Cult Beauty Reviews

Name: Cult Beauty
Rating: 1.82

1.8 Rating 305 Reviews

20 %

of reviewers recommend Cult Beauty

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Metrics

1.8

Based on 305 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 50%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone

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Cult Beauty 1 star review on 29th September 2023

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered skincare products from cult beauty which is based in the UK, they arrived within a week and the communication was constant which really put my nerves at ease. Really happy with my purchase as well as their service!!”

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Posted 5 years ago

“For starters their website is so informative with their reviews and array of products available to purchase. They often have good offer incentives running and they are very competitive. Delivery always good and timely.”

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Posted 6 years ago

“Free postage and speedy delivery. Easy site to use. Would use again and recommend.”

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Posted 6 years ago

“Cult Beauty have a fab range of specialised beauty products, for the serious beauty obsessive, like myself. They manage to satisfy my need to try new products, as well as stocking very trustworthy brands. Fast, free delivery is a massive bonus, and they just gave me a birthday present of 15% off, which was much appreciated! Free shipping over £15 is another plus, and delivery times are good. Their prices range from very reasonable, to the more high end brands, but whatever your budget, there is something for everyone. The only problem is sticking to your budget!”

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Posted 6 years ago

“Best communication. Best delivery and great products.”

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Posted 6 years ago

“Great service great products, amazing.”

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Posted 6 years ago

“Very quick delivery and very nice customer service. They have been very informative and the order process was very simple.”

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Posted 6 years ago

“Fantastic range of products and quick delivery!”

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Posted 6 years ago

“Excellent customer service, I accidentally ordered the wrong shade, I called customer service and they directed me how to exhange the product, which was free no additional delivery charges! I returned it on Saturday and by Tuesday I'd already got confirmation they've dispatched the product I'm exchanging for! Also came really well packaged. Will definitely be purchasing from them again.”

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Posted 6 years ago

“The website is easy to use and the checkout afterwards was straight forward, I didnt feel like I had to jump through hoops just to make a purchase. their communication with you afterwards is also brilliant, letting you know exactly what is happening with your order and impending parcel. Theres no messing around with trying to find a parcel number and then the appropriate website to track your parcel. Just a straight forward "track your parcel here" link. Couldnt ask for better service. Also, their gift wrapping - with personalised option - is really well thought out. So thank you for your services :)”

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Posted 6 years ago

“Great service”

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Posted 6 years ago

“I ordered eye cream & eye shadow from Cult Beauty. It arrived very quickly, was well packaged and the two products are great quality at a very good price.”

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Posted 6 years ago

“The shipping was super speedy and they have such a good selection of American products in the UK so we don't miss out!”

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Posted 6 years ago

“First time customer and purchased the £30 starter pack. Delighted with the contents and a total bargain. Unfortunately, this company use Hermes and they are a horrendous courier company. I'm wary to purchase anything from companies that use Hermes as I've had so many issues with them in the past.”

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Posted 4 years ago

“I have posted a comment a few days ago which tells that I couldn't get my product even it seems that it is delivered. Thanks to reviews.co.uk and Melanie, who is Customer Service Advisor of Cult Beauty, they refund our money. Thank you for your interest Melanie. However, I couldn't get my product at the expected time, unfortunately.”

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Posted 4 years ago

“The service is great the products I need are always here! It’s easy and quick, only sometimes it takes a bit longer to deliver but other than that I love cult beauty always has new product lines.”

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Posted 5 years ago

“Easy to order and never had an order go astray. However I wish CB wouldn’t use Royal Mail as it takes ages to arrive and if I’m not in I have to travel 14 miles round trip to pick it up at the sorting office. Please use My Hermes and DPD, both have collection point options.”

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Posted 5 years ago

“Products turn up very promptly are reasonably priced and best of all they actually work.Will definitely be coming back to Cult Beauty for more thank you.”

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Posted 5 years ago

“Amazing products, really good descriptions and I just love the look and feel of the website. Just one little thing is the time it takes for things to be delivered. Would like a one day option or something”

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Posted 5 years ago

“Products you can't find anywhere else.”

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Posted 5 years ago

Cult Beauty is rated 1.8 based on 305 reviews