CRUISE Reviews

Name: CRUISE
Rating: 3.91

3.9 Rating 11,541 Reviews

70 %

of reviewers recommend CRUISE

3.9

Based on 11,541 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The fastest delivery I know, vast choice of products and an amazing website.”

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Posted 8 years ago

“I got my order processed and the item despatched almost immediately and received the item the next working day”

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Posted 8 years ago

“Excellent service, 2nd time I have purchased from there. No complaints what so ever!”

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Posted 8 years ago

“Great product fantastic price Speedy delivery 5* performance”

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Posted 8 years ago

“Nicely packaged. came on time and tracked with courier. Only feedback would be p&p was quite pricey when competitors usually give free p&p over a certain price spent.”

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Posted 8 years ago

“Promt delivery and quality service”

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Posted 8 years ago

“Can't fault, great service. Even managed to change my delivery address at very short notice.”

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Posted 8 years ago

“My order arrived the next day very good service.”

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Posted 8 years ago

“Excellent service and very quick delivery. Texted promptly when item was to be delivered and delivered within the hour given.”

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Posted 8 years ago

“Amazing! Got fab pair of Ash pumps delivered to my door the next day. Effortless. Thank you so much. Was continually updated throughout process. Absolute brilliant service.”

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Posted 8 years ago

“I've always managed to get some excellent bargains in the sale and delivery always very quick. When I've contacted Cruise by email I've always had a swift response.”

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Posted 8 years ago

“As always amazing customer services in store and online, prompt responses to my queries, super fast delivery and very helpful!!! They gave me a special discount on my on my Valentino Rockstud sling backs!!! This happy shopper will definitely keep shopping with Cruise!!!”

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Posted 8 years ago

“Good service but want more sale stuff ha ha”

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Posted 8 years ago

“I read a number of negative views about delivery which made me a little worried. But I ordered a hoodie on Saturday and it was delivered by the Monday - excellent timing, all arrived as promised.”

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Posted 8 years ago

“Great quality and quick delivery”

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Posted 8 years ago

“Always fast delivery and I little black bags they come in.”

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Posted 8 years ago

“Excellent service, prompt delivery which is received in fabulous packaging and not to mention great priced to match and go much further with reductions than other sites. I would recommend to one and all.”

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Posted 8 years ago

“Brilliant prices and very fast delivery”

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Posted 8 years ago

“Fantastic service. Speedy and efficient. Thank you, would not hesitate to use again.”

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Posted 8 years ago

“Quality garments presented everytime. I browse in time for Xmas for my son, last year also, garments are always available and never have to return. Always included is a zip garment bag also and delivered the next day with no fuss by DPD giving a time of arrival. Excellent”

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Posted 8 years ago

CRUISE is rated 3.9 based on 11,541 reviews