CRUISE Reviews

Name: CRUISE
Rating: 3.91

3.9 Rating 11,534 Reviews

70 %

of reviewers recommend CRUISE

3.9

Based on 11,534 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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Paniz

CRUISE 1 star review on 30th September 2022

EllieD

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thanks for fast delivery!”

Helpful Report

Posted 6 years ago

“Please include to the form with address, name also phone number. DPD are not delivering the parcel because they dont have a phone number And I have to contact them every time I have parcel to tell then my number, so they can deliver Thanks”

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Posted 6 years ago

“Great service, speedy delivery and fabulous Birthday treat that allowed me to purchase. Thank you very much Cruise !! Very much appreciated 🙏”

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Posted 6 years ago

“Great shop and fast delivery”

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Posted 6 years ago

“Excellent prompt on-line delivery! Thank you.”

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Posted 6 years ago

“They are so good , I ordered my clothes on the Sunday and they were delivered by the Tuesday. They came inside a poly bag and a nice cloth bag inside . Well happy with the quality and presentation of my goods .”

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Posted 6 years ago

“Great value for money my son loved his stone island jumper”

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Posted 6 years ago

“Love love love 💕 Thanku for my birthday treat discount x Great idea :0)”

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Posted 6 years ago

“Very happy one again.”

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Posted 6 years ago

“Fast reliable service always kept up to date on status of order”

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Posted 6 years ago

“Customer service excellent in dealing with faults. Quick response via email.”

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Posted 6 years ago

“Excellent service and delivery. Postage a bit too expensive in my opinion.”

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Posted 6 years ago

“Shoes as described. Delivery much quicker than advertised. Very pleased with purchase”

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Posted 6 years ago

“Cool trainers. Uber cool!! Delivered on time and packaging was exquisite”

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Posted 6 years ago

“Excellent and very quick delivery. I would recommend this site.”

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Posted 6 years ago

“Easy to use website and extremely quick delivery Thank you!!”

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Posted 6 years ago

“First class service as usual”

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Posted 6 years ago

“Great easy to use online service and fast delivery will definitely use again”

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Posted 6 years ago

“I do appreciate your service”

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Posted 6 years ago

“Easy online shopping and seriously quick delivery. Very impressed. 👏👏👏”

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Posted 6 years ago

CRUISE is rated 3.9 based on 11,534 reviews