Cycology Clothing Reviews

3.3 Rating 104 Reviews
57 %
of reviewers recommend Cycology Clothing
3.3
Based on 104 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 62%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
2 - 3 Hours
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Cycology Clothing 5 star review on 10th April 2024
Fiona Grayson
Cycology Clothing 1 star review on 23rd February 2024
Anonymous
Cycology Clothing 5 star review on 13th February 2024
Diana
Cycology Clothing 5 star review on 16th August 2023
Jeff
Cycology Clothing 5 star review on 27th April 2023
Jessica
Cycology Clothing 5 star review on 13th February 2023
Barry
Cycology Clothing 1 star review on 8th December 2022
Paula Hayden
11
Anonymous
Anonymous  // 01/01/2019
I receive my 1st order from Cycology but they sent the wrong size. I have emailed the company twice but they haven't responded. I do expect a company to have better customer service when there is a problem.
Helpful Report
Posted 3 years ago
Ordered 4 items to complete kit for MSBike ride. I have MS. Paid $10 for 2 business day shipping. 1 item wasn't in warehouse so they promptly refunded. Got shipment 4 business days later. Contacted company because 1 item I received was wrong item. Informed them that label was wrong and sent photo. They said I could keep wrong item and would ship out right item. I was a happy customer. Got next shipment and was again wrong item and still wrong label. They refunded for wrong item, but not $10 quick ship fee. I asked and they said refunded. I checked and no refund. Then, despite numerous requests, they just ignored. When I sent FB IM to company with problem, they sent response asking for information, but then blocked so I couldn't respond. I went to FB site and they blocked me from leaving comments and deleted my earlier comments with concerns. Now they wont respond about earlier concerns or refund. I love their artwork and the items I received. However, based on my experience and viewing the other reviews about customer service, I would hesitate before ordering anything from this company. Does not appear that they are concerned about customer service. Really sad because I had additional orders and hoped to encourage additional orders in NW USA.
Helpful Report
Posted 4 years ago
Cycology Clothing is rated 3.3 based on 104 reviews