CRUISE Reviews

Name: CRUISE
Rating: 3.91

3.9 Rating 11,531 Reviews

70 %

of reviewers recommend CRUISE

3.9

Based on 11,531 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

Write Your review

Tell us how CRUISE made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Paniz

CRUISE 1 star review on 30th September 2022

EllieD

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with my order and very quick delivery service .”

Helpful Report

Posted 3 years ago

“Got some old school style Adidas trainers, delivery was super quick, shoes look so nice and got a good deal and they weren't really available in many other places.”

Helpful Report

Posted 3 years ago

“Each time I order from Cruise the order is confirmed by email, regular tracking updates provided and is always delivered in a timely manner and normally before any expected delivery date. The service provided is first class, thank you.”

Helpful Report

Posted 3 years ago

“Item was received promptly i was delighted with my Giuseppe Zanotti sliders that I got half price. Cruise has the best outlet ever”

Helpful Report

Posted 3 years ago

“Great website & a lot of choice .order came with in 2days”

Helpful Report

Posted 3 years ago

“Brilliant service very fast delivery”

Helpful Report

Posted 3 years ago

“Great service, ordered Saturday and delivered Monday, great service and products.”

Helpful Report

Posted 3 years ago

“Great service, and prices seem to be very good for the quality”

Helpful Report

Posted 3 years ago

“Very prompt delivery and love my coat, bought in the on line Outlet so amazing value too. Will shop again soon!”

Helpful Report

Posted 3 years ago

“Very good quality of product, quick delivery”

Helpful Report

Posted 3 years ago

“Brilliant service yet again from Cruise. My only suggestion for improvement, would be to offer a free returns service as offered by other major retailers.”