“Not happy for an email stating my order was delivered but nothing in my mailbox or from USPS. This product is not worth the hassle since no one provides the accessories in a brick and mortar.”
“This thing sucks! After two weeks I started to have problems with the Miqro-c. First, it was the batteries were going dead very quickly so, I bought more batteries and the charger. Now the MIQRO-C will not even heat up properly, as soon as it heats up it turns off! I give it a big ZERO!”
“I have yet to receive my vaporizer from you. So so far the reviews not good. I would love for somebody to reach out to me and let me know what the deal is.”
“U asked for it ok I had to send in back twice n now I can’t talk to anyone u took me call when I spend 3 hundred something to by my DaVinci now no one picks up the phone n I’m not good email stuff so I did e mail n told u about the pearl broke n send u sane me a battery not I but the pearl n I can’t instill it right so I sane a battery for no reason n now I still can’t use it”
“Got it, charged it, packed it with leaf (Indica/Sativa hybrid) and put it on level 3. Once it buzzed I inhaled deeply three times. I tasted the leaf but never got any effects from the THC (I use it to help me sleep). Thinking that I packed it too tightly, I tried it again a few days later with less leaf but got the same results. The next day I packed it as tightly as I could and set it to level 4. Again, after it vibrated, I tasted the leaf but got no effects from the THC. This is the same leaf that I use in my water pipe and usually one hit is enough to help me pass out. The device is doing something because the leaf is brown and crumbly after I finish it. I will try it with a pure Indica strain tonight and see if that makes a difference.”
“I'm still waiting on my shipment. Both tracking IDs provided are showing that the label was printed but not shipped yet. The staff was helpful when I first brought this issue up and was accommodating, however, I'm still unsure of the timeline or expected delivery date.
Tracking numbers: 9400109109563511158381 & 9400109109563511613217”
“Was very disappointed. Very little vapor ever comes out. By the time you get enough for anything else the tiny bowl is cooked or the battery is dead Much better options for the same price.”
“Having trouble with no more than 4 pulls on a charged battery is this normal? Also the amount of smoke after a pull off vaporizer is minimal so I am not sure what to say! it's a great idea but will keep trying to operate thanks the chance to write you”
“Replaced an old, 5-6 year old, Miqro that had charging issues and could not power the device for more that 5-10 minutes even with new batteries. This new one has USB C charging, nice. Build quality is drastically reduced, rubber mouth piece instead of ceramic, rubber all around the pearl that used to be ceramic, overall lighter weight and feels more flimsy. Rubber case is rougher and a dust/dirt magnet. Will see how long these electronics last.”
“I have an IQ2 and just bought a Micro. I am happy with the vaporizers but unhappy with the buying experience as I ordered 2 extra batteries for the Micro and I have never received them.”
“good company
innovative product
ordering was an 'experience' from 'hell' due to 'verification' process
was 'hounded' by verification company over and over even though info was 'uploaded', it was not enough
at least customer service 'inner stood' how 'harassing' the 'verification' process was, perhaps they should hire another 'company' , to verify age”
“Innovative company that produces quality products. Have already spent a lot with them, and own 3 of their vaporizers.
Their products pay for themselves in no time”
“Great production but poor customer communication. Invest in live customer support and you’ll see huge gain in revenue. I would’ve purchased the $499 model had I been able to speak with someone. So that’s a 4x multiplier of my $99 direct to client revenue.”
“Not the best customer service scattered and unorganized somewhat vindictive kind of insulted with the way I've been treated by the customer service team. My guide status in the explorer program seems to be meaningless having to make multiple videos and pictures and emails corresponding just to make a return although having no questions asked returns then being accused of not cleaning my vaporizer properly scolded talk down on this customer service team has a lot to improve on.”
