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CRUISE Reviews

3.9 Rating 11,541 Reviews
70 %
of reviewers recommend CRUISE
3.9
Based on 11,541 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read CRUISE Reviews
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Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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CRUISE 1 star review on 8th March 2026
Christine Mitchell
CRUISE 1 star review on 19th December 2025
David D. Williams
CRUISE 1 star review on 20th March 2024
Paniz
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
49
Anonymous
Anonymous  // 01/01/2019
I made a order on Sunday 13th August it arrived Monday 14th August excellent service with the tracking on my package
Helpful Report
Posted 8 years ago
Products were very good an delivery was fast and on time
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Posted 8 years ago
Great sale item and fast delivery
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Posted 8 years ago
Quality item and fast delivery services to malaysia...cheers
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Posted 8 years ago
Number 1 place
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Posted 8 years ago
Brilliant stock. Dpd are the best delivery service.
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Posted 8 years ago
I loved my earrings
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Posted 8 years ago
Very good and easy to use
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Posted 8 years ago
I was informed by email and text every step of the way until delivery excellent service and will most definitely be using the cruise website again very happy customer Helen x
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Posted 8 years ago
The order was delivered promptly. My items are fantastic.
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Posted 8 years ago
The quickness from time of order to delivery was excellent. I ordered the wrong size and had sent some of the products back.
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Posted 8 years ago
International shipping was very timely and reliable. Prices were really competitive. Thanks for the WONDERFUL first impression! Surely will come back soon.
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Posted 8 years ago
Item was in the sale so great price but it was also delivered the next day so great service also.
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Posted 8 years ago
Brand new shoes were delivered very fast in good package. The website is easy to use. Satisfied
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Posted 8 years ago
Delivery was fast, clothes perfect
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Posted 8 years ago
Shopped in Glasgow store and didn't have item that was required but the young man who served myself was so helpful and explained how to order online and checked availability of stock to make sure I would recive item on time for daughters 18th birthday, think his name was Frazer and can honestly say he is a credit to your store and his customer service was out of this world, so nice to see such a kind and helpful young man go out his way to make your customers so satisfied with there shopping experience will defo be back.
Helpful Report
Posted 8 years ago
I was really delighted with the quality of my purchase, although disappointed that they were too big for me. It was very simple and totally unstressful to exchange to a smaller size as they had it in stock.
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Posted 8 years ago
Bubery bear kearing buy! It was good to be able to purchase at a low price. Fast shipping . It's a reasonably priced site.
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Posted 8 years ago
Fantastic service as always
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Posted 8 years ago
I had my dress in few days from UK to Italy
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Posted 8 years ago
CRUISE is rated 3.9 based on 11,541 reviews