the staff are more than helpful and always there to please . Online is great too never any issues and will continue to shop with cruise . I recomend this to all family and friends
Helpful Report
Posted 8 years ago
Easy to order on line. Quick delivery
Helpful Report
Posted 8 years ago
I received my order very quick thanks
Helpful Report
Posted 8 years ago
Value and speed
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Posted 8 years ago
Sizes almost always available in the clothing i'm looking for and always delivered on time.
Helpful Report
Posted 8 years ago
Website was brilliant and easy to use, quick delivery and came in time for when I needed it. I will use cruise from now on
Helpful Report
Posted 8 years ago
They have the brand's I want, great discount, fast delivery.
Helpful Report
Posted 8 years ago
The quality and choice available. Easy web site and get updates on delivery and packaging is superb
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Posted 8 years ago
Quick & efficient. Order packed well.
Helpful Report
Posted 8 years ago
the price is very good
Helpful Report
Posted 8 years ago
Very good service order came within a day would recommend
Helpful Report
Posted 8 years ago
Swift delivery. products good quality
Helpful Report
Posted 8 years ago
Well improved website, top brands, great communications on stock availability and delivery... excellent service
Helpful Report
Posted 8 years ago
Deliverd pretty fast and high quality clothes
Helpful Report
Posted 8 years ago
Next day delivery, great shopping experience
Helpful Report
Posted 8 years ago
The jacket I oprdered was a bit tight so I sent it back - they exchanged it no questions asked and sent me the new one out 2 days later. Great, quick service
Helpful Report
Posted 8 years ago
Very happy with the order I placed x
Helpful Report
Posted 8 years ago
CRUISE is rated 3.9 based on 11,541 reviews