CRUISE Reviews

Name: CRUISE
Rating: 3.91

3.9 Rating 11,534 Reviews

70 %

of reviewers recommend CRUISE

3.9

Based on 11,534 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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Paniz

CRUISE 1 star review on 30th September 2022

EllieD

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with my order and very quick delivery service .”

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Posted 4 years ago

“Got some old school style Adidas trainers, delivery was super quick, shoes look so nice and got a good deal and they weren't really available in many other places.”

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Posted 4 years ago

“Each time I order from Cruise the order is confirmed by email, regular tracking updates provided and is always delivered in a timely manner and normally before any expected delivery date. The service provided is first class, thank you.”

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Posted 4 years ago

“Item was received promptly i was delighted with my Giuseppe Zanotti sliders that I got half price. Cruise has the best outlet ever”

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Posted 4 years ago

“Great website & a lot of choice .order came with in 2days”

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Posted 4 years ago

“Brilliant service very fast delivery”

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Posted 4 years ago

“Great service, ordered Saturday and delivered Monday, great service and products.”

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Posted 4 years ago

“Great service, and prices seem to be very good for the quality”

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Posted 4 years ago

“Very prompt delivery and love my coat, bought in the on line Outlet so amazing value too. Will shop again soon!”

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Posted 4 years ago

“Very good quality of product, quick delivery”

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Posted 4 years ago

“Brilliant service yet again from Cruise. My only suggestion for improvement, would be to offer a free returns service as offered by other major retailers.”

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Posted 4 years ago

“Great service.”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“Great price and delivered on time”

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Posted 4 years ago

“Their service is fantastic my jacket I ordered was too small which I returned three days later my refund was back in my account”

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Posted 4 years ago

“Great service. Item arrived next day”

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Posted 4 years ago

“Service is very good . Delivery service is amazing . Quality of the clothes is brilliant .”

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Posted 4 years ago

“Always happy. Used my birthday discount to treat myself. Thanks Cruise.”

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Posted 4 years ago

“Excellent service. Arrived before the 3 working days as was stated. Easy to order 5☆”

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Posted 4 years ago

“Very happy with the service I received”

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Posted 4 years ago

CRUISE is rated 3.9 based on 11,534 reviews