CVS Van Hire Reviews

Name: CVS Van Hire
Address: 72 White Hart Lane, ,, Tottenham
Rating: 4.82

4.8 Rating 334 Reviews

96 %

of reviewers recommend CVS Van Hire

4.8

Based on 334 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About CVS Van Hire :

If you are looking for van hire, sales or maintenance in the London area, then you’ll receive all you are looking for (and more) if you take advantage of our services here at CVS Van Hire.

We’ve been around for a very long time – since 1960 in fact – and in that time we have built an excellent reputation for customer service that we believe cannot be faulted

Visit Website

Phone:

020 8023 9627

Email:

info@cvsvanhire.co.uk

Location:

72 White Hart Lane, ,
Tottenham
N17 8HH

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Marc

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“1st time I've used Enfield staff not up to speed printer wasn't working but ok nice new van job done could be better ...customer Info regards covid wasn't informed if van was sterilized just could do with that reassurance at pick up.”

Helpful Report

Posted 3 years ago

Hello, Thank you for your review. We’re sorry that your hire was delayed from technical issues due to our printer. This issue was raised by the staff member that day and has since been replaced. We’re really glad you liked the vehicle. Every vehicle we hire is sanitized without fail including the one you hired. If you wish to know more about our procedure you can see this information on our home page - www.cvsvanhire.co.uk. Or if you wish, any member of staff will be happy to answer on request. Richard Frost – Director of CVS Van Hire

Posted 3 years ago

“good reception and assistance. thought i found the hire expensive”

Helpful Report

Posted 4 years ago

Hi Jeferson, thanks for the review. we're glad you liked the service. We do try monitor our prices with other companies to remain competitive. We even have sales online sometimes so always keep an eye out there too!

Posted 4 years ago

“Hm. Van rental was really good. I was even allowed to change the van i booked online once i realised its too big. This would have been easy 5 star. However, on the return on the van, i was accused of damaging it. ‘Darling, where did u hit the van?’ I didn’t. It felt intimidating to be accused. Luckily, i made a video of a van before taking it, so i was able to prove easily i didn’t hit it. Otherwise i would have been in a claim for £1000 damage that i didnt do and had no way of proving it. Be careful.”

Helpful Report

Posted 4 years ago

Hello Andrea, Thank you for the review. We’re glad you liked the collection service but sorry that the return service wasn’t to your satisfaction. I would really appreciate the opportunity to explain the processes that we follow in each instance, the inspection of the vehicle on return is a standard practice of any rental company. We’d welcome the chance to see how we could have made this a better experience for you. Please do call the office on 020 8003 6047 and ask for me. Best regards Richard

Posted 4 years ago

“Very helpful during the booking process but despite me making a personal visit to explain my requirements, the van I booked was not available on the day.”

Helpful Report

Posted 4 years ago

Hello Keith Thank you for taking the time to leave the review. I believe that this is in light of the change of registration provided for your European hire. We do apologise that the registration we provided for your crossing was changed. Every endeavour is made to ensure that if a vehicle registration is given, we will keep it assigned to that customer. Unfortunately, this can be sometimes taken out of our control, such as if the previous hirer is running late with that registration then we will provide you a new one. I am aware that Chris stayed until 6.30pm to help you with the change of registration with Eurotunnel and hope that you are happy that he tried to help you as much as he could and also that the 20% discount that we gave you on the day was received in the manner it was intended. I do hope that your vehicle and journey to France was still to your satisfaction. We welcome the opportunity to serve you again. Many thanks Richard

Posted 4 years ago

“The executive van wasn't in brilliant shape in terms of cleanliness but was just about ok. Power socket for sat nav wasn't working. The questions when renting were a little odd and not the ones you'd typically get from a rental company. However the price was good and it turned out to be hassle free with no surprises at the end. I'd provide more stars if the experience at the office was improved/streamlined.”

Helpful Report

Posted 4 years ago

CVS Van Hire is rated 4.8 based on 334 reviews