CRUISE Reviews

Name: CRUISE
Rating: 3.91

3.9 Rating 11,534 Reviews

70 %

of reviewers recommend CRUISE

3.9

Based on 11,534 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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Paniz

CRUISE 1 star review on 30th September 2022

EllieD

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Website was clear, payment methods easy, confirmation emails prompt, and delivery very quick. Delighted 😁”

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Posted 5 years ago

“Excellent service always”

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Posted 5 years ago

“Very quick and efficient service definitely 5 stars”

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Posted 5 years ago

“Great service”

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Posted 5 years ago

“Quick delivery, fantastic quality”

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Posted 5 years ago

“Very quick really happy order came im morming really quick”

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Posted 5 years ago

“Great service. Product (Valentino sneakers) is awesome. Fast delivery.”

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Posted 5 years ago

“Very easy to use & quick delivery!”

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Posted 5 years ago

“Excellent item, prompt delivery and good communication”

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Posted 5 years ago

“Great and quick delivery. Whenever I shop in Cruise the staff are so nice and friendly and not pretentious like in Harvey Nicks! Lol”

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Posted 5 years ago

“Cruise, great online store for me, regular updates from them, great product selection and keen prices. Would recommend them”

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Posted 5 years ago

“Very good service. Always get wot you ordered. And the discounts and offers are great . For the adults and children. Wouldn’t shop anywhere else .”

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Posted 5 years ago

“Great service”

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Posted 5 years ago

“Clothes arrived quickly and was very pleased with them.”

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Posted 5 years ago

“Products are really good and delivery on time. I am satisfy with shopping in cruisefashion.”

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Posted 5 years ago

“Easy to use. Quick delivery. Excellent”

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Posted 5 years ago

“Excellent service and price very adequate ...love shopping here”

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Posted 5 years ago

“Very happy with the service and delivery.”

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Posted 5 years ago

“Wasn’t sure if sizing on a Stone Island jacket. Store in Belfast didn’t have colour I wanted. Phoned to ask could I try one on and explained I’d order online as they weren’t doing orders. Said it was grand ( I felt rude!!) and let me try. That’s excellent service. Same price as the shop which I feel all stores should be. Jacket arrived and well packaged in a smart zipped holder. Very pleased thank you.”

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Posted 5 years ago

“Absolutely love it.”

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Posted 5 years ago

CRUISE is rated 3.9 based on 11,534 reviews