CRUISE Reviews

Name: CRUISE
Rating: 3.91

3.9 Rating 11,534 Reviews

70 %

of reviewers recommend CRUISE

3.9

Based on 11,534 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0845 1641758

Email:

customercare@cruisefashion.com

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Paniz

CRUISE 1 star review on 30th September 2022

EllieD

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great choice of clothes,very prompt delivery.”

Helpful Report

Posted 6 years ago

“Excellent service and a equally good returns policy.”

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Posted 6 years ago

“Excellent service,sizing spot on.”

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Posted 6 years ago

“Excellent service quick and reliable product as described.”

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Posted 6 years ago

“Tried to order YSL bag via My Thesrsa first. Had issues with the order due to security around the fact my uncle was the card payer and then it was cancelled. Missed the important date for the gift as a result and no real apology. Went online and found the bag on your site. No issues with payment, speedy delivery and bag was £105 cheaper. Only feedback is that your site wasn't obvious when I done my initial search.”

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Posted 6 years ago

“Everything I ordered all came on time and good buy saved a bit on high street prices recommend 👍”

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Posted 6 years ago

“Very good quality and excellent”

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Posted 6 years ago

“Best quality less price”

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Posted 6 years ago

“Only took 3 days to arrive, very happy with the quality and everything. Good range of clothes/accessories and shoes. Overall very pleased.”

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Posted 6 years ago

“Excellent service would definitely use again”

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Posted 6 years ago

“Great items. Quick delivery”

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Posted 6 years ago

“Always shop with cruise. Great service and quality clothing”

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Posted 6 years ago

“Great shop to buy heaps of variety of designs from the famous designers highly recommended and hope they have more sales during the year cheers from Australia!”

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Posted 6 years ago

“Brilliant”

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Posted 6 years ago

“Great products and great service. Thank u”

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Posted 6 years ago

“Very good, pleased customer.”

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Posted 6 years ago

“Excellent service, bought online, super efficient and a lovely CP Company top”

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Posted 6 years ago

“Couldnt complain great website, received clothes that i ordered very quickly. Smooth process!”

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Posted 6 years ago

“Ordered Stone Island Sweatshirt. Arrived on time next day delivery, Beautifully packed. 5* service Will definitely use Cruise again”

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Posted 6 years ago

“Been a customer for a very long time, order every month, really appreciate on last order the staff let me return an item which went past the 14day return period due to being on holiday so I’m very greatful and look forward to ordering off u again and again Thank you”

Helpful Report

Posted 6 years ago

CRUISE is rated 3.9 based on 11,534 reviews