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CVS Van Hire Reviews

4.8 Rating 340 Reviews
96 %
of reviewers recommend CVS Van Hire
4.8
Based on 340 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read CVS Van Hire Reviews

About CVS Van Hire:

If you are looking for van hire, sales or maintenance in the London area, then you’ll receive all you are looking for (and more) if you take advantage of our services here at CVS Van Hire.

We’ve been around for a very long time – since 1960 in fact – and in that time we have built an excellent reputation for customer service that we believe cannot be faulted

Visit Website

Phone:

020 8023 9627

Email:

info@cvsvanhire.co.uk

Location:

72 White Hart Lane, ,
Tottenham
N17 8HH

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Helpful Report
Posted 5 years ago
I have used CVS a few times now for different occasions. There is no consistency in the service provided. For my latest booking I arrived at 9.10am, albeit 10 minutes late for my collection, I didn't leave with the van until 10:00am, this is way too slow and the man checking me in didn't seem like he had any idea what he was doing. Meanwhile, the lady answering the phones was being arsey with another customer. Not a very pleasant environment to waiting in... I thought maybe its just an off day but when I called politely regarding how long it takes for the deposit to clear on my account, the same lady was pretty blunt and arsey with me too. Slow, unfriendly and uninviting experience... Most likely I wont be back again.
Helpful Report
Posted 5 years ago
Hello, thank you for your review and comments. We’re always looking for ways to better our customers experience be it with the speed of the rental or the in general experience. I am sorry to hear this wasn’t to your satisfaction. We would welcome the opportunity to discuss this with you and to see what we can do to welcome you back. We have also led an investigation into to the staff member you have referred to however as you have posted anonymously this will be difficult for us to complete. In regards to the speed of the hire. I can only say that registering a new customer to our system does take longer than if you hired before. This is to make sure we are doing all the correct checks required by our insurance company. Best regards Richard
Posted 5 years ago
Fast, efficient service. Good prices. The representative took his time to do a walkaround of the luton van which was useful. Would recommened.
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Posted 5 years ago
Brand new vehicle, amazing stuff. Really easy to book. Highly recommended!! 👍🏻👍🏻👍🏻
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Posted 5 years ago
Staff were friendly and easy to deal with, great van, great service, easy drop off. Would definitely recommend and use again
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Posted 5 years ago
A very profession service! Online booking was super easy to use and very clear about the process and costs. Staff I spoke to on the phone were knowledgeable, friendly and able to answer any questions very quickly, clearly and efficiently. The staff who dropped the van were also efficient, friendly and clear. The van itself was clean and in excellent condition. Matched the the online description. Overall a very positive experience. I would use the service again and also recommend to others.
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Posted 5 years ago
Smoothest vehicle hire I have experienced. Was in and out with the Van in 10 minutes. Can also be dropped off out of hours which is very convenient. Definitely using again.
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Posted 5 years ago
Excellent service. Friendly team, anti COVID cleaned vehicles prepared before you receive the vehicle. I took out a transit for the day. Flexible with timing too so you can do 2pm to 2pm next day if it suits!
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Posted 5 years ago
Very easy to book online staff were professional and friendly. I have an Automatic Licence and was so happy to no that I could hire an automatic van I need a small van to move big bits of my furniture. We all no moving is stressful but renting this van and I could drive it myself made it a breeze. Will defo hire again
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Posted 5 years ago
Fantastic customer service, always my first choice!
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Posted 5 years ago
Was very easy and stress free booking a van. Staff is extremely polite and professional. The van was clean with no issues both on pickup and drop off. Will definitely be using them again in the future.
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Posted 5 years ago
Very friendly and professional personnel and the van was clean and perfectly in order. Administratively very efficient.
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Posted 5 years ago
Would use this company again no problems at all delivered on time
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Posted 5 years ago
Quick, easy and courteous service. Would definitely recommend!
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Posted 5 years ago
Excellent quick service, very professional pick up/drop off and competitive price. Will use again and again!
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Posted 5 years ago
Online service is excellent and customer service is very good. They explain clearly how to operate vehicle. Vans are also a few years old and in a very good condition.
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Posted 5 years ago
No problems. Tin, says, exactly...
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Posted 5 years ago
Excellent customer service and exceptional value for money. In every way a better service than the other local or national competition. They were a pleasure to do business with and saved us a sum of money, highly recommended!
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Posted 5 years ago
It was easy to hire, and everything was fine.
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Posted 5 years ago
No fuss. Friendly and helpful staff. My day went seamlessly.
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Posted 5 years ago
CVS Van Hire is rated 4.8 based on 340 reviews