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CRUISE Reviews

3.9 Rating 11,541 Reviews
70 %
of reviewers recommend CRUISE
3.9
Based on 11,541 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read CRUISE Reviews
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Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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CRUISE 1 star review on 8th March 2026
Christine Mitchell
CRUISE 1 star review on 19th December 2025
David D. Williams
CRUISE 1 star review on 20th March 2024
Paniz
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
CRUISE 1 star review on 30th September 2022
EllieD
49
Anonymous
Anonymous  // 01/01/2019
Relevant & regular updates on my order. Very efficient process of delivery. Clothing envelope always welcome & no wasteful packaging (recently suggested to selfridges that they cut way back on their unnecessary packaging). Would recommend cruise online and will shop again. Much prefer online because you can return for full refund - something you cannot do in store - which infuriates me.
Helpful Report
Posted 8 years ago
Clothes are lovely and delivery very quick
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Posted 8 years ago
brilliant service
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Posted 8 years ago
From Order on line to delivery exceptional. Product very good standard and great value for money. Order on Friday and picked Saturday pm.
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Posted 8 years ago
Very easy use of online shop. Quick and efficient delivery. Great bargains! Love it! My fav shop!
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Posted 8 years ago
Super fast delivery and excellent quality items.
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Posted 8 years ago
Happy with rapid delivery
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Posted 8 years ago
The service I received and the clothes are fantastic, thank you
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Posted 8 years ago
Used Cruise for over 23 years, used online for years now too can't fault them no matter where you are in Europe delivery fair priced and works perfect.
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Posted 8 years ago
my items came quickly and were exactly what I expected
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Posted 8 years ago
The delivery was very quick and very easy to order
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Posted 8 years ago
Great service and super fast delivery on amazing products at great prices ๐Ÿ’–
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Posted 8 years ago
Always fantastic service.
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Posted 8 years ago
Excellent service delivery abit expensive ยฃ6.50 but was delivered next day although it says 3-5 days Thanks
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Posted 8 years ago
hi cruise i feel very quick service. i want to occasionally cruise for my discount code because when i buy so much :)
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Posted 8 years ago
Extremely! I got a Canada Goose parka for cheaper than their own sight three days after order! Pick up from a drop off location was so easy and I havenโ€™t been cold since! Happy= ecstatic!
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Posted 8 years ago
Online shop had great deals, was very easy and deliver was very fast, very happy.
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Posted 8 years ago
Armani polo top was a fantastic price and quality and arrived within the stated time limit. Bonus was the lovely little zipper bag it came in too. Great Christmas present ๐ŸŽ
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Posted 8 years ago
Always look forward to the Cruise sale.
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Posted 8 years ago
Happy with products and sale price
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Posted 8 years ago
CRUISE is rated 3.9 based on 11,541 reviews