Cygnett Reviews

4.4 Rating 441 Reviews
85 %
of reviewers recommend Cygnett
4.4
Based on 441 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 80%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
2 - 3 Hours
Customer Service
4.5 out of 5
Read Cygnett Reviews

About Cygnett:

Brother and sister team Tim and Sophie Swann love digital technology and in 2003 as the market for digital accessories was beginning to grow they saw an opportunity to provide quality and stylish phone cases from Melbourne to the World.

Fourteen years later Cygnett products are sold in over 200,000 retail outlets through 42 countries. The range includes over 100 digital accessory products, including cables, chargers, cases and a full range of power banks.

Based in Melbourne the business has a team of passionate design and quality driven experts who strive to ensure every Cygnett product is beautifully crafted, packaged and delivered to customers.

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Cygnett 5 star review on 11th March 2024
Anonymous
Cygnett 5 star review on 17th December 2023
Sue C
Cygnett 5 star review on 31st October 2023
Jason W
Cygnett 5 star review on 2nd October 2023
Ya’el N
Cygnett 5 star review on 24th August 2023
Craig H
Cygnett 5 star review on 24th July 2023
Glenda A
Cygnett 5 star review on 2nd April 2023
Simon S
4
Anonymous
Anonymous  // 01/01/2019
Very good quality
Helpful Report
Posted 3 weeks ago
The battery stopped working recently. The battery wont hold charge and is now no longer charging.
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Posted 3 weeks ago
Broke in a single day.
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Posted 1 month ago
I had to replace the original order of a 30000 mAh with a 20000 mAh power bank as airlines will not allow over 26000 mAh on board. The customer service I received was outstanding and I've just received the replacement power bank. So I haven't used it yet. However, I have other Cygnett products and have never had any issues. Buy Australian!!!
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Posted 1 month ago
Very happy with the product.
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Posted 1 month ago
Doesn’t charge properly. Why is that?
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Posted 1 month ago
Excellent customer service
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Posted 1 month ago
Very good product
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Posted 1 month ago
I bought the ORANGE Coloured Power Bank. CY4506PBCHE directly from Cygnett. It charged up on the first charge to 100% and there it stays. It does not charge my phone from the USB points but it did from the USBC point once. I have has it for 2 months. I have sent Cygnett an email asking for a replacement & am waiting for a reply. There is a phone number but it is constantly engaged. I must admit I am worried I have wasted my money.
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Posted 2 months ago
Hi Wendy, Thanks for the feedback. We are sorry to hear you are experiencing difficulties with your Cygnett 20,000 mAh power bank. Can you please submit a support request via the link below so we can assist further with this? https://support.cygnett.com/hc/en-us -Sean
Posted 2 months ago
Cool product
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Posted 2 months ago
Good powerbank, charges up phone fast
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Posted 2 months ago
Product good
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Posted 3 months ago
I bought this Wireless charger - and it does not seem to work. I put the phone on the charger and it does not charge. The charger is an ExoCharge Wireless Desk. Item number CY3450PPWIR. Can you please help as I am at work and the phone is already showing 60%.
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Posted 3 months ago
I got it as quick as mentioned date while purchasing. Good quality one. Thanks.
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Posted 3 months ago
good case
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Posted 3 months ago
Good charger
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Posted 3 months ago
The company offers very good holiday discounts
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Posted 3 months ago
We had issues with Aust Post returning the order to Cygnett, and then Aust Post delayed the delivery of replacement package. Zach at Cygnett, was able to get replacement package sent quickly, and now received with thanks
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Posted 3 months ago
Good product
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Posted 4 months ago
Was good. Thanks
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Posted 4 months ago
Cygnett is rated 4.4 based on 441 reviews