Davinci Vaporizer US Reviews

Name: Davinci Vaporizer US
Address: 289 Pilot Rd, Suite B, LAS VEGAS, Nevada
Rating: 3.32

3.3 Rating 769 Reviews

51 %

of reviewers recommend Davinci Vaporizer US

3.3

Based on 769 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 59%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3 out of 5

Davinci Vaporizer US 5 star review on 21st December 2025

Anonymous

Anonymous // 01/01/2019

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“I think the shipping is terrible you have to wait for almost a month to get it which is unsatisfactory to me this is my 3rd week waiting”

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Posted 1 year ago

“It took a fair amount of time but I was finally able to get a warranty replacement for my ARTIQ Vaporizer. I have to say that lately the response to inquiries has been excellent.”

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Posted 1 year ago

“USB from back in the 90? I don’t understand who doesn’t use usb c?”

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Posted 1 year ago

“Never received my order and customer service won’t do anything”

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Posted 1 year ago

“The DaVinci IQ2 Carbon Fiber vape is top-notch with its sleek carbon fiber design and solid build. It offers precise temperature control and adjustable airflow for a smooth, customizable vaping experience. It's versatile, supporting both dry herb and extracts, and features smart tech for precise dosage calculations. Overall, it's a great choice for anyone looking for style and performance in one package.”

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Posted 1 year ago

“My IQC had a problem and I sent it back for repairs twice. On the second occasion, they sent me a brand new replacement unit. Great products and terrific customer service.”

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Posted 1 year ago

“It is an excellent product we have two and use them daily. Massive upgrade with the usb-c charging, the micro usb was a challenge.”

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Posted 1 year ago

“I’ve bought two different units from you guys and it’s gotten progressively worst with you guys. I do t know if there’s been new management or something but it’s not the same quality. Customer service has gone down hill, it takes about a month for a response. I literally have been waiting for over 4 months for service on a device I bought and your “ company “ is in my state and a short drive away but you don’t answer your phones, and takes for ever by email. In the end, you just sent me a new device, and you could have done that from get go, especially since the unit was only a few mo the old and had problems with it from the beginning. After this with my artiq, I’ll never buy from you again. I have bought a IQ2 and a Micro as well, before the artic and from that point forward, your company has gone downhill.”

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Posted 1 year ago

“I love Davinci products. Took awhile to get responses due to being under staffed. Even though i explained what the problem is, they sent me a replacement battery ??? STILL HAVE ISSUE. Won't completely charge, still a blinking light. Been that way since I purchased it. It's where you plug into vaporizer. Not a Happy customer...🥺”

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Posted 1 year ago

“Very slow and hap hazard customer service. If you’re going to sell your premium products at premium prices then you need to get the right people to handle issues that arise. My new vape stopped charging and it’s been 4 months and I’m still waiting for a replacement.”

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Posted 1 year ago

“Davinci has been a complete game changer for me! This is the second vape I buy from them and yes, I had to reach out to them in a few occasions to assist with trouble shooting and also service my old vape and I must say that they are ABSOLUTELY phenomenal! Thank you Davinci!”

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Posted 1 year ago

“Love using the Micro-C!!! The dosing capsule and the grinder makes my life way easier when it comes to recharging the vape. Less cleaning overall. The vape experience is very smooth and pleasant. The Micro-C is the perfect vape for microdosing.”

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Posted 1 year ago

“The unit was 'ok'. Customer service, and support have been absolutely terrible and NON existant. No emails, chats, or telephone communication what so ever. No response to product usage questions as well as product accesories. I would not recommend or buy this product again.”

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Posted 1 year ago

“I bought a Davinci iq2 on 2-26-2024, I am having issues with it. 1. Sometimes display and start button going wild. 2. I have a hard time getting battery door to close, and when it does not really secure. I have sent emails with issues and I only get a reference number. Have not been contacted and don’t know if they will ever contact me. What I’m saying is I am very disappointed with customer support. You can’t talk to anyone on phone. My iq2 is junk, rarely works, lots of money down the drain. lol, a 10 year warranty, first issue was within a month of purchase, second issue 1 month and several days. WHAT WARRANTY?”

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Posted 1 year ago

“I bought a micro c and it stopped working 3 weeks in. I submitted a ticket and have not heard back. No email no nothing. Very bad customer service”

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Posted 1 year ago

“The device works great untill you need to clean it. You can't fully clean it because you can't reach the bottom where the flavor chamber sits. It a frustrating mess of a device we are going to buy a PAX and return this.”

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Posted 1 year ago

“Great product and customer service. The rig adapter works great!”

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Posted 1 year ago

“The piece does not fit and I contacted customer service but it's been 4 days, still nothing.”

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Posted 1 year ago

“The Davinci is a great solid device that is a bit larger and heavier then most vapes. It’s also has some weight to it, the reason why I gave ut 1 star is for the flavor tube is wasted space no instruction on how to use it properly. The device also gets very hot to even touch sometimes. The main reason for the low rating is their customer service is the worse on the market. They don’t answer questions, no phone calls and when I had to return the device for repair no follow up, no responses to emails, just ghosted and it took 6 weeks to get back. This is an American company run by high school kids or people who do not believe in good customer service.”

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Posted 1 year ago

“Dude. Vape is great. Customer service is better.”

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Posted 1 year ago

Davinci Vaporizer US is rated 3.3 based on 769 reviews