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Cult Furniture Reviews

3.0 Rating 42 Reviews

48 %

of reviewers recommend Cult Furniture

Company Reviews

3.0

Based on 42 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Customer Service
Communication Channels	Telephone, Email, Live Chat

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Cult Furniture 1 star review on 7th March 2022

Cult Furniture 1 star review on 7th March 2022

Cult Furniture 1 star review on 7th March 2022

Cult Furniture 1 star review on 7th March 2022

Cult Furniture 1 star review on 7th March 2022

Cult Furniture 1 star review on 7th March 2022

Cult Furniture 1 star review on 7th March 2022

12

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing Customer Service! I bought three beautiful stools in July 2020. Because of Corona Virus my kitchen renovation was delayed a number of times. I had the stooled packed up until a couple of days ago. To my great sadness the stools were too tall. I took my chances and contacted customer service asking if I could exchange. I was already preparing for putting them up on eBay at this point, because Cult Furniture's return policy is 14 days. I called and much to my surprise the lady I spoke to was really kind and said that she would vouch for me to her boss to make an exception. I emailed in, as asked, and the very next day Cult Furniture agreed to arrange a return and exchange the stalls. I am so impressed with their empathy swift replies and just the overall experience. Thank you so much! I will be reccomending you guys to everyone ❤️”

Posted 2 years ago

“From my first contact with Cult I found them to be not only very professional but extremely helpful .My order arrived as arranged in perfect condition and early in the given time frame. They responded to all my communications which is a rarity these days it gave me confidence over the quality again no disappointment there either thank you”

Posted 3 years ago

“Outstanding and stylish furniture at an affordable price. I have now become a loyal customer of Cultfurniture not just because of their great products but also because of the service. The customer service has always gone above and beyond to make my experience delightful. Would strongly recommend to any buyers.”

Posted 3 years ago

“Was worried to begin with as never used this company before, however they were pretty amazing, every question answered ASAP The chairs I ordered were every bit as good as they looked on the website, thank you very much, more than happy!”

Cult Furniture 5 star review on 9th October 2020

Posted 3 years ago

“I ordered 8 chairs recently and one arrived in a slightly different shade. When I contacted customer services they were fantastic to deal with. They promptly and efficiently sorted the issue and send a replacement/ swap within days. I'm delighted with the chairs and the stools I ordered a few months ago too. Stylish modern affordable furniture. I'll be happy to shop with cult again.”

Posted 3 years ago

“I couldn't recommend Cult highly enough. Not only are their products fantastic and great value but their customer service is brilliant. Johanna was so helpful - and patient! I wanted to return some furniture (as it was the wrong size) and buy some new pieces and she made it so easy - and cost effective - for me. Will definitely be buying from Cult again”

Cult Furniture 5 star review on 24th August 2020

Posted 3 years ago

“One of four chairs we ordered turned out to be damaged but we hadn't noticed only until after a few days. Still, CF reacted promptly and after a short while--everything on hold due to the pandemic--we received a new one without any hassle or discussion. That's what true customer care is all about, Kudos! BTW, they sell other beautiful and unique stuff, too! ;)”

Posted 3 years ago

“I don't think I have ever come across a more responsive business. Ask a question about a product which was promptly responded to. Ordered a table which arrived the next day, realised the top was chipped, e-mailed customer service and voila the next day the item was swapped. That is just amazing. So professional too. Really impressive - thank you Cult Furniture.”

Posted 3 years ago

“The delivery of my wishbone chair was prompt and efficient. It arrived within 3 days which was excellent. Beautifully packed and in perfect condition. It more than met our expectations. The style was exactly what we had been looking for and it looks great. Thank you Cult Furniture- we highly recommend you!”

Posted 3 years ago

“I made 2 orders with Cult Furniture. One for a work from home office chair and the second one for some dining table chairs. First, I want to say that the overall service experience was really good. Got emails frequently about the status of my order and at what date, the package will be delivered. And despite the Coronavirus situation, both orders were delivered in less than 2 days and in excellent conditions ! In term of quality, both chairs are looking really nice and stylish. And before ordering on the Cult Furniture website, I looked at many websites and found that Cult Furniture was one of the best value website on the market, especially when you are looking for stylish chairs. As I am refurbishing part of my house, I am thinking of buying more items from their website. So overall a thrilled customer ! And I wanted to thank once again the team for their great service during this tough period of Coronavirus !”

Posted 3 years ago

“Absolutely love my marble and brass coffee table. Beautiful piece, well made and the perfect addition to my living room”

Posted 4 years ago

“Great Company to purchase furniture from. Fabulous customer service, I highly recommend. Also very pleased with my chairs that are stylish and comfortable.”

Posted 4 years ago

“This is the best company I have bought from in a very long time. Fabulous furniture and even better customer service. I’m extremely impressed and will definitely be buying again.”

Posted 4 years ago

“The ordered items were as expected and the delivery was within days of ordering items.”

Posted 4 years ago

“The warehouse selling seconds and returns is a great place to find a bargain, the damage is minimal but a few scratches will save you hundreds if like me you have bought many bits in there, the manager Chris will be on hand to advise you on the damage and price,,, i'll be back”

Posted 4 years ago

“Great dining table chairs, good quality, speedy delivery and they look gorgeous!”

Posted 4 years ago

“The furniture is beautiful. It came very safely packaged and within 48hrs. Even the DPD driver was the most helpful and considerate we've had. The chairs really stand out and the quality shows.”

Posted 4 years ago

“I had never dealt with cult furniture before, but was looking fir a particular item and colour. I bought two velvet stools in navy, which I am using as side tables. The price was excellent, delivery quick, items intact, packaged appropriately, so much so that I bought two ker in another colour p, would recommend and revisit when looking for other items, one to watch.”

Posted 6 years ago

“Amazing operation, delivery was quick, i had a faulty item, it was dealt with very quickly and resolved to my complete stisfaction, would not hesitate to use them again, what a great company.”

Posted 6 years ago

“Very happy with my purchase and it was delivered within the time specified.”

Posted 4 years ago

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Cult Furniture is rated 3.0 based on 42 reviews